Johnathan Son Email & Phone Number

South Pasadena, California, United States

Providing comprehensive customer service for our members, maintaining detailed knowledge of our programs and systems to better serve them. Knowledge of many different processes in our sales and app databases to the point of finding multiple shortcuts to expedite processes. Ensuring the safety of our members by checking all ID upon entry.

North Hollywood, CA

• Primarily only cashier in store during tenure in fast paced environment
• Handled customer service in person as well as over phone and delivery apps on tablets
• Cross trained and frequently stepped into other stations to assist salad makers
• Handled all custodial and closing duties for front end of store, including but not limited to carrying in patio furniture, detail cleaning restroom and grill, polishing counters and handwashing sinks
• Demonstrated high accountability and effort, praised by management

Glendale, California, United States

• Contacted medical facilities, both hospitals and private practices, to obtain medical records for audit purposes
• Used FormBuilder to obtain and edit case files

North Hollywood, California, United States

• Cashier in fast-paced, busy store at registers and self checkout
• Ambassador for credit and debit cards
• Patched calls through to necessary departments and used Zebra devices to locate product information
• Stocked shelves via Zebra app to ensure product was placed appropriately
• Handled money and changing out registers responsibly

North Hollywood, California, United States

• Prepared and organized ingredients in preparation for the shift
• Sandwich maker in quick, counter service environment
• Janitorial duties - ensured location met health and safety standards
• Handling of finances in company safe
• Handled both in house and delivery app ordersAchievements: I frequently received tips for being both helpful and making good food

Los Angeles, California, United States

• Assisted customers with placing orders via phone and online, as well as dictating creative solutions to solve customer issues
• Provided customer service via multiple platforms: Shopify, Sling, Tidio, Ring Central, Aircall, Formbuilder
• Created and maintained customer accounts, and found and deactivated fraudulent accounts
• Called new customers to pitch products and make sales
• Maintained an in-depth knowledge of all products offered by the company
• Walked customers through functionality of our website verbally with specific detail and patience

Princeton, Kentucky, United States

• Stocked, sorted, and arranged products on shelves in organized and efficient manner
• Unloaded shipment trucks
• Assisted customers in locating correct products
• Assembled new features on the floor

Princeton, Kentucky, United States

• Performed house renovations requiring demanding physical labor
• Assisted in taking measurements, mixing/pouring concrete, and trench digging
• Built floors and walls