Johnathon O'Grady Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

• Supervised a team of four employees, delegating tasks, providing guidance, and ensuring adherence to operational standards and customer service protocols. • Provided exceptional customer service by welcoming members and guests warmly, addressing their inquiries, and assisting with their needs, contributing to a positive and enjoyable experience at the country club. • Collaborated with management and clubhouse staff to organize and execute eight successful tournament days, overseeing logistics, coordinating schedules, and ensuring all participants had a seamless and enjoyable experience.

Chicago, Illinois, United States

• Provided instructional support to a 35 student class by leading labs, teaching networking topics and assessing students’ performances. • Distilled complex computer network topics to further students' understanding by holding bi-weekly, hour long office hours.• Responsible for assisting students with troubleshooting bugs and errors, furthering my ability to identify and fix them.

Bridgeview, Illinois, United States

• Responsible for ordering, receiving and programming 300+ digital displays for advertising purposes.• Communicated and coordinated with global clients to develop an installation schedule of displays. • Provided customer support to over 100 convenience stores to ensure a satisfactory service on behalf of my employer.

Bridgeview, Illinois, United States

• Managed a team of five employees to consistently meet daily quotas, ensuring orders were ready for shipping. • Streamlined shipping processes through personal inspection of 20+ pallets and coordination with logistics company on a daily basis. • Arranged daily shipments with 10 installation teams across the country in order to stay ahead of schedule and meet contractual obligations.