John Atkins Email and Phone Number
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A collaborative executive, (Board Member, CEO, COO, CIO) with a strong track record of driving sales, solving problems, and delivering bottom-line results at middle-market and Fortune 500 companies: CT Gardens (dba Smithland), Neiman Marcus, C-A-L Ranch Stores, Mid-States Distributing Company, The Home Depot, Tractor Supply Company, Bass Pro Shops, and K-Mart. My retail career has progressed through roles in Store Operations, Merchandising, Information Technology, consulting, and the executive suite.In addition to strategically growing the business at Bass Pro, Tractor Supply, Mid-States, C-A-L Ranch Stores, and Smithland, I’ve been involved in, led, or stabilized ERP system implementations and optimizations at five different companies on five different solutions (JDA, Oracle, SAP, Epicor, MS Dynamics Nav). Since joining CT Gardens, LLC (Smithland) in 2020, we quickly stabilized and grew the business during a pandemic, remediated systems after two acquisitions, rebranded all locations, launched an e-commerce platform, opened two stores, and are in the process of building a strong internal company culture delivering five-star customer ratings and solid top-line growth!My particular expertise is solving complex business problems by bringing strategy, people, products, and processes together to achieve significant business growth opportunities and an improved customer experience. Selected Achievements:• Dramatic Growth: Quickly expanded sales by 65% and profit by 30%, while expanding markets by 38% as COO at C-A-L Ranch Stores through an omnichannel transformation strategy.• Corporate Transformation: Played a key leadership role as Director stabilizing Neiman Marcus’ NMG1 ERP transformation. As CEO, refocused Mid-States on its core mission; grew revenue +40% and member purchases +102%; generated tens of millions of dollars in new value through creative merchandising & marketing programs. • Outstanding Performance: Achieved record-breaking dividends for Mid-States within first year of leadership; major contributor as Buyer, DMM, and VP in Tractor Supply’s 375% in sales growth, or $1B in new sales. Delivered millions in net income through strategy, execution, creativity, and leadership.• Solution Delivery: Stabilized multiple failing ERP implementations; transformed Mid-States' business strategy & technology architecture; implemented & supported numerous solutions driving business value across the eCommerce, marketing, merchandising, supply chain, finance, and human resources business functions at multiple companies.
Smithland Pet & Garden Center
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- mySmithland.com
- Employees:
- 62
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Chief Executive Officer And Head CoachSmithland Pet & Garden CenterUnited States -
Member Board Of DirectorsIndiepet Jan 2023 - PresentUnited StatesIndiePet is the only organization that is tightly focused on strengthening the approximately 8,000 independent and neighborhood pet retail locations serving pets and pet parents in North America. -
Chief Executive Officer & Head CoachSmithland Pet & Garden Center Apr 2020 - PresentNorth Branford, Connecticut, United StatesCT Gardens, LLC dba Smithland Pet Center and Smithland Pet & Garden Center is a private-equity owned, Pet Specialty / Lawn & Garden retailer serving communities in Connecticut and Massachusetts. -
Principal Consultant & Ceo | Cio Advisor | Specialty Retail | Process ImprovementSupport-4-Retail, Llc Dec 2019 - Apr 2020United StatesSupport-4-Retail, LLC provides consultative, subject matter expertise and business transformation consulting to retailers, software providers, consumer products companies and private equity firms interested in, supporting or serving the Rural and Outdoor Lifestyle retail channel.Led a strategic business process improvement exploration project for Duluth Trading Company.
