Johnathan Johnson Email & Phone Number

United States

Develop and implement collection strategies in response to market changes and regulatory requirements. Utilize data analytics to optimize collection efforts and identify risk factors. Manage customer support operations to improve response and resolution rates. Create and execute training programs for team members. Maintain content management platforms and review procedure content. Identify process improvement opportunities and streamline operations.

Mount Pleasant, North Carolina, United States

Conducted behavioral assessments to identify individual needs. Provided direct support and supervision to individuals with behavioral challenges. Collected and analyzed data to monitor progress and inform interventions. Coordinated behavior interventions with team members. Implemented crisis management and de-escalation techniques as needed.

Concord, North Carolina, United States

Supervised and motivated store employees to achieve sales targets. Resolved customer inquiries and ensured high levels of satisfaction. Recruited, trained, and developed store staff. Implemented sales strategies to drive growth. Streamlined store operations and optimized workflows. Monitored store budgetsand implemented cost-saving measures.