Johnathan Daniel Mesa Email & Phone Number

Katy, Texas, United States

Plan and monitor the day-to-day running of business to ensure smooth progressEvaluate regularly the efficiency of business procedures according to organizational objectives and apply improvementsManage procurement processes and coordinate material and resources allocationOversee customer support processes and organize them to enhance customer satisfactionReview financial information and adjust operational budgets to promote profitabilityManage relationships/agreements with external partners/vendorsEvaluate overall performance by gathering, analyzing and interpreting data and metricsEnsure that the company runs with legality and conformity to established regulations

Houston, Texas Area

Initiate automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.Maintains automotive records by recording problems and corrective actions planned.Updates job knowledge by participating in educational opportunities/

3501 Fondren Rd

Work in evenings and Weekends to provide service for Retail customers and Repair Facilities Part replacements and to keep updated with the latest automotive Aftermarket Part’s And repairs for late model automobiles.

Initiate automotive services and Replacement of tires and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; Maintains automotive records by recording problems and corrective actions planned.

3828 Fondren Rd

Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.Maintains automotive records by recording problems and corrective actions planned.Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. (BMW,VW,Mercedes Benz,Audi,Land Rover,Porsche & Volvo)

1704 W 34Th St

Learned and performed Automotive Mechanic duties as an Apprentice Assisted in auto repair and maintenance. Coordinated in motor and major assembly rebuilding, and engine tune-ups. Attended evening Aftermarket Training Classes For European & Japanese Auto Repair Inspected automobiles and diagnosed Electrical problems While Attending High School and Community College

Automotive Engineering Technology/Technician

extensive hands-on training in engine overhaul, manual and automatic drive train, front end alignment, brake service and repair, fuel.

Education record

Education record