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Director, Service Delivery-Enterprise Applications | Information Technology | OperationsNeiman Marcus Dec 2017 - Nov 2019Irving, TxSelected to form and lead the company’s Enterprise System Applications Service Delivery function. This team of Neiman Marcus and Infosys associates provided the production support, and quality assurance for the company’s Enterprise Applications portfolio with 200+ COTS and custom business and integration applications across on premise, AWS Cloud and SAAS architectural solutions. (Oracle EBS, Oracle RMS, Manhattan WMS, MicroFocus Cobol, IBM Websphere, Informatica ETL, Snowflake EDW, SAP BI and Custom OMS, POS, Finance & Marketing Solutions).• Received NMG’s IT STAR award in Q2 FY’18. Achieved 82.9% reduction in P1/P2 events H2 FY’18.• Team achieved a 45% reduction in P1/P2 events during the 2018 Holiday season.• Successfully transitioned the QA function for this portfolio to an Infosys T.C.O.E. model in 2018.• Partnered with the IT Security team to implement new processes to improve compliance to PCI and IT General Controls.• Served key leadership role delivering 33% reduction in application-related Priority Incidents-FY’19.• FY’19 “NMG Best” Award nominee for cross-functional, execution and servant leadership.Leadership | Project Management | Program Management | IT Strategy | Business Process Improvement | Software Development Life Cycle | Retail | Merchandising Systems | Customer Order Management | ITIL | Problem Management | Supply Chain Systems | Point-of-Sale Systems | Accounting & Finance Systems | Merchandising Accounts Payable | Service Delivery | Quality Assurance | Manhattan Associates WMS | JDA Software PMM | Oracle EBS | Oracle Retail | Cornell Mayo POS | Marketing | Omnichannel | Integration | IBM Websphere | Test Engineering | Customer Loyalty Marketing | Credit | AWS Cloud | Cloud Computing | Application Integration | IT Service Management-ITSM | Information Systems | Compliance | IT General Controls | Information Security | SaaS |
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Director, Merchandising Systems | Information Technology | Development | Oracle Mom, RmsNeiman Marcus Jul 2016 - Dec 2017Irving, TexasAs Director, Merchandising Systems, I led a talented team of retail IT professional in the delivery of technology-enabled business solutions in support of America's foremost luxury retailer. My team of more than fifty on/off-shore team members provided build, run and support of more than twenty functional applications serving the Merchandising, Finance, Supply Chain, Customer Order Management and Operations business functions.• Joined the company six weeks prior to the company's implementation of a very challenging Oracle RMS ERP implementation.• Led the performance testing work stream and identified serious performance issues with a critical custom application. Partnered with the system integrator to remediate these issues prior to go-live.• Assumed leadership of the NMG-One project and third-party production support teams thirty days post go-live during "Hyper-Care".• Played key leadership role in the post-go-live planning, project management, and remediation efforts during the "hyper-care" and stabilization phases of this transformation project.Oracle Retail | Project Management | Program Management | IT Strategy | Business Process Improvement | Problem Management | Software Development Life Cycle | Retail | Merchandising Systems | Customer Order Management | Accounting & Finance Systems | Merchandising Accounts Payable | Information Systems | SaaS
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Principal Consultant | Owner | Ceo | Specialty Retail | Process ImprovementSupport-4-Retail, Llc Dec 2015 - Jul 201600000Support-4-Retail, LLC provides consultative, subject matter expertise and business transformation consulting to retailers, software providers, consumer products companies and private equity firms interested in, supporting or serving the Rural and Outdoor Lifestyle retail channel.Significant experience in the Store Operations, Merchandising, Marketing, Supply Chain, Ecommerce and Information Technology functions with Farm & Ranch and Outdoor Lifestyle retailers can be leveraged to help your company understand the market, optimize business opportunities and reach operational excellence.
