Johnathon Benoit Email & Phone Number

Burlington, Ia, Us

South Burlington, Vermont, United States

Working on batteries with a focus on process improvement, quality control, and documentation

Burlington, Vermont Area

- Evaluate new products and create tests and instructions for those products- Work in all areas of production including assembly, testing, and packaging- Provide customer support and troubleshooting- Troubleshoot and resolve production quality issues- Create and maintain dashboards and tools for the production team using SQL, Python, and Google Apps Script- Report on trends in test results and quality data and suggest process improvements based on those trends- Collect and report data on production cycle times and suggest improvements based on that data- Communicate with OEMs to request documents and files, and to resolve quality issues

Sayville, Ny

Achievements:Designed new inventory tracking system within existing Microsoft Access databaseUsed sales database reporting to identify internal theftOverhauled on site security camera system with new hardware and wiring to improve video qualityResponsibilities:Maintain customer relationships over the phone and via emailMaintain and improve computer systems and softwarePersonal assistant to the CEO

Bohemia, Ny

Achievements:Redesigned office resources to be more efficient; including call lists, order forms, product documentation, mailing lists, daily checklists, and moreReformed and refined staff filing habits to ensure proper storage of invoices and important documentsInstalled new computer hardware to expedite label printingPerformed repairs and upgrades to existing computers and networkIntroduced new ‘best practice’ data storage, backup, and security standardsResponsibilities:Be the voice of the company: make and answer phone calls, take customer ordersMaintain office computers and networkEducate and assist management with computer related tasksCommunicate orders to bakery staffPlace orders and ensure timely deliveryAssist walk in customers with any questions or ordersMaintain clean, professional appearance of officeFill in for other positions when necessary

Wainscott, Ny

Achievements:Given the responsibility to manage the bussing staff and prepare for large partiesResponsibilities:Manage bussing staffServe food and drinksInteract with high profile customers in a professional mannerFill in for other positions when necessaryTrain new staff

Sayville, Ny

Achievements:Maintained positive relationships with regular customersResponsibilities:Deliver food to customersServe bread and water to new customers in a timely mannerPrepare for large partiesClean tables and quickly prepare them for new customers

Maintained friendly relationships with many regular customersLearned to rapidly transition between positions including bread making,sandwich making, register, and food preparationResponsibilities:Prepare sandwiches to order as customer dictates Prepare sandwich ingredients including daily preparation of fresh vegetablesMaintain rigorous food safety and restaurant cleanliness standardsBe able to make sandwiches and run the cash register very quicklyKeep pace with customers, often serving more than 200 orders in a 90 minute period

Learned valuable time management skillsExperience in all forms of customer service (Orders at a table, over the phone, and at a to-go counter)Fully trained in all four positionsLearned food safety and sanitation standardsIntroduced to cash managementMemorized ingredients and presentation of a large menu, meals and desserts

Designed full 2010 catalog for print including: page layout, covers, item descriptions, and photo retouchingDesigned promotional material including full page advertisements for publicationSpent extensive time setting up and utilizing programs such as Adobe Photoshop and QuickBooksDesigned and maintained an in home wired / wireless network including a Windows Home ServerSelf directed work to meet deadlines

Fully trained in all three positions including completing optional trainingAssisted customers with purchasing a wide range of products including:Computers, both notebooks and desktopsNetworking devicesSoftwareComputer accessoriesOn-site diagnosis and repair of customers computersReceived and completed large orders for printExperience with wide format printingExperience using photo and PDF editing software for customersLaminated prints up to two feet wide

Became proficient in customer service, order taking, and register skills.

High School Diploma, Digital Arts

Certificates of Completion; Student of the Trimester June 2008 Created viral advertisements for school promotions Produced digital.

Education record

Completed AP classes including AP Calculus AP United States Government - AP Exam Passed AP United States History - AP Exam Passed AP.