Johnathan Calderone Email & Phone Number

Hooksett, New Hampshire, United States

• Oversee and coordinate all fleet operations within the region of IA, IL, and MN.• Investigate missing vehicles within the fleet and manage re-acquisition efforts to maintain fleet integrity.• Promote rentability by coordinating with the maintenance team to address long-standing issues, ensuring valid title and registration, and identifying opportunities to adjust inventory levels at Amazon stations.• Facilitate and streamline the enrollment process for Amazon Delivery Service Partners (DSPs), ensuring smooth onboarding and adherence to company standards.• Partner with the internal Regional Field Representative to conduct fleet and key box audits at Amazon stations, ensuring operational efficiency and compliance.

Hooksett, New Hampshire, United States

• Ensured precision within internal fleet management software by proficiently troubleshooting issues, managing the opening and closure of rental agreements, and adeptly adjusting rental agreements as needed.• Generated vital rental agreements for billing and logistical needs, while also evaluating damages, fees, and charges with over 99% accuracy.• Created a specialized financial calculator in Microsoft Excel. This tool streamlined and improved the accuracy of refunding transactions by incorporating complex factors such as software requirements, taxation, rental periods, and administrative fees, benefiting multiple departments.• Consistently spearheaded cross-departmental projects aimed at refining operational processes and fostering seamless coordination.

Derry, New Hampshire, United States

• Monitored and scheduled online appointments through DocASAP, ensuring accurate scheduling, verifying insurance eligibility, and conducting quality assurance.• Streamlined patient onboarding by providing ROI forms to new patients, facilitating the efficient retrieval of medical records before their initial appointment.• Proactively reached out to patients via phone during high-volume periods to schedule overdue appointments, ensuring timely care delivery and supporting the effective management of patient flow.

Derry, New Hampshire

• Prepared high-quality ingredients to support the line crew and dining room staff in delivering excellent customer service.• Assisted with dishwashing during peak periods to ensure a clean and organized work environment, and to minimize wait times for customers.