Johnathan Silva Finotti Email & Phone Number

London, England, Gb

London, Greater London, United Kingdom

Effectively handle customer communications and adeptly resolve various queries and concerns. Collaborate closely with Deezer's partners, ensuring seamless integration of services and prompt issue resolution. Stepped up to lead the English and Portuguese communities during the Managers' extended absence, acquiring valuable insights and experience over four months this year. Actively involved in the onboarding process for our international colleagues, promoting an inclusive and supportive work culture.

London, United Kingdom

I have dedicated myself to honing skills in SEO and PPC, gaining comprehensive exposure to various aspects of SEO, including content and technical optimization. Additionally, I have completed specialized training in paid search and paid social. Throughout this period, I have actively contributed to client projects, particularly in conducting thorough keyword research, supporting Spanish and Portuguese research initiatives, and assisting the Paid Media team in executing international campaigns. Notable clients I have collaborated with include Great Wolf Lodge, Boehringer Ingelheim, Johnson & Johnson, Pfizer, Pronovias, Danone, and PUBG within the gaming industry.Qualifications: • Google Ads Fundamentals and Digital Sales. • Google Analytics Individual Qualification• Facebook Blueprint Certifications

London, Greater London, United Kingdom

Responsible for day-to-day operational duties for a multi-million dollar business. Maintain the company's visual presentation standards and execute floor set changes. Provide excellence in customer service; respond to questions, complaints, and concerns. Provide leadership to bring the store to consistently surpass sales goals.

London, Reino Unido

Whilst working at the European Flagship Store, I organised the stockrooms as well as deliverer excellent customer service on the shop floor and as a cashier. I was consistently trusted to replenish products, attention to detail, delegate tasks and ensure the many successful launches of the new collections. I was given extra responsibilities such as being part of the group to be able to offer embroidery services. Due to my outstanding performance, after three months I was swiftly promoted to Senior Sales Associate. From there I was charged with directly leading and coordinate my team to meet targets and goals set up by the management.

Goiânia Area, Brazil

This role required me to source used cars, ensuring quality and saleability and then selling the cars to customers. Having sold the vehicles, I was also responsible for all required administration to complete the sale.

Barcelona Y Alrededores, España

I worked in multiple departments in the European Flagship store, with varied customer service functions from cashier, to profiler. I also assisted in setting up the store before opening.

Goiânia Y Alrededores, Brasil

Responsible for selling various products, billing, sales, B2B, marketing strategy, contact with suppliers and the recruitment of staff.

London, Reino Unido

Planning the work schedules and locations of all personnel, supervising the execution of the cleaning services, contact with suppliers and development of the corporate image.

London, Reino Unido

In different hotel events, principal in the Radisson Hotel, where my responsibilities included preparation of themed environments according to requirements and serving guests.Trabajaba principalmente en el Hotel Radisson en el centro de Londres, donde servia cenas en grandes eventos, también montaba los escenarios, diferentes números de mesas de acuerdo con el tamaño del evento.

Bilbao Y Alrededores, España

In the Computing and Mobile Telephony Section attending to the public and custom advice in the sale of electronic devices.

Bilbao Y Alrededores, España

Pamplona Y Alrededores, España

Pamplona Y Alrededores, España

English Level C1, General English

Education record

Activities and Societies: Pamplona - Spain