Johnathan Liu

Johnathan Liu Email and Phone Number

Mortgage Retention Specialist at CIBC @ CIBC
toronto, ontario, canada
Johnathan Liu's Location
North York, Ontario, Canada, Canada
About Johnathan Liu

OBJECTIVE: A highly motivated and skilled individual seeking a position that leverages my exceptional communication, problem-solving, and teamwork abilities to efficiently and effectively meet the needs of individuals and groups. With a strong focus on organization and a passion for delivering outstanding service, I aim to continuously develop my skills while contributing to the organization's positive work environment and success.

Johnathan Liu's Current Company Details
CIBC

Cibc

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Mortgage Retention Specialist at CIBC
toronto, ontario, canada
Website:
cibc.com
Employees:
34212
Johnathan Liu Work Experience Details
  • Cibc
    Mortgage Retention Specialist
    Cibc Nov 2024 - Present
    Toronto, Ontario, Canada
  • Service Canada
    Citizen Services Officer
    Service Canada Jul 2024 - Oct 2024
    Toronto, Ontario, Canada
    • Serve as the primary point of contact for public inquiries, handling requests and providing information related to government services.• Represent the government professionally and courteously, upholding the organization’s reputation and values.• Process various applications and requests, providing excellent customer service and responding to inquiries promptly.• Maintain accurate records and databases of interactions and transactions.• Collaborate with other government departments and agencies to ensure efficient and effective service delivery.• Stay informed about relevant laws, regulations, and policies related to services and apply knowledge appropriately.• Participate in training and professional development opportunities to enhance knowledge and skills related to the job.
  • Axcellent Communications Inc.
    Sales Support
    Axcellent Communications Inc. Aug 2022 - Jul 2024
    North York, Ontario, Canada
    • Maximize sales, earnings, and customer satisfaction by coordinating store activities and outbound sales, achieving sales targets; assisting in employee onboarding• Provide comprehensive sales and post-sales support, resolving issues with various departments• Maintain accurate records and reports for sales and inventory across multiple retail locations• Proficiently utilize Salesforce to draft and create customized contracts that precisely align with the unique requirements of medium-sized business customers• Stay updated on product knowledge, pricing changes, trending sales, and business and consumer product lines and services
  • Axcellent Communications Inc.
    Sales Representative
    Axcellent Communications Inc. Jul 2021 - Aug 2022
    North York, Ontario
    • Offer expert advice and tailor solutions for specialized products and services• Effectively communicate and explain pricing, contract terms, and service details to customers• Maintain well-arranged merchandise displays per company standards• Demonstrate in-depth knowledge of in-home and mobility services and product offerings
  • Best Buy Canada
    Product Process Specialist
    Best Buy Canada Mar 2018 - Jul 2021
    • Maintain accurate product availability, pricing, and visual presentation, adhering to merchandising standards• Process incoming and outgoing shipments of store merchandise, store stock, and fulfill customer orders• Provide support to all departments, including operating heavy machinery such as the baler, compactor, and lift machinery
  • Best Buy Canada
    Product Fulfilment Specialist
    Best Buy Canada Nov 2020 - Jan 2021
    Richmond Hill, Ontario, Canada
    • Proficiently handle all aspects of in-store and online order fulfilment in an overnight position• Effectively collaborate with the day team, providing support and assistance in various tasks to streamline operations and optimize processes• Play a key role in facilitating the store's transition to a new retail model by implementing reorganization strategies and process improvements to enhance efficiency and customer experiences
  • Best Buy Canada
    Connected Solutions Specialist
    Best Buy Canada Sep 2017 - Mar 2018
    Richmond Hill, Ontario, Canada
    • Promote and demonstrate appropriate protection plans, accessories, and comprehensive solutions based on customer needs• Ensure timely and effective merchandising of products• Support the development of product knowledge and sales skills for department and store personnel• Stay updated on current and future products, services, and industry trends
  • Canadian Tire Corporation
    Seasonal Associate
    Canadian Tire Corporation May 2017 - Aug 2017
    Richmond Hill, Ontario, Canada
    • Provide prompt assistance to customers, locating requested items and navigating the warehouse• Organize and maintain merchandise on the sales floor, ensuring compliance with established practices• Stay informed about in-store promotions, deals, new product releases, and product locations
  • Factorydirect.Ca
    Customer Service/Sales Associate/Cashier
    Factorydirect.Ca Oct 2015 - Feb 2016
    Richmond Hill, Ontario, Canada
    • Utilize comprehensive product knowledge to sell products and provide end-to-end solutions for customers• Leverage sales tools, online resources, and peer knowledge to drive profitable growth• Assist in store opening and closing procedures, ensuring adherence to merchandising standards
  • Harvey'S
    Cashier/Garnisher
    Harvey'S Feb 2015 - Sep 2015
    Richmond Hill, Ontario, Canada
    • Provide exceptional customer service, accurately handling cash and processing transactions• Promptly and accurately prepare and assemble food orders according to customer preferences• Ensure cleanliness and sanitization of the restaurant, including food and ingredient preparation• Thrive in fast-paced and high-pressure environments, demonstrating a sense of urgency

Johnathan Liu Education Details

Frequently Asked Questions about Johnathan Liu

What company does Johnathan Liu work for?

Johnathan Liu works for Cibc

What is Johnathan Liu's role at the current company?

Johnathan Liu's current role is Mortgage Retention Specialist at CIBC.

What schools did Johnathan Liu attend?

Johnathan Liu attended York University.

Who are Johnathan Liu's colleagues?

Johnathan Liu's colleagues are Ariam Tirfe, Prudhvi Raju, Roy Gunawan, Kathy Phillip, Evernote Upload Yatno, Jessie Dewey, Amy Carson.

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