Johnathan A. Meyer Email & Phone Number

San Antonio, Texas Metropolitan Area

San Antonio, Texas Metropolitan Area

San Antonio, Texas Metropolitan Area

Driving cross-functional project teams across Omni-channel operations to ensure the successful release of USAA’s upgraded mobile experience to over 8 million members.Day-to Day duties require comprehensive knowledge of USAA’s Enterprise PMO standards for program management methodology and techniques; program performance evaluation and change managementprinciples.Developed and currently maintaining and reporting on initiative-level programs with a budget exceeding $12 million.

San Antonio, Texas Metropolitan Area

Served as a Business Program Manager Senior/Executive Operational Planning Manager for the Senior Vice President of Corporate Responsibility, DE&I, and Community Affairs. The organization is responsible for leading USAA's philanthropic strategies, engagement and communications. This role facilitates the day-to-day operations and strategic planning for USAA Board of Directors; meetings, as well as executive-level projects.

San Antonio, Texas Metropolitan Area

Worked closely with cross-functional teams to support the bank’s agile transition team. Assisted with Scrum sprint planning, daily stand-ups, iteration review, and retrospectives to schedule, prioritize, and sequence work efforts which followed SAFe framework and utilized Agile Central.Planned, researched, analyzed, developed, implemented, and streamlined the master schedule for 265 Risk Controls Self-Assessments for the Top 21 Risk Concentrations of the bank. This was reported to the bank president and meeting the short deadline was critical to avoid OCC penalties.Facilitated, advised, monitored, coordinated, and documented a cross-functional team to develop a consolidated Salesforce front door and Tableau reports with the guidance of senior executives to make informed decision to deconflict remediations and achieve business goals, objectives, strategies, and action plan results.

Ellsworth Air Force Base, South Dakota, United States

Coordinated with staff members to manage workflow, ensuring logistics functions were processed into the correct support systems and software programs aimed at capturing, detailing, and compiling information supporting over 3,000 military personnel. Drove lateral company-wide communication and collaboration through employee engagement, update meetings, and client satisfaction surveys.

Ellsworth Air Force Base, South Dakota, United States

Leveraged advanced skills and training to support operational needs of multiple departments, possessing high level of integrity toward company policies, information and maintaining strict confidentiality of personnel matters. Collaborated on special projects, audits, evaluations, and process improvement analysis under tight deadlines.

Kunsan Air Base, South Korea

Projected organizational manpower requirement for the next year to ensure support of objectives. Oversaw actions and care of 165 personnel and 18 aircraft worth $330 million while postured to response to aggressive actions from Democratic People's Republic of Korea.

Dyess Air Force Base, Texas

Administrated and oversaw multiple functional areas within the logistics, training/curriculum, and certification program while training military members. Coordinated throughout multiple departments and service management areas to provide policy, regulation, and association support and guidance among all staff levels.

Dyess Afb, Tx

- Led 83 people and managed $21B worth of assets. - Collected and analyzed compliance inspections results for trends and safety issues- Developed and implements corrective actions plans for non-compliance - Overcame limited aircraft availability by developing quick refuel procedures - Advised executives on factors affecting armament systems reliability/related programs

Eglin Air Force Base, Florida, United States

- Authored policies and procedures for newly established organization - Department of Defense (DoD) liaison with Lockheed Martin, Northrop Grumman, BAE Systems for contracts- Identified Knowledge, Skills and Abilities (KSA) proficiency requirements & designed curriculum for new employees- Managed and mentored six instructors that instruct and supervises students attending technology training. - Adjunct instructor certification for the Community College of the Air Force for a regional accredited course. - Orchestrated intl vaildation team; cert jt capabilities of initial wpn load--MAJCOM/Partner nations reqmt met- Developed and taught first-ever Department of Defense F-35 training course. Bench marked the standard for Navy and Marines to follow.

Sheppard Afb, Tx

- Maintained 2.2K nodes worth $1.2M of IT equipment resulting in 99.7% up-time- Enforced information security policies/instructions for unit, which resulted in zero discrepancies found during government audit- Responded to real-world Department of Defense COMPUSEC emergency; quarantined/updated 2.2K computers which averted system compromise.- Led acquistion of $165K worth of IT equipment to seamless upgrade to exceed customer requirements- Identified/corrected hardware and software conflict for mitigated organization to MS Vista operating system- Upgraded A-10C virtual reality trainer server software to be capable with existing hardware

Sheppard Air Force Base, Texas

Instructs, supervises and mentors trainees enrolled in the F-15 Aircraft Armament Systems Apprentice course. Teaches characteristics, use and maintenance of aerospace ground and alt mission equip/aircraft familiarization. Provides detailed functional/operational checkout, troubleshooting, and load/unload training of air munitions. Trains students on core tasks to the 2b and 3b proficiency levels ensuring highly qualified AEF ready Airmen.

Tyndall Air Force Base, Florida

Coordinated and dispatched shift personnel to conduct maintenance and munition loading operations on multi-million-dollar aircraft.

Eielson Air Force Base, Alaska, United States

Conducted maintenance and munition loading operations on multi-million-dollar aircraft.

Writing and Developing technical procedures, performing basic network and server administration, and acting as a technical advisor to lower level technicians. Oversee the streamlined operation of the Information Technology (IT) department and ensure operations align with the business objectives of the organization. • Monitored and tracked resource capacity to support assignment, tracked progress through all testing phases, and completed work within budget.• Successfully implemented a new trouble ticket system for prioritization.• Identified personnel gaps, restructured the IT team, established annual objectives, training plans, motivated the team by defining a growth path for each position, redefined the shift schedule to create forward momentum for project execution• Managed full documentation of the existing IT systems, performed a root cause analysis of network & system reliability issues• Manage technology teams and project team consisting of engineers, business professionals and third-party vendors.

Responsible for envisioning and setting technology goals for the project team. I delegate and accomplished duties within the team and review compliance standards. I also had to monitor and coach team members to get the team to produce desired results.• Consistently applied technical experience to projects to attain highest level of detail work from project team members.• Ensured all work requested was reviewed, sized, scheduled, tested, and implemented through the appropriate governance oversight process.• Consistently worked with the team to identify and implement quality improvements resulting in reduced time to test and higher confidence in results through automation and tools.• Provided on-going direction, coaching, training, and development opportunities to staff members, enabling ability to build new skills and increase engagement.

Responsible for the design, layout and coding of the front and back-end of the website. Involved with the technical and graphical aspects of a website. Responsibilities also included SEO and server configuration. (HTML, PHP, MySQL, CSS, Linux Server)

Doctorate Of Business Administration, Business Administration

Master Of Science (M.S.), Information System Engineering

Bachelor Of Science (B.S.), Business Administration/Computer Information Management, Magna Sum Laude

Associate Of Applied Science, Instructor Of Technology And Military Science

Associate Of Applied Science, Aircraft Armament Systems Technology

High School Diploma