Information Technology Support Specialist
Current
Aug 2022 - Present
AeroLeads people directory · profile
John Balda Email & Phone Number
IT Support Engineer | AWS CSA | AWS CCP | Security+ | A+
at
Hakluyt & Company
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Support Engineer | AWS CSA | AWS CCP | Security+ | A+
Location
New York, New York, United States
Who is John Balda? Overview
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Quick answer
John Balda is listed as IT Support Engineer | AWS CSA | AWS CCP | Security+ | A+ at Hakluyt & Company, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for John Balda.
John Balda previously worked as Information Technology Support Specialist at Hakluyt & Company and Desktop Support Engineer at Tpg. John Balda holds Associate Of Science - As, Computer Engineering Technology from Queensborough Community College Of The City University Of New York (Cuny).
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Hakluyt & Company
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Profile bio
About John Balda
Desktop support specialist providing advanced software & hardware support, and configuration in-home or in-office to troubleshoot issues with computers as well as various electronic devices. Fully experienced in Medical, Corporate environments, and provided field service support when needed. Currently looking for a full time career to demonstrate skills in a well paced environment.
Current workplace
John Balda's current company
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6 roles
John Balda work experience
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Desktop Support Engineer
- Provide Infrastructure support of all incidents and service requests of all TPG IT systems/services
- IT Infrastructure support via remote control, telephone, and deskside supportProvide floor walking support to the firm on a rotating basis and log all incidents and requests that arise through floor walking
- Support international offices with equivalent services
- Participation in an On-Call rotation for out of hours and holiday support
- Accurate ticket logging of all IT incidents and service requests whilst managing individual ticket queue within the Service Management solution
- End to end ownership of all IT tickets including being responsible for all communication and the technical resolution
May 2022 - Jul 2022
Desktop Support Analyst
- Configure and support Windows and Mac laptops and desktops for the corporate office and 19 remote locations.
- Install/upgrade network hardware (Switches, Routers, Servers) and software
- Maintain user accounts through Active Directory and Office365 (add and delete user account, control access to the network, object creation, and maintenance)
- Maintain and support wireless devices including corporate and personal cell phones (Android and iOS) and iPads.
- Support audio-visual equipment and conference rooms, including popular video conferencing software.
- Provide first and second level support for Mac laptops and desktops company wide.
Feb 2020 - Mar 2022
Printer Desktop Support
Canon - Precision Document Solutions
Printer Desktop Support TechnicianAdministered maintenance for over 2000 printer/copiers at Elmhurst & Bellevue Hospital, Morgan StanleyManaged and updated inventory daily.Provide technical support for all users 24/7.Configured, deployed and maintained printer / copiers.Regulate all incoming and outgoing supplies and devices.Manage a ticket queue and.
Dec 2016 - Aug 2019
Desktop Support Specialist
Provide phone & desk side support to clients/end-users; troubleshoot hardware & software issuesManage a ticket queue and frequently communicated with customers regarding their trouble tickets. Image, deploy and repair works stations.Provided remote support to customers using Cisco AnyConnect and Windows RDP.Assisting and troubleshooting with network.
Jan 2016 - Dec 2016
Jr. Helpdesk Analyst (Intern) – Desktop Support, Networking And It Projects
Installed and configured windows server 2012 R2 on Dell Power Edge R320 Created PowerShell script for adding multiple users into Active Directory Created script for deploying executable files over GPO Managed users on Active DirectoryTroubleshot issues relating to PCs, Mac computers, networking, and email servers. Deployed network devices through GPO
Nov 2015 - Dec 2015
4 education records
John Balda education
Associate Of Science - As, Computer Engineering Technology
Queensborough Community College Of The City University Of New York (Cuny)
System, Networking, And Lan/Wan Management/Manager
School Of Cooperative And Technical Education
Computer And Information Sciences And Support Services
Npower Technology Service Corps Program
Amazon Web Services
Npower
FAQ
Frequently asked questions about John Balda
Quick answers generated from the profile data available on this page.
What company does John Balda work for?
John Balda works for Hakluyt & Company.
What is John Balda's role at Hakluyt & Company?
John Balda is listed as IT Support Engineer | AWS CSA | AWS CCP | Security+ | A+ at Hakluyt & Company.
Where is John Balda based?
John Balda is based in New York, New York, United States while working with Hakluyt & Company.
What companies has John Balda worked for?
John Balda has worked for Hakluyt & Company, Tpg, Urban One, Inc, Canon - Precision Document Solutions, and Metropolitan Hospital.
How can I contact John Balda?
You can use AeroLeads to view verified contact signals for John Balda at Hakluyt & Company, including work email, phone, and LinkedIn data when available.
What schools did John Balda attend?
John Balda holds Associate Of Science - As, Computer Engineering Technology from Queensborough Community College Of The City University Of New York (Cuny).
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