Johnathan Mcallister Email & Phone Number

Building Automations and software to aide in the management of different workflows throughout the company and our clients.

Worked directly with clients to ensure network and systems performed as expected, troubleshooting issues as they arose and responding to emergencies. Planning Summer Projects for Private schools and their technical needs.

Managed our warranty operations and successfully automated several logistical pitfalls. Improved workflow, and generated KPIs for tracking performance.

Kissimmee, Florida, United States

Performing diagnostics and repair on computers as a service for the county school district.

Guiding my peers through complicated processes, Troubleshooting technical issues, researching and retrieving relevant archival data, proficient use in Teams, Sabre, and Excel. Tracking problems and developing training materials

Receiving calls and chats assisting customers with their travel plans and vacation details.

Designed a brand to market my skills as a handy professional, Growing a business while meeting client's demands and operating at a skill level beyond the expectation of our customers.

Winter Haven, Florida, United States

Used Carpentry skills and practical knowledge to build, modify, and install cabinetry in both residential and commercial environments.

Virtual - Florida

Resolve customer complaints via phone or email. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges. Guide customers through troubleshooting steps and website features to escalate systemic issues.

Orlando, Florida Area

I am a top performer with a high level of customer service ability. i must focus on the quality of service that is provide my my peers and trainees. i am expected to maintain a rotation and floor plan to efficiently seat guests in a timely manner. i perform as a liaison for the front of house and back of house especially when coordinating large delivery or pick-up orders. Often i will greet patrons and provide an over the top experience to satisfy the guests.

Orlando, Florida Area

A sales representative for Luxottica and Safilo products as well as a few local brands. I assist patients in choosing the right eyeglasses and add-ons for them and their budget. I perform preliminary testing to prepare the patient for their optical exam. I perform Data entry for billing insurances and managing patient records.and i am also contracted by the business owner to build, design and publish advertising such as newsletter ads and website templates.