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Chief Operating Officer | Coo | Retail | Farm & Ranch, Rural & Outdoor LifestyleC-A-L Ranch Stores Aug 2012 - Sep 2015Idaho Falls, IdahoAs Chief Operating Officer, I collaborated in the strategic planning process and provided leadership for project planning and execution of the Store Operations, Distribution, Merchandising, and Marketing business functions. Selected Achievements• Grew Sales by 65% and net profit by 30% by leveraging market demand and execution of an omnichannel, growth and transformation strategy. • Planned & opened seven new stores with updated floor plans and shopping experiences, improving product adjacency and emphasizing core business strengths in new markets, generating millions in new retail sales.• Relocated three and renovated three existing stores producing higher than average comp-sales for the group.• Generated 60% of 2014 same-store sales increase, through a strategic business analysis, category management and remerchandising and marketing effort that increased emphasis on core-growth product categories.• Implemented competitive pricing strategy in advance of a competitive invasion by a national retailer to protect market share.• Expanded Distribution Center capacity, leveraged WMS implementation that streamlined processes, improved productivity and reduced average DC inventory by 25%.C-A-L Ranch Stores, is an Idaho-based privately-held, multi-unit Ranch & Home retailer now stores in AZ, ID, NV and UT. www.CALRanch.com.Skills:Chief Operating Officer | Strategy | Coaching | Leadership | Merchandising | Marketing | Ecommerce | Social Media | Multi-Channel Retail | Multi-Unit Operations Management | Supply Chain | Customer Service | Vendor Relations & Compliance | Negotiations | Omni-Channel Retail | Business Process | Business Intelligence | Stakeholder Management | Continuous Improvement | P&L Management | Communications| Business Development | Team Building | Talent Management & Development | Farm & Ranch | Outdoor Sporting Goods | Shooting Sports | Retail Sales | Sales Management | Pricing Strategy | Project Planning -
Chief Executive Officer | Ceo | Coo | Purchasing Co-Op | Farm & Ranch, Rural And Outdoor LifestyleMid-States Distributing Company, Inc. Jan 2006 - Nov 2012Dallas/Fort Worth AreaAs CEO / COO of this St. Paul MN-based retailer-owned purchasing cooperative, We developed and executed a new vision and strategy in collaboration with shareholders. Led four senior managers, 25 direct reports and managed +$1B cash flow.Selected Achievements• Grew revenues by 40% and member billed purchases by 102% through effective execution of transformation initiatives and a multi-year strategic planning process.• Achieved record dividend for stockholders in first full year of leadership and achieved targeted financial results for seven consecutive years. • Introduced innovative purchasing & marketing programs, generating tens-of-millions in new business value for vendors and members after re-focusing the company. • Transformed the company's event marketing & management processes to ensure the best value for stakeholders resulting in consecutive sold-out shows.• Overhauled company's strategy, governance, disaster & risk mitigation processes to ensure relevance and viability for the long-term benefit of the company's membership.• Provided strategic consulting to member owners on Merchandising, Marketing, Omnichannel and Supply Chain initiatives.• Led the planning and project management replacing legacy AS-400 based application architecture with Wintel, MS Dynamics Navision ERP & CRM solutions improving communications, streamlining stakeholder transactions and data flow.Mid-States is a purchasing co-op serving the needs of independently owned & operated Farm/Ranch retailers with stores across the United States and Canada generating billions in revenue and has recently relocated its offices to Ft. Worth TX.Governance | Leadership | Strategic Planning | Process Improvement | Transformation | ERP | MS Dynamics Navision | Event Management | Operations | Global Sourcing | Business Development | Contract Negotiations | CRM | Consulting | P&L Management | Project Management | Business Development | Farm & Ranch | Sporting Goods | Specialty Retail | Marketing -
Director, Merchandising Operations | Information Systems | Retail | Home Depot | Program ManagementThe Home Depot Sep 2005 - Nov 2005Greater Atlanta AreaAs Director, Merchandising Operations, I collaborated on and played a key role in a very small team responsible for project planning & staffing, financial budgets and business cases for the company's planned SAP "Core Retail" Project. I collaborated with IT HR to recruit, build and organize a team that ultimately implemented SAP Retail in THD’s Canadian business unit after my departure.Director | Process Engineering | Information Technology | Enterprise Resource Planning | SAP | Project Management | Financial Planning & Budgeting | Systems Processes | Consulting | Business Case | Recruit | Staff & Hiring | Project Planning | Project Management | Strategic Planning | Resource Planning | Business Cases | Leadership | Information Systems -
