• Preparing leasing agreements for new residents, ensuring compliance with company policies andlegal regulations, and facilitating a seamless transition by clarifying terms, verifying accuracy, andoverseeing the signing process.• Secured 190 leases, generating over $2.8 million in revenue, driving significant company profit.• Conducted outreach to potential leads to facilitate completing applications and leasingagreements, ensuring timely follow-up and addressing any questions or concerns to streamlinethe leasing process.• Guided residents and leads through troubleshooting issues within their online accounts,achieving a 95% resolution rate. Provided clear, step-by-step instructions and ensured timelyfollow-ups to enhance user satisfaction and account functionality.• Develop and refine promotional content for Northside Apartments, enhance work processes, andutilize computer applications and online platforms to manage and create social media content,effectively increasing viewer engagement and driving business growth.