A large multinational and multi-industry corporation with an extensive selection of B2B products and services, including dozens of annual trade shows.• Manages the fashion division’s Martech stack, supporting a team of 30+ marketers across dozens of digital tools, technologies, and initiatives.• Website administrator who supervised the redesign and relaunch of 5 sites, resulting in a 30% or more increase in web traffic and user engagement across all brands.• Facilitated vendor evaluations and relationships, including contract negotiations, billing and payment processing, setup/integrations, tech support, and end-user training.• Collaborated on a near-daily basis with worldwide teams, contractors, and developers as part of a large multinational corporation.

Language Services SAAS company that provides global on-demand interpretation. This process management role focused on supporting both the Sales and Marketing teams.• Administrator for both Salesforce and HubSpot CRM systems.• Managed lead routing, data hygiene, reporting/analytics, system integrations, emailcampaigns, and process automation.• Assisted with website strategy, design, user experience, and development initiatives

Apstra is an Intent-Based Networking startup, that was acquired by Juniper in 2021. Prior to the acquisition, this operational role was focused on the ownership of the CRM software, website, and partner enablement tools.• Fully managed data reporting, integrations, email campaigns, and process automation• Assisted with internal support tickets and external product training initiatives• Migrated all HubSpot system data to Salesforce when acquired by Juniper in 2021

A 15-year-old technology consulting firm specializing in managed IT solutions. Responsibilities for this role include CRM administration, database management, analytics/reporting, event/campaign planning, marketing automation, and website development.• Salesforce administrator with experience creating custom objects, functionality, reports, and integrations for finance, marketing, and sales departments. • Designed, fielded, and analyzed a large-scale marketing research study, uncovering how information technology leaders are planning and strategizing for 2019-20.• Implemented process automation, eliminating 15+ hours of manual weekly tasks• Redesigned the website’s navigation, design, and data hierarchy • Improved email open rates and engagement by 31%

One of the largest social fraternities in North America, established in 1855. Held multiple volunteer positions during my undergraduate studies at Western Michigan University.• Monitored and managed risk to protect the wellbeing of the organization• Tutored and mentored newer members within the organization• Repaired and renovated chapter house and grounds• Served as a Judicial Board Executive for two years in a row• Personally rewrote organizational bylaws to create a fair and impartial judicial system

Served 4 1/2 years in the United States Army (active duty). During this time I received extensive leadership training, participated in two combat deployments, and paid off all personal debts.• Team leader responsible for managing 4 soldiers and $2.8 million dollars of equipment• Redesigned inventory management system, improving efficiency by ~40%• Completed 20+ hours of dedicated, hands-on, leadership training • Secret Security Clearance (DoD Issued)

Throughout high school and early college, I worked at a local movie theater where I learned responsibility and began to support myself financially. Participated in all operational roles to include ushering, concession sales, box office sales, projector maintenance, and finally assistant management.