Johnathan Allen

Johnathan Allen Email and Phone Number

Prime Payroll Services Account Manager | Payroll Processing, Client Relationships, Payroll Management @ Veritas Prime
Johnathan Allen's Location
Ocoee, Florida, United States, United States
Johnathan Allen's Contact Details

Johnathan Allen personal email

n/a
About Johnathan Allen

At Veritas Prime, our team's dedication to service excellence is paramount. Overseeing day-to-day client interactions, we ensure that each payroll process is a testament to our commitment to quality and efficiency. Our approach leverages SAP SuccessFactors for optimal system performance, ensuring that transitions are not only seamless but also elevate the client experience.Harnessing my analytical skills, I direct our focus toward strategic communication and tailored client solutions, empowering us to maintain the highest standards in payroll management. It's this drive for innovation and excellence that fosters deep client satisfaction and loyalty, positioning us as trusted advisors in the payroll services domain.

Johnathan Allen's Current Company Details
Veritas Prime

Veritas Prime

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Prime Payroll Services Account Manager | Payroll Processing, Client Relationships, Payroll Management
Johnathan Allen Work Experience Details
  • Veritas Prime
    Senior Prime Payroll Services Account Manager
    Veritas Prime Dec 2024 - Present
    Orlando, Florida, Us
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  • Veritas Prime
    Prime Payroll Services Account Manager
    Veritas Prime Jul 2023 - Dec 2024
    Orlando, Florida, Us
    Act as the primary lead, responsible for the day-to-day client interaction within assigned client accounts (annualized portfolio of $2 million), while overseeing quality control measures.• Coach and mentor payroll processing analysts & provide information, guidance, and direction on client-specific processes & procedures, ensuring streamlined day to day payroll processing.• Manage new client onboarding / operational readiness, engaging subject matter experts as appropriate to execute activities. Management includes implementation processes [banking setups, system configuration utilizing SAP SuccessFactors, new hire reporting].• Develop and maintain standard operating procedures.• Serve as an internal advocate for client processes and requirements, coordinating with multiple internal groups to identify and meet client needs.• Initiate, lead and/or actively participate in special projects that meet the needs of customers, enhance efficiencies, and streamline department processes and procedures.• Resolve escalations by working with internal operations and external providers in obtaining and understanding root cause analysis and corrective action for complex or non-routine situations.
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  • Adp
    Senior Payroll Account Manager
    Adp Sep 2022 - Jun 2023
    Roseland, New Jersey, Us
    Acted as the primary point of contact for a portfolio of +$2.5 million in large, small, and multi-state payrolls, providing strategic guidance and overseeing client relationships.• Analyzed client performance metrics to optimize utilization and ensure compliance with federal, state, and wage labor laws, employee benefits and payroll taxes.• Collaborated cross-functionally with internal stakeholders, to deliver on project deadlines, resulting in elevated client satisfaction and loyalty.• Proactively identified opportunities to expand business and drive growth, based on comprehensive evaluation of client’s critical business issues and offering additional products/services.• Acted as a client partner, assisting with payroll processing and tax filing inquiries, including amendments.• Delivered top-tier support to clients across the nation on complex Federal and State wage labor laws, employee benefits, and payroll tax matters.• Delivered direct user and software functional assistance, leveraging technical expertise to provide comprehensive solutions to complex issues.• Served as Subject Matter Expert on various technical issues, providing timely updates to managers and senior leaders.
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  • Adp
    Payroll Account Manager Iii
    Adp Jun 2021 - Sep 2022
    Roseland, New Jersey, Us
    Acted as the primary point of contact for a portfolio of +$2.5 million (40 clients on average)in large, small, and multi-state payrolls, providing strategic guidance and overseeing client relationships.•Analyzed client performance metrics to optimize utilization and ensure compliance with federal, state, and wage labor laws, employee benefits and payroll taxes.•Collaborated cross-functionally with internal stakeholders, to deliver on project deadlines, resulting in elevated client satisfaction and loyalty.•Proactively identified opportunities to expand business and drive growth, based on comprehensive evaluation of client’s critical business issues and offering additional products/services.•Mentored and trained new hires, leveraging strong leadership skills to foster a culture of continuous learning and development.
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  • Viventium
    Client Service Representative
    Viventium Mar 2021 - Jun 2021
    Berkeley Heights, New Jersey, Us
    Supported the management of diverse internal and external projects with strong attention to detail.Proactively identified and resolved data and program-related issues, demonstrating exceptional troubleshooting abilities.Fostered effective communication with clients through phone and email, skillfully assessing their unique needs and specifications.Set up and managed online reports, web uploads, and quarterly reports, ensuring operational efficiency and streamlined processes.
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  • Adp
    Payroll Account Manager Ii
    Adp Mar 2019 - Mar 2021
    Roseland, New Jersey, Us
    Act as the primary point of contact for a portfolio of +$2.5 million in large, small, and multi-state payrolls, providing strategic guidance and overseeing client relationships.•Analyze client performance metrics to optimize utilization and ensure compliance with federal, state, and wage labor laws, employee benefits and payroll taxes.•Collaborate cross-functionally with internal stakeholders, to deliver on project deadlines, resulting in elevated client satisfaction and loyalty.•Proactively identify opportunities to expand business and drive growth, based on comprehensive evaluation of client’s critical business issues and offering additional products/services.•Mentor and train new hires, leveraging strong leadership skills to foster a culture of continuous learning and development.
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  • Adp
    Client Support Specialist
    Adp Jan 2018 - Mar 2019
    Roseland, New Jersey, Us
    Delivered top-tier support to clients across the nation on complex Federal and State wage labor laws, employee benefits, and payroll tax matters, resulting in high client satisfaction (9.6 avg tNPS).•Provided prompt and effective resolution of critical cases for key accounts ensuring minimal disruption to their operations.•Delivered direct user and software functional assistance, leveraging technical expertise to provide comprehensive solutions to complex issues.
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  • University Of Central Florida - Housing And Residence Life
    Marketing Assistant
    University Of Central Florida - Housing And Residence Life Sep 2017 - Jan 2018
    Helped lead a team of 12-15 in the execution of comprehensive marketing plans and events for a $40 million department.•Assisted in executing the coordination of departmental marketing efforts, including websites, print materials, direct mail campaigns, photo and video shoots and electronic communications.•Organized departmental participation in university-wide events (planning, preparation, coordination, and staffing large- and small-scale events).
  • University Of Central Florida - Housing And Residence Life
    Program Assistant
    University Of Central Florida - Housing And Residence Life May 2017 - Sep 2017
    Coordinated with organizations and programs on campus to house 7000 students. Responsible for organizing and coordinating housing tours for families and organizations interested in UCF housing. Attended UCF events as required to help promote market and represent UCF Housing and Residence Life. Responded to phone, walk-in and email inquiries related to UCF's Housing procedures and policies.
  • University Of Central Florida
    Program Assistant
    University Of Central Florida Mar 2015 - Aug 2017
    Orlando, Fl, Us
    Attended events as required to help promote and market UCF. Data inputting for information requests and retrieve admissions status data. Responded to phone, walk-in and email inquiries related to UCF's admissions procedures and policies. Assisted with mailings and other admissions projects as needed.
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  • The College Board
    Marketing Trainee, Access To Opportunity
    The College Board May 2016 - Aug 2016
    New York, Ny, Us
    Provided leadership in conducting research efforts utilizing the Build, Buy, or Partner framework strategy to assess the viability of strategic partnerships or acquisitions. Assisted in formulating the concept and conducting market analysis for a targeted student campaign. Developed a comprehensive process analysis to identify potential areas for process improvement, with a focus on cost-effectiveness and enhancing departmental knowledge. Contributed to the content creation of a specialized toolkit aimed at engaging students and their families in the college planning process.
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  • The College Board
    Marketing Trainee, Membership & Operations
    The College Board May 2015 - Aug 2015
    New York, Ny, Us
    Played a pivotal role in initiatives to recruit and retain members, resulting in revenue generation of over $1 million and successfully recruiting 3 new members. Demonstrated adeptness in managing the institutional membership email, promptly and accurately responding to inquiries. Actively participated in critical activities associated with the preparation and onsite management of the prestigious College Board's AP Annual Conference. Meticulously handled the reception, acknowledgement, and processing of institutional membership applications, ensuring smooth operations. Took ownership of managing and updating the content of the membership webpage, catering to a wide membership base of over 6,000 member institutions and more than 17,000 members.
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  • Roadtrip Nation
    Cast Member
    Roadtrip Nation Jul 2014 - Aug 2014
    Costa Mesa, Ca, Us
    Participated in the making of a documentary film supported by the College Board and Roadtrip Nation, LLC, with other first generation college students, where we interviewed influential leaders, including Arne Duncan, Howard Schultz, Randall Stephenson and John Legend.
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  • Polk State Corporate College
    Project Event Coordinator
    Polk State Corporate College Aug 2013 - Dec 2013
    Bartow, Fl, Us
    Responsible for setting up, contacting vendors and running college-based club events. Analyzed financial data to generate budget reports via excel. Coordinated all group meetings including gathering schedules, data requests, assignments, and tasks. Maintained account of $5000 for college based organization and led a team of 12-15 students. Updated social media and handled other duties as required.
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Johnathan Allen Skills

