• Develop and grow the relocation service gain more market share by improving services and ensuring they are met. • Training personnel and helping team members develop their skills.• Conduct surveys for export and import for relocation services, project or supply shipments• Source freight charges and reliable destination agents to work with in providing full Door to Door services.• Estimate all relevant cost involved and prepare quotes ensuring that the clients are well informed with the services rendered in the quotation and works that will be carried out. • Supervise the team ensuring the schedule for packing and delivery are in order and also we are equipped with the materials and tools to render the services. • Dealing with overseas agents and working odd hours ensuring the destination services are up to client’s expectation. • Monitoring and placing orders for Packing material stock and inventorying tools, making sure we are up to date and not short of any tools/materials. • Coordinating with the import and export departments on unpacking/packing of containers and ensuing cargos are properly labeled, stored and manifested• Oversee and control Container Freight Station Bond coming in and out of the warehouse and updating records on daily basis.• Receives and consolidates LCL shipments for export• De-consolidates container at destination and dispatches shipment for final delivery• Stuffs and de-stuffs containers (for both LCL and FCL cargo)• Stacks, sorts, tracks and tallies containers before and after shipping• Keeps goods safe till they are shipped or picked up• Ensuring that the manifest and out turn report are sent on timely manner to suppliers and customs, reports any damages, short landed or known to be surplus. • Authorized Customs Clerk and Customs department consultant

• Lead a team of 9 members overseeing the departments Function and keeping the department aligned to the company expectations, Develop, motivate and discipline members of the department• Actively seek out new sales opportunities Looked after existing cooperate and Non profitable organizations customers, attending to requests in relocations services import or export of expatriates and diplomats personal and household effects also working on getting more business by Attending inquiries and leads for household removals• Conduct surveys for export and import for relocation services, project or supply shipments• Source freight charges and reliable destination agents to work with in providing full Door to Door services.• Estimate all relevant cost involved and prepare quotes ensuring that the clients are well informed with the services rendered in the quotation and works that will be carried out. • Supervise the team ensuring the schedule for packing and delivery are in order and also we are equipped with the materials and tools to render the services. • Dealing with overseas agents and working odd hours ensuring the destination services are up to client’s expectation. • Monitoring and placing orders for stock and inventorying tools, making sure we are up to date and not short of any tools/materials.

● Creating and maintaining the team's weekly schedule and staying on it to ensure a smooth workday ● Maintains and provides training to new and current team members when needed.● Build relationships with clients and get to know their feedback. Assisting clients with applying import permits for factories and new projects with customs and relevant ministries and sectors, paving the way for future business opportunities● Being updated on national budgets and updating importers and exporters also edifies clients on customs regulations, acts, and laws.● Oversee customs entry work, ensuring accurate and timely submission and follow-up action for import and export declarations. Provide cover for data entry when needed.● Support the operations team with the clearance of import and export shipments, avoiding delays, and solving problems quickly to deliver service beyond client’s expectations.● Supervise the export and import shipment loading and monitor the shipments until they are delivered to the customer's destination.● Negotiate prices with third-party vendors for destination services.● Review of receipts shipping and vendors charges and approve for payment

• Gather relevant shipping documents required for customs clearance input shipping Data into the shipping system and into the customs systems to calculate the duty and taxes.• Request and compile necessary import documentation, such as bill of ladings, customs invoices, certificates of origin, and cargo-control documents.• Confer with officials in various authorities to facilitate clearance of goods through customs and quarantine• Advise and organize delivery of shipments with the best transportation options and cost effective.• Collect terminal charges from port authorities and relevant authorities for payment and invoicing • Ensuring the shipment is cleared and delivered in a timely manner• Filing of shipment documents and relevant charges in the shipping software and make hard copy files.