Johnathan Ong Email & Phone Number

Singapore

Singapore

Singapore

Data Solution - Visualization and Reporting • Manage business stakeholders, provide regular updates on initiatives and operations status.• Review business requirement, provide impact analysis, and propose visualisation solution, with timeline and costing.• Design, develop, and implement visualisation projects using Tableau.• Provide technical support for Tableau visualisations in production (published in Tableau Server), investigate and resolve issues/incidents related to… Show more Data Solution - Visualization and Reporting • Manage business stakeholders, provide regular updates on initiatives and operations status.• Review business requirement, provide impact analysis, and propose visualisation solution, with timeline and costing.• Design, develop, and implement visualisation projects using Tableau.• Provide technical support for Tableau visualisations in production (published in Tableau Server), investigate and resolve issues/incidents related to the data and dashboards, endorse to relevant teams (if needed); and fulfill relevant service request. Show less

Singapore

Business Operations, Project Management Office, IT Strategy & Planning• Formulated the IT strategy to showcase what Group IT will deliver to business in upcoming fiscal year.• Provided research, coordination, information analysis and creative design support in presenting the IT strategy to the Business’ Leaders and Top Management.• Automated the process flow of collating business initiatives using SharePoint and Nintex.• Managed department operational functions (top… Show more Business Operations, Project Management Office, IT Strategy & Planning• Formulated the IT strategy to showcase what Group IT will deliver to business in upcoming fiscal year.• Provided research, coordination, information analysis and creative design support in presenting the IT strategy to the Business’ Leaders and Top Management.• Automated the process flow of collating business initiatives using SharePoint and Nintex.• Managed department operational functions (top management reports, department head’s KPI updates, details of incidents and escalated cases, etc.) and ensured that department leaders informed with relevant information, and/or resolution of operational issues. • Managed and tracked annual budget (CAPEX and OPEX) for business initiatives, reconciled financials (actual versus forecast), investigated, and escalated any exceptions. Automated the CAPEX reconciling process and weekly financial reports to Project Managers using UiPath and provided a monthly report with analysis to department leaders.• Tracked project delivery performances based on timeline and cost; and rolled out a performance tracking and reporting with executive level/strategic dashboards. Show less

Singapore

Role: Assistant Business Office ManagerDuration: Jun 2013 – Apr 2015 (Kelly Services Pte. Ltd) Jun 2011 – May 2013 (A-IT Software Services Pte. Ltd) Project Background:ASPAC Technology team is responsible for development and maintenance of CITI Investor and Custody applications in ASPAC Region.Responsibilities:• Managed programs, projects, and financials via the project tracking tool (PTS). Tracked the project delivery adherence to timeline and… Show more Role: Assistant Business Office ManagerDuration: Jun 2013 – Apr 2015 (Kelly Services Pte. Ltd) Jun 2011 – May 2013 (A-IT Software Services Pte. Ltd) Project Background:ASPAC Technology team is responsible for development and maintenance of CITI Investor and Custody applications in ASPAC Region.Responsibilities:• Managed programs, projects, and financials via the project tracking tool (PTS). Tracked the project delivery adherence to timeline and budget, investigated and reported slippage or exceptions.• Ensured that projects were aligned to the governance structure for project approval and using the global PMO standards and processes.• Consolidated and reviewed project documentations; ensured completion and adherence to standards before program/project completion.• Point person for audit-related queries regarding project documentations. Ensured satisfactory results on Audits. Ensured that any identified risk, or control and compliance items were addressed within the agreed timeline.• Prepared weekly and monthly reports of projects and key business initiatives updates for senior and global management teams.• Reconciled and reviewed projects’ financials (actual vs forecast); investigated and reported exceptions. Managed monthly financial accruals and invoices’ settlement. • Managed team headcounts and validated contracts (SOW) of Contractors and Software licenses. Show less

