People desire—but often don't find—thoughtfully designed products, services, employment, and customer care.So, that's where I come in. I help organizations deliver optimal experiences, efficient operations, and profitable reputations—by design.Adept at translating business objectives and customer insights into strategic initiatives and tactical implementations, I lead teams to meaningful solutions and outcomes that propel scalable growth and build admired brands. Designing physical and digital products and services across diverse domains, roles, and global regions for over 20 years, I recognize unconventional intersections of ideas that enable innovation. Observing the human condition across cultures, I leverage a unique awareness of broader, life contexts that inspire more empathetic, inclusive, and engaging, human centered experiences.I also then cultivate concepts from an aspirational vision to visceral reality through over a decade of project, program, and product management, and through director level, servant leadership involving team building, change management, training, and mentoring expertise. Combining international career wisdom with discerning, emotionally intelligent, interpersonal skills and foresight, I nurture professional, client facing relationships and guide concurrent, cross functional, distributed, internal and external, creative collaborations with impactful results.Notable stories include —• Establishing an internal UX team and capacities, and raising research synthesis efficiency by over 2500% for data driven decisions at unprecedented speed.• Forming and directing an award winning, internal design and development team to bring a product line of over 125 SKUs involving new materials and manufacturing processes, from inception to production in a mere 6 months.• Commercializing loss leader, multimedia assets into a $100,000 +, online platform revenue channel which readily scaled to solely sustain the company through the COVID pandemic.• Leading a revolutionary, digital product introduction that resulted in annual, procurement cost savings of $400,000 enhancing usability, customer satisfaction, safety, and market positioning.• Managing a 35 member, 7 discipline, distributed team within a highly matrixed, high tech enterprise partnering with a Fortune 10 company to design and deliver a hardware | software product and user interface.If you're seeking a dynamic leader who can drive transformation, foster innovation, and bring unexpected value, let's connect.( U.S. citizen eligible for federal clearances )