• Ensured that requirements are defined through the creation of functional and solution specifications documents (FSDs and SDDs) resulting in fully and accurately functioning systems that adhere to all reporting rules and client requirements. • Delivered rollout of the system across numerous major financial institutions worldwide, including advising clients on business workflow and staging user demonstrations.• Provided 1st and 2nd line technical and business support for the system, and produced statistical and analytical client and management support reports.• Served as lead consultant completing both technical deployment and user training of the Data Control Reconciliation system (PROactive/Recs7).• Developed client-facing relationships to understand current and future needs, delivered new version overviews and demonstrations to existing and potential clients.• Applied understanding of financial services industry infrastructures and technologies, including networks such as SWIFT, to advise clients on data integration, configuration and hardware requirements for DCR applications.