John Belcher Email & Phone Number

Tallahassee, Florida, Us

Sandy, Utah, Us

Ogden, Utah, Us

► Managed at least five projects concurrently and oversaw the ongoing feature updates and maintenance for 30+ security and alarm monitoring services and products.► Facilitated problem-solving and collaboration between engineers and business departments for the development of on-premises and cloud-based software, database maintenance, and third-party integrations.► Increased client and operational satisfaction levels by implementing a streamlined process for handling reported software bugs, custom report requests, mass data changes, and new feature ideas.► Prioritized backlog placement based on data-driven decision-making and business strategies, resulting in improved communication, visibility, and stability for engineers and business operations.► Led cross-departmental initiatives with other Project Managers, Product Managers, Department directors, and company Executives to enhance communication, mitigate risks, and establish change management processes.

Fort Liberty, Nc, Us

► Directly managed four analysts and led the planning, training, development, execution, quality assurance, and documentation of unit readiness evaluations for over 10 large Army Reserve Units.► Recognized for the data collection team’s quality, output, and executive stakeholder engagement.

Fort Liberty, Nc, Us

► Directly managed four mid-level managers and was responsible for the training and operations of 28 Community Development Specialists.► Implemented a program to recognize, promote, and develop junior soldiers, resulting in several recognitions for soldiers and five Non-Commissioned Officer promotions during leadership tenure.

Salt Lake City, Ut, Us

► Managed the product backlog, maintained the budget, and oversaw the project delivery and support for four global and four domestic applications and systems.► Facilitated communication, work efforts, and process management across 14 internal departments and two vendors supporting eight large technology products.► Generated increased alignment between the needs of end-users, business executives, and engineers using UX Journey Maps, data visualization tools, and product roadmaps.► Managed technical projects and budgets for a portfolio of three large and several smaller departments.

► Analyzed business needs and created development epics, features, and bugs in various product backlogs.► Applied targeted market data to drive and prioritize product requirements strategically.► Utilized JIRA and Confluence to document features, stories, product details, workflows, and processes.► Managed several complex software projects to their completion that involved APIs, custom software work, and integration with third-party software.► Facilitated software development using the Agile Scrum framework, including daily stand-ups, sprint planning, retrospectives, demonstrations with sponsors, and task management.

Arlington, Virginia, Us

► Managed large-scale projects for developing and implementing targeted recruitment efforts for nine high-capacity Army Reserve organizations.► Recognized for outstanding stakeholder development strategies to support recruitment operations.► Chosen from over 200 candidates to develop, lead, and manage a national pilot recruitment program that improved recruitment operations in Utah, Idaho, Nevada, and Colorado.► Decreased employee placement timeline by 60% using Lean process improvement strategies.

Arlington, Virginia, Us

► Oversaw developing, creating, and implementing 67 courses for overseas efforts.