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Johnathan Hicks Email & Phone Number

IT Systems Support Manager at Crown Laboratories, Inc.
Location: Johnson City, Tennessee, United States 4 work roles 1 school
1 work email found @acttoday.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@acttoday.com
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Current company
Crown Laboratories, Inc.
Role
IT Systems Support Manager
Location
Johnson City, Tennessee, United States
Company size
161 employees

Who is Johnathan Hicks? Overview

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Quick answer

Johnathan Hicks is listed as IT Systems Support Manager at Crown Laboratories, Inc., a with 161 employees, based in Johnson City, Tennessee, United States. AeroLeads shows a work email signal at acttoday.com and a matched LinkedIn profile for Johnathan Hicks.

Johnathan Hicks previously worked as Technician at Advanced Call Center Technologies and Customer Service at Cingular Wireless. Johnathan Hicks holds Cissp, Computer And Information Systems Security/Information (A+, Net, Security + Certification) from New Horizon'S Computer Learning Center.

Company email context

Email format at Crown Laboratories, Inc.

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{first_initial}{last}@acttoday.com
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AeroLeads found 1 current-domain work email signal for Johnathan Hicks. Compare company email patterns before reaching out.

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Profile bio

About Johnathan Hicks

Johnathan Hicks is a IT Systems Support Manager at Crown Laboratories, Inc.. He possess expertise in troubleshooting, technical support, help desk support, call centers, microsoft exchange and 20 more skills.

Listed skills include Troubleshooting, Technical Support, Help Desk Support, Call Centers, and 21 others.

Current workplace

Johnathan Hicks's current company

Company context helps verify the profile and gives searchers a useful next step.

Crown Laboratories, Inc.
Crown Laboratories, Inc.
IT Systems Support Manager
johnson city, tennessee, united states
Website
crownlaboratories.com
Employees
161
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4 roles

Johnathan Hicks work experience

A career timeline built from the work history available for this profile.

Technician

Advanced Call Center Technologies

Lead Helpdesk Experience:Maintain Projects Information/Contact's/Escalations/Hours of Operation/Software.Maintain Server's.Maintain Ticket System.Maintain Bridge Line/Client Bridge Lines.Support Helpdesk Team with one call resolutions.Support Reporting/Software/Hardware.Support Network/VPN.In house Application Support/Software SupportActive DirectoryResource MonitoringSecurity BCP'sHelpdesk Stats/Revenue LossMaintain Helpdesk Team:Schedules, SupportHiringLead Technician:Maintain on-site servers. Active Directory: OU's for Users and Computers, Manage user credentials. Setup of new phones to recording servers. Avaya and Nortel phone configurations.Full Desktop Support in call center environment. Maintain configuration and updates to client applications as per client requests. Hardware and software troubleshooting.Call Recording Servers.OS Configuration and Deployment.MDT focused Images to support Mutli - Site Needs.Setup VPN, Wifi, and Standard LAN Connections.In house Application/Software Support.Outside client Citrix connections. Outside client software support.CCTV Camera. Security Camera. Badge Server / Deployment.Built Windows 10 Image. Converted company from Windows 7 to Windows 10. Maintain Local Tech TeamSchedules, Etc.

May 2006 - Jul 2023

Customer Service

Cingular Wireless

Customer Service / Collections on customer accounts.

Jan 2005 - May 2006

Att Dsl Tier 2 Technician

Convergys

DSL Setup/Tech support on DSL lines past tier 1 support. Assited customers with NIC installation, Troubleshooting PC/Software Issues, Troubleshoot Landline Service/Hardware issues. Serviced technicians at site for dsl 1st time connections.

Jan 2002 - Dec 2004
Team & coworkers

Colleagues at Crown Laboratories, Inc.

Other employees you can reach at crownlaboratories.com. View company contacts for 161 employees →

GR Greg Rash Greg Rash Colleague at Crown Laboratories, Inc.Bristol, Tennessee, United States View → CP Cindy Peters Cindy Peters Colleague at Crown Laboratories, Inc.Johnson City, Tennessee, United States View → MD Mike Danehy, Cpa Mike Danehy, Cpa Colleague at Crown Laboratories, Inc.Johnson City, Tennessee, United States View → MY Max Yaeger Max Yaeger Colleague at Crown Laboratories, Inc.Johnson City, Tennessee, United States View → RR Renee Roberts Wickham Renee Roberts Wickham Colleague at Crown Laboratories, Inc.Alvord, Texas, United States View → MC Mandy Collins Mandy Collins Colleague at Crown Laboratories, Inc.Johnson City-Kingsport-Bristol Area, United States View → KP Katie Parks Katie Parks Colleague at Crown Laboratories, Inc.Johnson City, Tennessee, United States View → JS Jacob Sturgill Jacob Sturgill Colleague at Crown Laboratories, Inc.Kingsport, Tennessee, United States View → SG Serita Gregg Serita Gregg Colleague at Crown Laboratories, Inc.Jonesborough, Tennessee, United States View → JS Jason Story Jason Story Colleague at Crown Laboratories, Inc.Jonesborough, Tennessee, United States View →
1 education record

Johnathan Hicks education

  • New Horizon'S Computer Learning Center
    New Horizon'S Computer Learning Center
    Security + Certification)
FAQ

Frequently asked questions about Johnathan Hicks

Quick answers generated from the profile data available on this page.

What company does Johnathan Hicks work for?

Johnathan Hicks works for Crown Laboratories, Inc..

What is Johnathan Hicks's role at Crown Laboratories, Inc.?

Johnathan Hicks is listed as IT Systems Support Manager at Crown Laboratories, Inc..

What is Johnathan Hicks's email address?

AeroLeads has found 1 work email signal at @acttoday.com for Johnathan Hicks at Crown Laboratories, Inc..

Where is Johnathan Hicks based?

Johnathan Hicks is based in Johnson City, Tennessee, United States while working with Crown Laboratories, Inc..

What companies has Johnathan Hicks worked for?

Johnathan Hicks has worked for Crown Laboratories, Inc., Advanced Call Center Technologies, Cingular Wireless, and Convergys.

Who are Johnathan Hicks's colleagues at Crown Laboratories, Inc.?

Johnathan Hicks's colleagues at Crown Laboratories, Inc. include Greg Rash, Cindy Peters, Mike Danehy, Cpa, Max Yaeger, and Renee Roberts Wickham.

How can I contact Johnathan Hicks?

You can use AeroLeads to view verified contact signals for Johnathan Hicks at Crown Laboratories, Inc., including work email, phone, and LinkedIn data when available.

What schools did Johnathan Hicks attend?

Johnathan Hicks holds Cissp, Computer And Information Systems Security/Information (A+, Net, Security + Certification) from New Horizon'S Computer Learning Center.

What skills is Johnathan Hicks known for?

Johnathan Hicks is listed with skills including Troubleshooting, Technical Support, Help Desk Support, Call Centers, Microsoft Exchange, Computer Hardware, Software Installation, and Active Directory.

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