Philippines

Role: System/Regression Tester / Process Implementation Project Background:High Net Worth is a card issuer company based in Europe. It support users starting from application until maintenance of the issued cards.Responsibilities:• Reviewed the QA team setup and processes, and proposed changes for the offshore QA team. • Planned test strategy and approach for the assigned web applications. Created test plans, test cases and scripts, performed system and regression… Show more Role: System/Regression Tester / Process Implementation Project Background:High Net Worth is a card issuer company based in Europe. It support users starting from application until maintenance of the issued cards.Responsibilities:• Reviewed the QA team setup and processes, and proposed changes for the offshore QA team. • Planned test strategy and approach for the assigned web applications. Created test plans, test cases and scripts, performed system and regression testing, validated test results and logged any defect into the defect tracking tool. Show less

Philippines

Software Quality TestingProject Background:Procurement e-Services (PeS) / Supplier Management Utility (SMU) is a web-based solution for paperless procurement. It supports the presentation and management of generated purchase orders and manage various supplier requests. Responsibilities:• Planned test strategy and approach for the assigned Procurement application. Created test plans, test cases and scripts, performed system and regression testing for Change Requests… Show more Software Quality TestingProject Background:Procurement e-Services (PeS) / Supplier Management Utility (SMU) is a web-based solution for paperless procurement. It supports the presentation and management of generated purchase orders and manage various supplier requests. Responsibilities:• Planned test strategy and approach for the assigned Procurement application. Created test plans, test cases and scripts, performed system and regression testing for Change Requests, Problem tickets and Special Testing for Person with disabilities (compatible with assistive technology). Validated the test results, and ensured all defects were logged into the defect management tool.• Analysed test outputs for optimisation and improvements. Show less

Philippines

Project: Windchimes (a Telco Company)Role: Offshore Lead / Regression Tester (Manual and Automation)Duration: July 2009 – December 2009Responsibilities:1. Supervise the offshore regression testing team.2. Communicate all offshore testing related items to onshore counterparts.3. Perform Manual and Automated Regression Testing.4. Validate Regression Test Results5. Identifies and Report Defects/Issues encountered.6. Convert the Regression test scripts into… Show more Project: Windchimes (a Telco Company)Role: Offshore Lead / Regression Tester (Manual and Automation)Duration: July 2009 – December 2009Responsibilities:1. Supervise the offshore regression testing team.2. Communicate all offshore testing related items to onshore counterparts.3. Perform Manual and Automated Regression Testing.4. Validate Regression Test Results5. Identifies and Report Defects/Issues encountered.6. Convert the Regression test scripts into automated scripts using QTP.7. Accomplish Team’s Weekly and Monthly Status Reports.Project: Windchimes (a Telco Company)Role: System Tester / Regression TesterDuration: August 2007 – July 2009​Responsibilities:1. Attend Peer Reviews of the Project Related Documents (e.g. Change Request, Business Requirements, Technical Specifications, Unit Test Plans, etc.).2. Prepare System/Regression Test Plans.3. Perform System/Regression Testing.4. Validate System/Regression Test Results.5. Identifies and reports defects.6. Ensure quality of all delivered work products.7. Deliver the assigned task within the assigned budget and schedule.8. Timely raise issues when encountered.9. Continually build knowledge (e.g. different MW applications, technologies used by MW applications, processes, standards, etc.) at the same time share knowledge with the team.Project: Affirmative InsuranceRole: System Tester / UAT SupportDuration: October 2006 – June 2007Responsibilities:1. Primarily involved in Product Testing of .NET and Legacy Systems' applications.2. Responsible for creating test documents (e.g. Test Plan, Test Approach, TCERS, Test Scripts, Test Cycle, Sign Off document)3. Execute Product Tests4. Test Reporting5. Defect management using MQC6. Sending Product Testing Completion Notice/Sign Off.7. Responsible for creating test documents for User Acceptance Testing (UAT)8. Provide support during User Acceptance Testing. Show less