Johnathan Foreman ☁ Email & Phone Number

• Accelerating growth in territories for new business by developing self-generated leads via email and outbound calling – speaking with C-suite decision makers and influencers to discover priorities, projects, budgets, and purchasing timelines• Effectively compiling and managing data via Salesforce, Salesloft, and other CRM platforms• Coordinate with marketing and help qualify leads sourced through general research, email cadences, cold calls, and LinkedIn outreach• Drive attendance… Show more • Accelerating growth in territories for new business by developing self-generated leads via email and outbound calling – speaking with C-suite decision makers and influencers to discover priorities, projects, budgets, and purchasing timelines• Effectively compiling and managing data via Salesforce, Salesloft, and other CRM platforms• Coordinate with marketing and help qualify leads sourced through general research, email cadences, cold calls, and LinkedIn outreach• Drive attendance and creating opportunities from trade shows (AWS Exchange, Microsoft Ignite, etc.), luncheons/dinner meet and greets, and conferences (Gartner, SMW, IOCS, etc)• Demonstrating world-class customer service while also being committed to getting better and being open to feedback/coaching to allow growth for career advancement Show less

Raleigh-Durham, North Carolina Area

Foot Locker (Crabtree Valley Mall) Aug 2016 – Foot Locker (Crabtree Valley Mall) June 2014 – Feb 2015Foot Locker (Triangle Town Center) Sept 2012 – June 2014Champs Sports (Cary Town Center) May 2009 – Sept 2012Champs Sports (Crabtree Valley Mall) June 2007 – Nov 2007 • Assisted an average of 40 customers per day in finding or selecting items and providing recommendations• Stocked, replenished an organized… Show more Foot Locker (Crabtree Valley Mall) Aug 2016 – Foot Locker (Crabtree Valley Mall) June 2014 – Feb 2015Foot Locker (Triangle Town Center) Sept 2012 – June 2014Champs Sports (Cary Town Center) May 2009 – Sept 2012Champs Sports (Crabtree Valley Mall) June 2007 – Nov 2007 • Assisted an average of 40 customers per day in finding or selecting items and providing recommendations• Stocked, replenished an organized inventory with accuracy and efficiency• Provided outstanding customer service, receiving an average of 96% in customer service feedback surveysKEY ACHIEVEMENTS:• Received secret shopper award valuing $100 twice in 2011• Consistently named top seller out of 15 associates per month by at least $1,500• Consistently selected to lead in the set-up of three new stores in the area Show less

Raleigh-Durham, North Carolina Area

• Demonstrated leadership skills to meet the company’s objectives• Set an example to achieve excellence in customer service and maximize sales/ profits• Support and encourage high morale and level of cooperation among employees through listening, support and coaching for success• Assist with training and performance evaluation of store employeesKEY ACHIEVEMENTS• Promoted from full-time associate to assistant manager in less than two weeks• Most sought after… Show more • Demonstrated leadership skills to meet the company’s objectives• Set an example to achieve excellence in customer service and maximize sales/ profits• Support and encourage high morale and level of cooperation among employees through listening, support and coaching for success• Assist with training and performance evaluation of store employeesKEY ACHIEVEMENTS• Promoted from full-time associate to assistant manager in less than two weeks• Most sought after Assistant Manager in the district out of a qualifying group of 15 • Consistently top seller out of 30 plus associates per week by $3,500-$5,000• Consistently receiving numerous positive reviews from customer surveys that established many reoccurring customers who only desired my help and would not shop with anyone else Show less

Morrisville, North Carolina

• Provided personalized observation and assistance to agents in new hire training• Provided real-time assistance for all activities including but not limited to order entry, support tools, knowledge tools, call control, call flow, product knowledge and business rules

Morrisville, Nc

• Sold Spectrum products and services to achieve monthly revenue and sales quotas in Video, Data, and Phone through proactive consultative needs analysis with new and existing customers including the development of client-centric product solutions. • Enhanced the customer experience by speaking with customers via telephone to provide information about products or services, enter orders, transfer services or escalate complaints • Served as expert and educator to customers on all Spectrum… Show more • Sold Spectrum products and services to achieve monthly revenue and sales quotas in Video, Data, and Phone through proactive consultative needs analysis with new and existing customers including the development of client-centric product solutions. • Enhanced the customer experience by speaking with customers via telephone to provide information about products or services, enter orders, transfer services or escalate complaints • Served as expert and educator to customers on all Spectrum products, services and packages along with competitor’s offeringsKEY ACHIEVEMENTS• Ranked number 2 in training class of 20 plus trainees• Top salesman on a team of 13 agents ranging from 3-5 years with the company• Top 3 on a team of 15 agents ranging from 8-12 years with the company• Ranked number 7 out of 150 plus agents • Best adherence to the schedule provided by the company on the floor in a fiscal year by 10%• Best new customer completion rate on the floor by 15-20% Show less