John Bonilla Email & Phone Number

New York, New York, United States

Ensure all teams KPI targets are consistently met, and where not achieved the team have step by step feedback and coaching tools to help them improveTo have a strong focus on client loyalty. Assessing occupancy rates – inspiring the team to continually improve on their own occupancy and rebook goalsManaging Studio inventory to ensure the Studio is stocked with the necessary products and tools/equipment required to carry out the full range of workoutsEnsuring all team members are adapting client conversations where appropriate, strengthening the interaction and engagement at all stages of the workout, service, maximizing every sales opportunity to achieve all set KPI’sEnsuring health & safety guidelines are adhered to in relation to the sterilization and storage of all equipment and taking responsibility to make sure the studios and work stations are clean and presentableHaving the confidence to support the team with overcoming selling challenges and ability to create retail theatre to attract and entice new customers during any downtimeMaintain an exceptional customer experience by ensuring the team are delivering Workouts in accordance with workout protocols consistentlyTo confidently manage and overcome customer complaints and challenges in the Studio and over the phoneBuilding and constantly updating knowledge on skincare, products and WorkoutsCommunicate effectively and professionally with all FaceGym personnel, especially within the store they manageRecruit new trainers into the team and safeguard their induction programEnsuring a high standard of personal hygiene is maintained; grooming guidelines followed throughout the whole team and measures taken with individuals if requiredAccurately completing and checking all required paperwork and reports for the store and the teamOperating efficiently point of sale systems, card machines and tillsWorking and supporting management cover across locations and sites to further support and drive the business

Remote

• Coordinate daily administrative duties for Editor in Chief• Coordinate schedules of talent with music editors for interviews.• Coordinate and Process Travel & Expense Reports.• Prepare executive materials for all meetings and update and distribute weekly label meeting agenda• Control and maintain various departmental budget activities as requested, track staff spending and budgets• Ensure that budgets, press releases, and creative arts are approved in a timely fashion

New York

● Organized, prioritized and managed time-sensitive, confidential information for high profile celebrity clients; ensured action items were executed in a discretionary manner.● Drive and track completion of key deliverables; followed up on outstanding items and projects as needed.● Assisted in developing and producing shoots including doing extensive research of city and venue, wardrobe, budget, and any other materials needed.● Liaison with photographers, makeup artists, hair stylists, and other industry professionals in order to provide tour support for editorial shoots.

Remote

• Coordinate daily administrative duties for Editor in Chief• Coordinate schedules of talent with music editors for interviews.• Coordinate and Process Travel & Expense Reports.• Prepare executive materials for all meetings and update and distribute weekly label meeting agenda• Control and maintain various departmental budget activities as requested, track staff spending and budgets• Ensure that budgets, press releases, and creative arts are approved in a timely fashion

Bachelor Of Fine Arts - Bfa, Graphic Design

• Dean’s List • Specialized in Marketing and Branding

Graphic Design