Johnathan Ford Email & Phone Number

• Navigated customer complaints and rectified product and service issues.• Coordinated restocks to keep retail displays organized and full for customers.• Supervised work of cashiers, including training new team members and monitoring performance.• Stocked shelves and areas to attract customers to store merchandise.• Boosted customer satisfaction with proactive initiatives focused on improved engagement and service.• Tracked inventory, maintaining clean Backrooms and proper inventory flow.• Oversaw annual store budget and worked to improve sales to demand and comp increase quarterly.• Contributed to merchandising ideas at team meetings to increase sales.• Enabled consistent sales by empowering employees with tools to successfully promote products.• Helped each team increase business with improved approaches to planning and merchandising.• Created successful plans to maximize profits and reduce loss.• Market backroom champion 2021• Installation of fast unload, innovation for market 418.• Help New store managers with process, store standards, merchandising, and teaching, training.• Manager on duty Winner for Region 51, toured with regional executives as award.• Filled in as store manager with vacancies• Market 418 talent development leader, looking for those that want to do more for the company.• Market 415, Market 418, Next Generation of Talent instructor.

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  Burlington High School