Public Speaking Leadership Event Planning Social Media Microsoft Office Teamwork Microsoft Word Customer Service Social Networking Marketing Microsoft Excel Project Management Powerpoint Project Coordination Social Media Marketing Communication Payroll Customer Support Research Nonprofits Higher Education Account Management Payroll Taxes Data Entry Adp Payroll Time Management Web Content Creation People Skills Student Affairs Administrative Assistants Telephone Skills Written And Verbal Communication Abilities Fundraising Organizational Effectiveness Clerical Skills Numeric Filing Front Office Back Office Cpr Certified Phone Etiquette Filing Clerical Work Cashiering Copying Community Outreach Public Relations Leadership Development Facebook Editing Digital Marketing

Johnathan Allen Education Details

  • University Of Central Florida
    University Of Central Florida
    Marketing
  • University Of Central Florida
    University Of Central Florida
    Marketing

Frequently Asked Questions about Johnathan Allen

What company does Johnathan Allen work for?

Johnathan Allen works for Veritas Prime

What is Johnathan Allen's role at the current company?

Johnathan Allen's current role is Prime Payroll Services Account Manager | Payroll Processing, Client Relationships, Payroll Management.

What is Johnathan Allen's email address?

Johnathan Allen's email address is jo****@****adp.com

What schools did Johnathan Allen attend?

Johnathan Allen attended University Of Central Florida, University Of Central Florida.

What are some of Johnathan Allen's interests?

Johnathan Allen has interest in Writing, Social Media, Public Speaking, New Technologies, Sports, Business, Health, Children, Environment, Education.

What skills is Johnathan Allen known for?

Johnathan Allen has skills like Public Speaking, Leadership, Event Planning, Social Media, Microsoft Office, Teamwork, Microsoft Word, Customer Service, Social Networking, Marketing, Microsoft Excel, Project Management.

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