Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Johnathan Richards is listed as Engagement Manager (CCaaS) at Sprinklr, a with 2329 employees, based in Greater Reading Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Johnathan Richards.
Johnathan Richards previously worked as Global Solutions Engineer at Telefónica Global Solutions and Solution Architect (CCaaS) at Kcom. Johnathan Richards holds Bachelor Of Engineering (Beng), Computer Sytems Engineering from The University Of Kent.
This section adds company-level context without repeating Johnathan Richards's masked contact details.
Review company-level records connected to Johnathan Richards before choosing the right outreach path.
As a Global Solutions Engineer at Telefónica Global Solutions, I have over nine years of experience in delivering digital transformation for multinational companies across the globe. I leverage my expertise in Unified Communications, Contact Centers, SD-WAN, IoT, Security, and Cloud technologies to provide end-to-end solutions that enhance customer experience and achieve strategic business outcomes.I have a proven track record of understanding customer requirements, translating them into propositions and commercials, and deploying services that meet their needs and expectations. I have successfully implemented the Kcom Cloud Contact Centre based on Cisco HCS-CC, the first of its kind in the UK, and worked actively with the Cisco CCBU in developing the platform. I have also built and led cross-functional teams, collaborated with stakeholders, and communicated effectively with diverse audiences. I am passionate about solving complex problems, driving improvements, being a customer advocate and staying ahead of the curve in the fast-changing digital landscape.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
London, England, United Kingdom
Scoping and defining CCaaS transformation projects across the globe for large enterprises as part of Sprinklr's Services Presales team. Working cross-functionally across implementation and solution teams to delivery accurate project scope, cost and timelines and build the final SoW. Providing customers the confidence on the approach, scale and best practices, covering all Sprinkr CCaaS products such as Bots, AI, AQM, CCI and more.
London, United Kingdom
Digital transformation for multinational companies across the globe deploying services such as Unified Communications/Contact Centers, SD-WAN, IoT, Security, Cloud technologies covering the consulting, qualification, proposition and commercials disciplines.
Reading, United Kingdom
Pre-sales Solution Architect providing Technical design Authority and Technical Pre-sales support.I was the first HCS-CC TDA for Kcom working actively with the Cisco CCBU in developing the Kcom Cloud Contact Centre based on Cisco HCS-CC. I built all the pre-sales collateral, cost model, on-boarding instructions and configured designed and implemented the platform based on ITIL principals and conforming to Government Security frameworks (IL2, IL3)
Pre-sales consultant focusing on designing Cisco Enterprise contact centres to Kcom and JAMIP customers ranging from the public sector, Retail and finance sectors
Other employees you can reach at sprinklr.com. View company contacts for 2329 employees →
Angad Singh
Colleague at SprinklrSanganer, Rajasthan, India
View →
JP
Jayanth Patury
Colleague at SprinklrGurugram, Haryana, India
View →
AD
Abhi Dude
Colleague at SprinklrHyderabad, Telangana, India
View →
PV
Priyanshu Vishnoi
Colleague at SprinklrNoida, Uttar Pradesh, India
View →
PK
Pradeep Kumar V B
Colleague at SprinklrIndia
View →
AB
Abhijit Bhushan
Colleague at SprinklrBengaluru, Karnataka, India
View →
NN
Nimisha Nagarkoti
Colleague at SprinklrBengaluru, Karnataka, India
View →
AP
Akshat Pareek
Colleague at SprinklrBengaluru, Karnataka, India
View →
TR
Tejas R
Colleague at SprinklrBengaluru, Karnataka, India
View →
VA
Vijay Agrawal
Colleague at SprinklrPune, Maharashtra, India
View →
Computer Systems Engineering
Quick answers generated from the profile data available on this page.
Johnathan Richards works for Sprinklr.
Johnathan Richards is listed as Engagement Manager (CCaaS) at Sprinklr.
Johnathan Richards is based in Greater Reading Area, United Kingdom while working with Sprinklr.
Johnathan Richards has worked for Sprinklr, Telefónica Global Solutions, Kcom, Affiniti, and Jam Ip.
Johnathan Richards's colleagues at Sprinklr include Angad Singh, Jayanth Patury, Abhi Dude, Priyanshu Vishnoi, and Pradeep Kumar V B.
You can use AeroLeads to view verified contact signals for Johnathan Richards at Sprinklr, including work email, phone, and LinkedIn data when available.
Johnathan Richards holds Bachelor Of Engineering (Beng), Computer Sytems Engineering from The University Of Kent.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Johnathan Richards you were looking for.
