Responsible for overseeing the smooth operation of a 500 seat restaurant in the Yorkville area of Toronto with an emphasis on customer satisfaction. Instituted an online scheduling system to facilitate communication between management and staff as well as to meet labour goals daily, weekly and monthly. Created and nurtured a positive social media presence using Facebook, Twitter, Yelp, Google Plus and more with the specific goal of increasing our existing customer base. Liaise with distributors to create staff incentives and product seminars to stimulate sales of specific brands and increase beverage revenue. Developed and implemented new menu ideas that reflect the current trends in the Toronto food and beverage industry, placing a priority on craft and locally based products. Recruiting, hiring and training of new employees. Finding, negotiating contracts and booking local music talent for our twice weekly live music nights.

The parent company of The Brick House Restaurant, The Dog House Sports Bar, The Brew House Cafe, The Oar House Bar and Elements Ultra Lounge.

Responsible for scheduling, product ordering, monitoring and maintaining inventory levels, new marketing initiatives, devising security policies and procedures, all matters relating to H.R., web design and social media strategies.

Liaising with distributers to secure favorable pricing and to devise mutually beneficial marketing strategies for specific brands. Meeting and maintaining inventory and costing goals. Developing new recipes and menu ideas to increase beverage revenue. Hiring and training of all front of house staff.

Maintained a "hands on" presence in all areas of the restaurant to ensure the highest levels of customer service. Developed new marketing strategies to increase business on traditional "off nights". Created and administered the first website in the history of the longstanding restaurant. Hiring and training of employees as well as upholding all policies and procedures.