John Delgado Email & Phone Number

Miami/Fort Lauderdale Area

Manage 120-130 accounts monthly that are 60 days past due to charge o .Consistently achieve and exceed company monthly goals by identifying, developing and negotiating payment plans and arrangements with customers.Skip trace accounts utilizing TLO, Accurant, Spy Dialer, and credit bureau reports. Experienced in negotiating and communicating with the Hispanic and Latino customers. Collection average of $240,000 per week, highest collection rate within department. Recognized for outstanding reduction of delinquency percentages.Consistently meet and exceed company monthly goals to lower delinquency percentage. Coached collection psychology and strategies, ensuring every collector utilized most successful communication including verbal and written demands for payment.

Ft. Lauderdale, Fl

Managed all past due commercial accounts.Delegated 120-day past due accounts to appropriate law firms for further legal action. Managed 1.2 million dollar portfolio containing domestic accounts.Managed 2.2 Million dollar portfolio supervising accounts in the Caribbean, Mexico, Central and South America, and Middle East.Maintained constant communication with Credit Manager for account status.Completed end of month reports.

Managed 710 accounts within 168 million dollar portfolio.Successfully maintained loans current and prevented accounts from going into foreclosure. Consistently kept delinquent percentages to company satisfaction.Completed end of month reports.Monthly fieldwork on properties.Ensure maintenance on foreclosed mortgages.

Bachelor'S Degree, Banking, Financing, And Business Administration

Associate'S Degree, Business Administration And Management, General