Johnathon Hall Email & Phone Number

Schenectady, Ny, Us

Albany, New York, United States

Manage front-end development on CDPHP.com, User Experience Design feedback and reporting, Google Analytics reporting, and a variety of other systems using Adobe CC, Figma, Maze, Sitecore and more while managing blog.cdphp.com, 1785health.com, and collaborating within cdphp.com to improve usability and SEO initiatives.• Perform usability studies and heuristic evaluations of existing and future products.• Collaborate with stakeholders and other team members to improve design decisions before, during, and after product releases.• Design and direct a team with writing initiatives towards blog.cdphp.com.• Work with business partners and ensure front-end development with CDPHP.com using Sitecore.• Ensure accessibility measures throughout the customer experience and journey.• Engage in design meetings and work to map User Journeys and Information Architecture.

Albany, New York, United States

In charge of researching, analyzing, building, and delivering action plans, decks, and deliverables along with training regimen for newly hired and current nursing, medical, and customer service faculty with an ever-evolving healthcare system using Salesforce, WalkMe, Camtasia, and Microsoft Suites and products.• Identify training needs in business units as required to meet corporate-wide initiatives.• Identify areas of improvement in the Salesforce environment and develop training initiatives to improve those areas.• Design training curriculum to maintain and improve performance and production.• Prototype and develop WalkMe user interface components.• Create video trainings and aids through the use of Camtasia.• Conducts instructor-led virtual and in-person classes in a variety of subject matter. • Designs and implements evaluations and procedures for measuring the effectiveness of course content and transfer of learning.• Collaborate with various teams and communicate training results and findings while making recommendations to the management teams for further improvement.• Measures and analyzes the efficiency of inter/intra-departmental processes and recommends/implements solutions.• Continually evaluates the training programs for enhancements to meet ongoing businessneeds.• Researches and remains current on adult education and training methods.• Assists with departmental functions such as operational support, quality support, performanceanalysis, customer survey analysis, and presentations.• Assumes a lead role and participates in project teams and task forces. Ongoing, activeinvolvement in corporate quality initiatives.

Columbia, South Carolina

In charge of website development, marketing, UX Research, UX Design, and community event organization while simultaneously being the 6th grade instructor and a full-time member of the administrative staff of the school handling discipline, full school data management, state and federal mandates and grants, and curriculum mapping/development.● Changed the school from a brick-and-mortar school to a virtual school in less than a 24-hour notice with a seamless transition during the COVID crisis here in South Carolina.● Completed various personas and user stories for research to direct and develop the current functioning website on ClearDotCharterSchool.org and further curriculum development.● Maintained all media platforms and analytics.● Designed all brochures, handouts, and marketing material.● Designed enrollment packets to coincide with state and federal regulations and parent ease through AGILE methodology.● Conducted local community events with a variety of stakeholders.● Attended multiple professional development meetings ranging from curriculum and marketing to general instruction and HR requirements alongside administration requirements for and with the Charter Institute at Erskine and the South Carolina Charter Alliance.

Columbia, South Carolina

In charge of creating curriculum and instructing students through lab experiments as well as teaching regular classes for 48 students per semester. ● Setup and maintained lab functionality.● Designed curriculum using lab tools and availability for students.● Monitored and assessed student work while generating quality feedback.● Assisted new instructors in set-up and coursework as well as language assistance for foreign language instructors.

Saitama, Japan

Responsible for monitoring classroom progress and English instruction as well as representing American culture and ethics amongst 3 schools, 1 of which was a top-tier middle school in Japan.● Built lesson plans following subject matter guidelines and foreign language skill levels.● Designed interactive and fun curriculum differentiated for all students.● Completed informational guidelines and focus on topics relating to student interests. ● Participated in training of students in various sports and athletics before and after school.● Assisted with local community festivals and events as in the city of Saitama.

Columbia, South Carolina Area

Lead and local reporter for hospitals across the U.S. with regards to electrocardiograph needs and wireless monitoring systems.● Gauge and read EKG patterns remotely as well as check patient health while maintaining HIPPA compliance.● Work with all national hospitals and EMS services in order to ensure patient health and safety.● Monitor and maintain patient heart rhythms with a complete log of all patient health and history for future physician visits as follow-ups.

Master'S Degree, Human Computer Interaction

Furthering my understanding of user-centered design and user experience to better prepare and utilize techniques that increase learning.

Master Of Arts - Ma, Secondary Education And Teaching

Bachelor Of Arts, Journalism And Mass Communications - Visual Communications

Specialist Certifications, Electrocardiograph Technology/Technician