Johnathan Humphrey Email & Phone Number

United States, Us

Natural Dividends started on one simple mission: To Increase Nature's Share. Co-Founder, President, Operations & Business Development Director, and Chairman of the Board, I co-founded and directed the operations and business development at a company that works with businesses and individuals to develop environmentally friendly solutions. Enabled rapid growth in several critical areas (e.g., 3x more trash picked up in the last year, 3x more participants in events in the last year, and &>2x more fundraising in the last 6 months).• Managed projects for citywide ecological events, including one of the first major Earth Day in West Hartford and a large sustainability festival.• Enabled all events to finish within budgets by managing the operations. Partnered withcompanies to secure free space, obtained donations of supplies and equipment and worked with the City of West Hartford to dispose of trash.• Led business development and obtained partners in many industries, including telecom, manufacturing, insurance, construction, automobile, and restaurants. • Recruited, trained, and oversaw 5 full-time volunteers. Taught them best practices in operations and business development.• Managed environmental projects including Earth Clean-up, Earth Day event, implementation of compost collection at events, and sustainable practices for at least 60% of the food trucks.• Subsequently landed and managed sustainability projects with several companies and nonprofits. • Expanded visibility throughout CT by planning marketing campaigns, leading them, and appearing on podcasts—we are now frequently invited to events, and local media feature us (including Comcast Newsmakers and Fox 61).• Managed web development efforts. Led a volunteer to rebuild the site and provided 50% of its content.• Formed and managed social media strategies.• Enabled operations and business development to be data-driven by developing a data collection system and building analytics to detect trends.

Chevy Chase, Md, Us

• Coach & develop a diverse team auto damage adjusters to increase their knowledge and skill in estimating and overall claims handling.• Oversee implementation of new company procedures and processes to ensure effective adoption across the team • Re-inspect teams estimates for accuracy and adherence to company procedures • Take escalated phone calls from customers looking to speak to a member of management. Effectively problem solve and de escalate customers concerns • Identify high performers on the team, help process promotions to further their careers within the company

Chevy Chase, Md, Us

• In addition to the daily job requirements of an Auto Damage Adjuster.• Assist supervisor in running daily reports, coaching plans, audit reviews and other necessary programs to maintain the wellbeing of the group of Auto Adjusters under supervision.• Review internal data to identify trends use data to help mentor and develop the skills of associates to reach their highest potential.• Assist new hires in becoming acclimated to the work environment.• Collaborate with fellow SPP associates to create presentations and develop ideas to increase GEICO profitability. Present findings to upper management respond to questions and feedback • Work directly with mentors in key leadership roles to develop in the program and take away lessons learned in management • Participated in continuing education and development through GEICO University.

Chevy Chase, Md, Us

• Simultaneously provide service & manage multiple customers in different stages of the claims process.• Assess and estimate damages to determine the proper repair procedure that is most efficient for the customer, GEICO and the autobody shops. • Negotiate agreed prices with autobody shops and/or customers for repairs or total loss evaluations• Provide excellent service to customer by providing continuous updates on repair status and rental coverage, constant accessibility and throughout the process.