• Cultivated and sustained partnerships with exhibitors and independent filmmakers, employing strategic planning and asset management to execute targeted theatrical releases in select markets, resulting in strengthened client relations and increased market penetration.• Skillfully negotiated film license agreements for non-theatrical screening events, leveraging expertise in independent film and client relations, ensuring favorable terms and broadening our non-theatrical exhibition footprint.• Assisted in the creation and marketing of a virtual cinema event platform amid the 2020 Pandemic, harnessing online advertising and customer success strategies, which catalyzed new revenue streams and enhanced film accessibility during theater closures.• Conducted product demonstrations for potential clients and filmmakers, utilizing HubSpot and client relations skills to effectively communicate platform benefits and drive engagement.• Directed customer support operations, integrating Hubspot for efficient service management and conflict resolution, adhering to company standards and achieving high customer satisfaction levels.• Achieved a series of promotions from Outreach Associate to Theater Relations Manager, and ultimately to Head of Media and Customer Specialist, demonstrating a trajectory of customer service excellence and an expanding scope of responsibilities in client and asset management.

Successfully directed and controlled organizational resources, achieving efficient project management for daily festival operations, utilizing strong leadership skills to ensure timely completion of milestones and deadlines.Led the recruitment and retention of a diverse volunteer staff, applying strategic supervision and training methods, which significantly contributed to the organization's mission and objectives.Effectively managed the planning and execution of production-related departments, including Venue Operations and Ticketing, by overseeing technical and special event teams, resulting in streamlined operations and enhanced event execution.Collaborated with the Festival Director and Press Manager to develop and implement a comprehensive marketing and public relations strategy, enhancing the festival's national and regional image through targeted branding, advertising, and outreach initiatives.

• Formulated and executed a successful strategy to qualify a ballot measure for the construction of SoFi Stadium, applying business development acumen and community outreach, resulting in city-wide approval and the launch of a significant sports complex.• Championed a campaign securing city council support for SoFi Stadium, through strategic community outreach and client relations, culminating in the official project endorsement by local authorities.• Orchestrated a series of workshops, meetings, and rallies in collaboration with community leaders, developers, and officials, employing event management expertise to foster community engagement and support for the SoFi Stadium project.

• Provided detailed reports to Studio Executives on the demographics and attendance of advanced screenings for major films in Phoenix, leveraging customer success insights to inform marketing strategies and improve audience targeting.• Managed national and local press at high-profile red carpet events, including “Divergent” and “A Haunted House 2”, ensuring seamless operations and positive talent relations, contributing to the successful execution and coverage of these events.