Senior Manager, Information Technology | Retail | Sap | The Home Depot | Project ManagementThe Home Depot Jul 2004 - Aug 2005Greater Atlanta AreaAs Senior Manager, Information Technology, I provided leadership for continuous improvement and Business Relationship (BRM) initiatives as the primary liaison between the Finance-Information Technology Team and the Accounting & Finance business units. Essentially, I provided strategic consulting, developed business cases and project planning that solved business issues with SAP software solutions.Senior Manager, Information Technology | SAP IS Retail | FICO | Consulting | Process Improvement | Liaison | Project Management | Continuous Improvement | Strategic Planning | Resource Planning | Business Analysis | Solutions Architecture | Program Management | Financial Planning & Budgeting -
Vice President, Information Technology | Vp | Cio | Sap | Program Management | Project Management |Tractor Supply Company Apr 1999 - May 2003Greater Nashville Area, TnI transitioned to head TSCO's IT team as a VP with CIO responsibilities, through a turnaround effort after difficult enterprise-wide SAP 4.0b retail implementation. I led cross-functional teams in project planning different special initiatives to improve overall company performance and productivity. Directed and coached two directors, eight managers and, over 40 talented IT professionals and $7.5M budget. Selected Achievements• Led strategic project planning and execution of technology, enabling business processes in a very difficult ERP post “go-live” business environment.• Upgraded virtually the entire system architecture to achieve a 99.9979% service level.• Supported 30% growth or 112 new stores in one year as a result of an unplanned acquisition.• Implemented Decision Support System, revolutionizing merchandising and tactical reporting that directly supported two-year 57 basis point improvement in inventory turnover.• Implemented Gift Card program, generating $1M in new revenue in first quarter of origination.• Realized 20% productivity gain, implementing voice-activated and radio frequency picking solutions for primary distribution center.Vice President | CIO | Information Technology | SAP | Enterprise Resource Planning | Oracle | Business Intelligence | Process Improvement | Point-of-Sale POS | Solutions Architecture | Business Process | Project Management | Network & Telecommunications Architecture | Disaster Mitigation | Strategy | Team Building | Collaboration | Help Desk | Program Management | Planning | Project Management | Strategic Planning | ERP | Leadership | Retail | Merchandising Systems | Supply Chain Systems | Enterprise Architecture | Business Development | Financial Planning & Budgeting | P&L Management | Recruiting | Staff & Hiring | Information Systems | Information Security -
Division Vice President, Merchandising | Vp | Retail | Tractor Supply CompanyTractor Supply Company Dec 1996 - Mar 1999Greater Nashville AreaI was promoted to Merchandising Division VP, to lead the $271M Farm Products Division. Led and developed four merchandising teams responsible for planning & executing merchandise planning, marketing and supply-chain strategies in the Animal Health, Equine, Feed, Fencing, Livestock Equipment, Pet and Tractor Equipment & Accessory departments.Selected Achievements• Grew sales by $100M with improvements in gross margin and inventory turnover through successful product, marketing, branding and merchandising strategies.• Leveraged trend analysis to re-merchandise virtually the entire division's assortment, increasing comp-store sales 18% in one-year period leading to market leading positions in the Fencing, Pet & Companion Animal categories. • Collaborated on the launch of the “Producer’s Pride” and repositioned DuMOR private label livestock/equine feeds while implementing a new vendor partnership and supply chain with Purina Mills driving millions in new sales.• Provided strategic Product Management support for the Blue Book catalog and launch of the company’s omnichannel marketing strategy recording the first ecommerce driven sales transaction in 1997.• Played leadership role in negotiating $20M in new vendor marketing funds over 18-month period. • Executive sponsor / program manager for the SAP transformation change & learning program.Division Vice President, Merchandising | Retail | Leadership | Hard Lines | Private Brands | Product Sourcing & Purchasing | Operational Strategy | Buying | Pricing Strategy | Retail Sales | Supply Chain Management | Marketing | Ecommerce | Omnichannel Marketing | Merchandise Planning | Inventory Management | Financial Planning & Budgeting | Team Building | Vendor Relations | Negotiations | Change Management | Training | Coaching | Merchandise Planning | Category Management | Project Management | Business Development | Recruiting | Staff & Hiring | Product Management | Catalog Management -
