Johnathan Bourque Email & Phone Number

Sulphur, Louisiana

Parts Sales tasks which include selling heavy equipment parts to regular customer base as well as branching out to generate new revenue for company; place parts orders via telephone conversations, email correspondence, or in person over the counter; creating purchase orders and submitting to vendor through various forms of communication (customer vendor portals, email purchase order submittal, telephone submission, Smartequip); Working weekly backorder reports to ensure timely completion of… Show more Parts Sales tasks which include selling heavy equipment parts to regular customer base as well as branching out to generate new revenue for company; place parts orders via telephone conversations, email correspondence, or in person over the counter; creating purchase orders and submitting to vendor through various forms of communication (customer vendor portals, email purchase order submittal, telephone submission, Smartequip); Working weekly backorder reports to ensure timely completion of service jobs, working unit down orders to improve lead times on items with substantial backorders; cold calling pre-existing customers as well as reaching out to new clients to increase profitability for the branch; customer retention reporting; inventory cycle counting; warehousing logistics such as shipping, receiving, processing vendor returns, submitting warranty parts back to suppliers, vendor returns for credit; Reporting and receiving into SAP system; general warehousing duties; certified forklift and aerial lift trainer, providing classes to customers as well as employees Show less

Lake Charles, Louisiana Area

Began as a receiving clerk in the unserviceable parts department, receiving in miscellaneous parts from different aircraft field bases and routing parts to maintenance planner for repair, overhaul, returning PBH covered components to Core Administrator for vendor return, warranty coverage; Promoted to Cores & Warranty Administrator position after only 3 months, in which job details included: maintaining daily reporting of all outstanding cores which were covered under vendors’ PBH (powered by… Show more Began as a receiving clerk in the unserviceable parts department, receiving in miscellaneous parts from different aircraft field bases and routing parts to maintenance planner for repair, overhaul, returning PBH covered components to Core Administrator for vendor return, warranty coverage; Promoted to Cores & Warranty Administrator position after only 3 months, in which job details included: maintaining daily reporting of all outstanding cores which were covered under vendors’ PBH (powered by hour) contractual agreement, processing cores for return to multiple suppliers within a timely basis, most vendors had core return penalties after 30 days if parts were not returned, some parts penalty fees were in excess of thousands of dollars per week if late, which due to extremely hard work, I was able to decrease our yearly core penalty fees dramatically from year to year (2014 penalty fees= 1 Million owed to vendor, 2015 penalty fees= 350K, 2016 penalty fees= less than 50K); managing monthly flight hour logs for all powered by hour engines and aircrafts for billing and invoicing; Promoted to Procurement Coordinator & Maintenance Planner in final year with Era Helicopters LLC, job responsibilities included: Cutting repair orders for parts which needed to be repaired offsite, routing unserviceable parts to overhaul shop for in-house repairs and maintenance, cutting purchase orders for all PBH covered components as well as consignment purchase orders for all items used out of consignment, scheduled maintenance on aircrafts and ensuring all materials were on hand for start date of maintenance, which entailed placing purchase orders for parts and processing transfers to different field bases to cover maintenance needs, providing daily, weekly, and monthly forecasts on aircrafts in need of maintenance, overhaul, replacement of PBH covered parts Show less

Lake Charles, Louisiana

Overseen the production of warehouse crews during day to day operations of company, conducted inventory audits of all pool chemicals and supplies and placed stock orders if levels were low, assisted construction crews in obtaining tools and materials needed to complete local and commercial jobs for customers, assisted retail department on selling merchandise and delivery of furniture and hot tubs, loaded and unloaded freight trucks with various items related to pool business, assisted with… Show more Overseen the production of warehouse crews during day to day operations of company, conducted inventory audits of all pool chemicals and supplies and placed stock orders if levels were low, assisted construction crews in obtaining tools and materials needed to complete local and commercial jobs for customers, assisted retail department on selling merchandise and delivery of furniture and hot tubs, loaded and unloaded freight trucks with various items related to pool business, assisted with grounds-keeping of Sabine Pool’s showroom displays and pool park, received in all merchandise into computer system for retail and construction needs, hired new trainees and performed yearly evaluations on employees under my supervision, assisted our service department in obtaining chemicals and cleaning supplies needed to perform routine maintenance on our weekly customers’ pools and/or hot tubs, performed warranty administrative duties on all faulty pool parts that were deemed covered under warranty umbrella, processed credits of those parts or received replacements for faulty equipment Show less

Lake Charles, Louisiana

: Assisted Sales Staff with incoming customers on showroom, cold calling existing customers to increase potential sales revenue and retain a good relationship with customer base, worked alongside Customer Service Department to ensure customer issues were taken care of in a timely and professional manner, perform inventory counts to ensure all retail items were accounted for in warehouse as well as in showroom floor, adjust inventory levels and research all missing items to determine where the… Show more : Assisted Sales Staff with incoming customers on showroom, cold calling existing customers to increase potential sales revenue and retain a good relationship with customer base, worked alongside Customer Service Department to ensure customer issues were taken care of in a timely and professional manner, perform inventory counts to ensure all retail items were accounted for in warehouse as well as in showroom floor, adjust inventory levels and research all missing items to determine where the item went missing, performed daily receiving of all incoming freight trucks with merchandise, scanning, reconciling delivery manifests, receiving merchandise into Storis database for store coverage, tagging and moving inventory into locations in computer system for quick retrieval in case of customer delivery occurred or customer pick up was submitted, managed warehouse crew in performing warehouse duties in a safe and efficient manner, assisted in the loading of daily trucks that were routed to customers’ homes, adjust shipping manifests to reflect accurate delivery times to inform the customers, assisted in mapping and moving items on showroom floor to maximize profit and push sales, conducted daily deposits to the bank, performed closing procedures once store hours had seized for the day Show less