Providing large rolls of fabric to be cut and prepared to then be processed for the upholstery lines

Ensuring targets set by my line manager were being achieved and that they were consistently monitored and effectively maximised.

Driving sales through my team I set out on achieving results and KPI results. My responsibilities involved training staff to deliver great customer service and through them achieving targets set out by the business. To ensure mystery shopper results gave a true reflection on the every day service my team delivered.