Johnathan Harris Email & Phone Number

Lexington, Ky, Us

Batavia, Il, Us

Lexington, Ky, Us

Leading an IT/OT department, overseeing the daily operations and maintenance of the team and effectively leading individuals to their professional goals and growth.• Developed standards and implemented strategic plans for engineers to successfully execute small and large-scale projects to various customers across the globe.• Continuous resource planning, allocating team members and equipment to meet project requirements and deadlines.• Collaborated with cross-functional teams to develop accurate and competitive job bids, ensuring cost-effective project execution. Job bids ranging from thousands of dollars to multi-million-dollar projects.• Assess and manage risks associated with projects, customers, and technologies. Implementing appropriate mitigation strategies related to IT/OT Infrastructure deployments.• Fostered a culture of continuous improvement, efficiency, and respect for every team member. Maintaining the constant golden rule of “treating others the way you want to be treated.”

Lexington, Ky, Us

• Lead network engineer for OT and factory networks. Designing and Implementing brownfield and greenfield projects for various customers including iDMZ designs incorporating Cisco CPwE, IEC 62443, etc.• Network switch implementation technologies include Cisco, Rockwell Stratix, Siemens, Aruba, Moxa, Fortinet, and others.• Firewall deployment technologies include Palo Alto, Cisco FirePower, Fortinet, and others.• Wireless deployments including Cisco, Aruba, Fortinet, and Rajant OT wireless.• Network/Systems design for existing brownfield facilities for refresh as well as large greenfield manufacturing facilities using IT/OT segmentation best practices.

95877 Bezons, Fr

• Provided global level-3 support for networking, telecommunications, desk side, and wireless components for over 15,000 users. Promoted to position for consistent expansion of duties, implementing network improvements, and providing professional support.• Coordinated and performed multiple WAN circuit installations and upgrades, improving system functionality.• Serve as client Network Team Lead instructing multiple engineers across the world. • Maintain and lead many projects in relation to network infrastructure needs. Such as upgrading WAN circuits, VOIP projects, Wireless Warehouse implementation, Incident and Task reviews on re-occurring issues, default network equipment configuration composer, among many others.• Maximized support desk efficiencies through creation, execution, and monitoring of work flow, efficiently resolving IT issues.• Led multiple infrastructure change projects, including onsite LAN upgrades for telephone systems, providing highest-level support.• Travel to remote sites to perform site surveys for networking needs as well as install and configure the equipment once assessment has been completed.• Engaged for SD-WAN roll outs for clients, implementing Velo Clouds in the clients network for network utilization and performance improvements. • Supported and configured wide range of Cisco branded equipment, providing services that ensure all business locations have a functioning network, enabling production and business requirements to meet goals.• Collaborated with corporate security, promoting IT security standards and processes by engaging business leadership.

Wilmington, Delaware, Us

• Configure, install, deploy and modify various network equipment including Cisco routers, switches, and wireless access points• Install, configure and modify telephones, extensions and voice mailboxes on platforms such as Cisco Unified Communcation Manager, Avaya IP Office, AVST Call Express Voicemail, and Nortel Communications• Maintain company system and network drawing documentation for reference to network topology at our locations • Served as global Level 3 support for networking, telephony, and wireless support• Maintain the company's primary monitoring tool, Solar Winds, by performing all required configurations, changes, monitoring setup and reporting for the company• Perform changes based on infrastructure needs such as server builds and network configurations• Troubleshooting, monitor, creating tickets, change requests and resolving issues related to infrastructure• Led multiple infrastructure change projects such as site LAN upgrades for telephony systems and upgrades• Coordinated and performed all WAN circuit installations and upgrades• Supported and configured a wide range of Cisco branded equipment

Wilmington, Delaware, Us

• Maintain company system and network drawing documentation for reference to network topology at our locations • Provide company wide Tier 2 support for data and telephony networks• Maintain the company's primary monitoring tool, Solar Winds, by performing all required configurations, changes, monitoring setup and reporting for the company• Perform changes based on infrastructure needs such as server builds and network configurations• Troubleshooting, monitor, creating tickets, change requests and resolving issues related to infrastructure• Lead operations and design on company’s primary network monitoring tool Solar Winds• Assist senior personnel in production involving hardware platforms, resources, and peripherals• Perform changes based on infrastructure needs such as server builds and network configurations• Installed and uninstalled equipment, power, cabling, racks, servers, network devices within the data center

Wilmington, Delaware, Us

• Participated as a co-op through university studies while performing work within the company's data center • Assist senior personnel in production involving hardware platforms, resources, and peripherals• Served as the backup team lead, taking over all supervisor responsibilities in their absence• Troubleshooting, monitoring, creating tickets, and resolving issues related to infrastructure• Created multiple scripts and tools to assist team in troubleshooting, documenting, and team metrics

Atlanta, Ga, Us

• Manage, plan, organize, and direct all employees assigned• Manage and implement security and loss prevention procedures• New hire trainer working one on one with new hires throughout cornerstone training• Operating factory belts as well as being a team leader• Managed reports such as safety checks, new hire reports, load quality, speed charts• Served on the company's safety team as a chair member to ensure factory safety• Held the company's most accurate and fastest loader while working as a loader

Dallas, Tx, Us

• Retail Sales Consultant and Technology Training Representative for the company.• Won multiple rewards while with the company by achieving best sales, customer service, leading the technology training and implementation.• Assisted in sales of cell phone, accessories, rate plans, installation of car kits for cellular needs.• Provided customer service for local and web based customers.

Plano, Texas, Us

• Responsible for placing, receiving, and delivering catalog orders for the company.• Performed various customer service duties such as layaway, credit card related issues, and sales.• Was in stock replenishment for the first 6 months with the company which included working in the stores warehouse unloading trucks, prepping merchandise for display, processing faulty accessories.• Led the department every month with the company is catalog sales and orders processed.• Assisted in the closing and grand opening procedures for a variety of stores.

Bachelor Of Science (B.S.), Information Technology

Associate'S Degree, Information Technology