Division Merchandise Manager | Dmm | Retail | Tractor Supply CompanyTractor Supply Company Jul 1995 - Dec 1996Greater Nashville AreaAs the first Division Merchandise Manager for Tractor Supply in many years, I developed and provided leadership to a cohesive and collaborative team of talented buyers responsible for the overall merchandising, marketing and supply-chain strategy for the Farm related businesses for the company.Product Sourcing & Purchasing | Retail | Merchandise Planning | Hardlines | Inventory Management | Pricing | Marketing | Tractor Supply Company | Buying | Replenishment | Trend Management | AG | Animal Health | Equine | Fencing | Livestock Equipment | Feed | Pet Food | Pet Accessories | Tractor Equipment & Accessories | Retail Sales | Supply Chain Management | Team Building | Vendor Relations | Negotiations | Change Management | Training | Coaching | Project Management | Financial Planning & Budgeting | Product Management | Catalog Management -
Retail Buyer | Merchandising | Assortment Planning | Apparel | Footwear | Toy | Outdoor Power | TscoTractor Supply Company Jul 1992 - Jul 1995NasvilleManaged the product and vendor sourcing, pricing, promotion and replenishment processes for combinations of the Apparel, Footwear, Toys, Lawn & Garden, Outdoor Power Equipment departments.Selected Achievements• Rebranded entire Huskee line of outdoor power equipment, resulting in double-digit sales gains; and positioned Tractor Supply among top ten category retailers • Implemented big & tall strategy in apparel and footwear business, achieving #2 ranking for lines in 1993.Buying | Softlines | Hardlines | Price Management | Supply Chain | Promotions | Master Data Management | Vendor Relations | Negotiations | Inventory Management | -
Retail Division Store Manager-Field & Stream | Bass Pro Shops | Store Operations | LeadershipBass Pro Shops Mar 1988 - Jun 1992Springfield, Missouri AreaProvided the day-to-day leadership to four Department Managers and the successful operation of the Fishing, Camping, Hunting and Marine departments at the company's flagship store after its first major expansion into 140,000' square feet. Served as the store's SME on the company's implementation of the JDA Software MMS AS400 Merchanding & WMS solution.| Store Operations | Hunt | Camp | Fish | Boat | Firearms | Leadership | Store Planning | P&L Management | Staff Hiring & Development | JDA Software | Change Management | Retail Sales | Sales Management | Competitive Analysis | Consumer Event Management | Promotions | Space Planning | Coaching | Team Building | Training | Recruiting | Staff & Hiring | AS400 | Marketing | Project Management -
Retail Department Manager | Bass Pro Shops | Hunting | Shooting SportsBass Pro Shops Oct 1986 - Jul 1988Springfield, Missouri AreaProvided leadership for the daily operation of the Hunting department. Responsible for product sourcing, pricing, promotions and replenishment of the Firearms, Ammunition, Reloading and non-catalog accessories merchandise required for retail.Store Operations | Buying | Firearms | Ammunition | Reloading Components | Leadership | P&L Management | Staff Hiring & Development | Inventory Management | Buying | Promotions | Retail Sales | Sales Management | Price Management | Promotions | Consumer Event Management | Marketing | Recruiting | Staff & Hiring | Project Management | Merchandise Planning | Negotiations -
Store Operations ManagerKmart Corporation 1982 - Oct 1986VariousOperations Assistant ManagerSports / Auto Department ManagerLoss Prevention Manager
John Atkins Skills
John Atkins Education Details
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Six Sigma Greenbelt Certificate Program -
General Studies -
Business / Economics -
Business
Frequently Asked Questions about John Atkins
What company does John Atkins work for?
John Atkins works for Smithland Pet & Garden Center
What is John Atkins's role at the current company?
John Atkins's current role is Chief Executive Officer and Head Coach.
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John Atkins's email address is j_****@****ail.com
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What schools did John Atkins attend?
John Atkins attended Vanderbilt University - Owen Graduate School Of Management, Villanova University, Missouri State University, University Of North Carolina At Charlotte, Concord University.
What are some of John Atkins's interests?
John Atkins has interest in Collecting Antiques, Exercise, Sweepstakes, Home Improvement, Shooting, Reading, Gourmet Cooking, Watching Auto Racing, Sports, The Arts.
What skills is John Atkins known for?
John Atkins has skills like Retail, Merchandising, Leadership, Strategic Planning, Management, Inventory Management, Team Building, Strategy, Sales, Marketing, Business Planning, Customer Service.
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