Johnathan Ortiz Email & Phone Number

United States

United States

-Performed customer and industry analysis to uncover areas of deficiencies and develop company regulations to enhance satisfaction and overall quality of the company-Oversaw and lead team through a developing company and created an enjoyable work environment-Aided in delegating workloads to employees and aligning their characteristics to the tasks-Assisted in recruiting, hiring, and staff training-Developed systems and process for the company in order to have a consistent workflow-Managed multiple properties under construction to successful completion-Coordinated multiple and complex real estate transactions

Malvern, Pennsylvania, Us

-Monitored security events through SIEM Tools to determine cyber threats-Detected malware through Trellix EPO and remediated malware to ensure cyber integrity-Created cybersecurity playbook on threat hunting using FortiSIEM-Investigated, responded and remediated security incidents, using ServiceNow, pertaining to phishing emails, malicious link clicks and malware-Used Trellix Sandbox VM to determine the malice of different files, emails and URLs-Researched and developed remediation for zero day vulnerabilities such as BLUFFS attacks-Developed rules in Nexpose to help with asset categorization and asset reports-Tracked vulnerability scores in Nexpose and helped and tasked teams with remediating vulnerabilities to increase organizational security-Utilized Microsoft defender to block senders of phishing emails, block malicious URLs, and track vulnerability KPI’s

Philadelphia, Pa, Us

-Improved the UX and back-end of our applications by developing features that enabled a better experience for internal employee use, resulting in a increase in efficiency-Analyzed cybersecurity threats to the organization by participating in security analysis and developing security scanning software, resulting in the identification of critical vulnerabilities-Participated in the development of internal cybersecurity scanning tools, similar to SIEM tools, for internal/external threats and created custom dashboards to track threats, resulting in a 15% reduction in cybersecurity incidents-Improved the security of the organization by creating and developing applications such as Vault, Security Monkey and POD, resulting in a of reduction security incidents-Fixed bugs in our applications that could hinder customer experience, resulting in a 10% reduction in user complaints-Configured and developed AWS LAMBDA functions for our applications, resulting in a improvement in performance-Promoted best cybersecurity practices by creating documentation on our internal security tools, resulting in a increase in employee compliance-Provided 24x7 support for security threats and supported security tools, resulting in a 99% uptime for applications-Increased efficiency by creating custom automation applications to complete work that was easily completed by employees, resulting in a reduction in manual labor -Developed features for HashiCorp Vault for secrets management for internal systems, resulting in a improvement in security-Assisted in tracking and evaluating security metrics by creating visual dashboards in Elasticsearch Kibana-Ensured the efficiency, stability, and timeline of multiple projects by working with Executive stakeholders, resulting in the successful completion of multiple, on time and within budget, projects

Philadelphia, Pa, Us

-Fixed technical issues by collaborating with employees, resulting in a reduction in system downtime-Installed Linux and Windows 10 operating systems on company computers, resulting in a decrease of employee downtime-Increased work/life productivity by ordering new equipment, including phones and laptops, resulting in a increase in employee satisfaction-Provided support to employees who had hardware and software issues-Installed and configured company printers throughout the facility for easy access for employee printer needs-Installed memory hard drives into computers, resulting in a increase in system performance

University Park, Pa, Us

B.S in Information Sciences and Technology - Minor in Security Risk Analysis: Cybersecurity

Philadelphia, Pa, Us

- Helped update new operating systems, Windows 8, to all Saul Ewing work sites and also imaging all computers to company standards- Worked at the help desk to provide technical support and fix employee’s technical issues, which helped over four different Saul Ewing work sites, continue to work immediately.- Helped with the opening of the Pittsburgh office by imaging company computers for the direct use of company material- Ordered new company equipment which created easier access for employee to use company systems

Bachelor’S Degree, Information Sciences And Technology/Security Risk Analysis

High School