We give our professionals the freedom to innovate.Not only does collaboration serve our clients better but it helps serve our professionals better. We have built something special in that every professional feels valued, is excited to work together, and is eager to give 100% to each engagement. By creating an environment where new ideas are welcomed, professionals feel empowered to think outside of the box and to think of new solutions to existing and potential problems. That is what makes Ankura different and that is how we are able to achieve success for our clients.

c3 is a management consulting firm dedicated to the people responsible for making change happen. We serve as your catalyst to get things done—driving clarity, creativity, collaboration, & commitment throughout your organization. As a Managing Consultant, I lead or provide deep subject matter expertise on projects of all sizes, including enterprise level programs. Some of my key specialty areas are;Healthcare Analytics, Application Integration, Business Operations, Financial and Revenue Cycle Management, Project Management and Strategic Planning.

Provide oversight, management and analysis to assigned project teams. Develop strategy and direction for client engagements and products offered. Educate staff on healthcare operations relevant to engagements. Principal Consultant • Supported design and functionality work flow for organizations first standardized product offering• Built HIE infrastructure for healthcare system and effectively automated all data sharing with foreign EMPI• Created architecture at Payer / Provider organization using detail claims, clinical, quality and patient experience data sources to structure overall data strategy, dashboards and executive reports• Supported reporting design and analysis for Accountable Care Organization (ACO), Patient Centered Medical Home (PCMH), Healthcare Effectiveness Data and Information Set (HEDIS) and Uniform Data Set (UDS)• Designed and supported development of analytic warehouse for a Community Health Clinic (CHC) network• Built specification documentation and design for proactive pool balance reporting for risk sharing contracts• Analyzed operational impacts of various initiatives for large provider contracting organization and supported integration with client work flow• Developed strategies for managed analytics department, reporting and organizational integrationContract Consultant• Provide leadership and oversight for revenue cycle team implementations at health information network • Project managed help desk application development and updates

Build cohesive infrastructure for board and enhance operations of 16 member group with service lines in plastic, pediatric urology, endovascular, bariatric and general surgeryOrganizational Development• Supported detailed development and analysis of transition plan for physicians group to move from independent status to employed by major health system• Created integrated legal, accounting, and financial schematic for organization to concisely manage their board, section and individual operationsGeneral Surgery Administrator • Established framework for billing & collections to ensure effectiveness and efficiency, utilizing Sage Intergy Electronic Medical Record / Document Management System with electronic clearinghouse• Built pro forma to assess Medicare spending cuts, entry of new partners and overall financial consolidation to evaluate performance of all entities and invested organizations• Provided oversight and direction to contract billing service in first year of service to stabilize and build accuracy

Operate clinics at high performance levels then transitioned to prepare organization for technology advancement to replace practice management system across clinics, quick cares and express cares providing over 560,000 visits, $75M in revenue with over 900+ FTE’s and 200+ providersOperations Leader • Integrated NextGen Enterprise Practice Management (EPM) system into operations at all locations through development of standardized process models• Created foundation for implementation of NextGen Electronic Medical Records (EMR)• Organized the implementation of Nebraska’s pilot health information exchange (HIE – NeHII) within select clinics• Introduced clinic system to SharePoint Team Sites – (MOSS) – led the development of sites for all regionsRegional Clinic Administrator• Provided change management and analysis for registration, revenue cycle and immunization inventories, improving registration processing time to less than 6 minutes (average), billing lag days from 9.2 to 5.5 and point of service revenue capture by 5%• Launched an improvement project in the appointment phone center to utilize the Symposium system more effectively by analyzing call volumes, queue management and staffing. Regularly reported the lowest abandonment rates and overall customer satisfaction with phone services on customer satisfaction surveys• Organized the evaluation of opportunities and expansion of providers into additional metro and rural clinics• Addressed capacity issues through physician staffing, mid-level augmentation and shift to open access scheduling

Launched highly effective and efficient billing, collections, technology hosting and healthcare management business from dissolution of former physician practice organization• Built company infrastructure to serve 11 clinical practices from remote data center operations utilizing IDX GroupCast practice management systems integrated with AllScripts TouchWorks EMR• Developed implementation processes for new clients – communications, documentation and training plans to ensure personnel acceptance and adherence to process and complete data / revenue capture• Provided start up, enhancement and dissolution support for physician practices and urgent cares• Collaborated with regional and state medical societies to aggregate clinical data

Overall responsibility for all operations of 25 physician multi-specialty group. Reporting to Board of Directors. Continued oversight of company’s dissolution and merger / establishment of new organizations (transition to AdminiMed, LLC)• Reduced Accounts Receivable by 30%, denials to under 2% and exceeded industry metrics for aging by re-engineering the Revenue Cycle• Saved more than $500K within the first partial year by right-sizing of corporation to reduce FTE’s from 145 to 92• Controlled overhead of organization – reduced overhead from 30% to less than 12% and increased each specialties’ compensation above MGMA 90th percentile• Re-Implemented IDX GroupCast practice management application and integrated it with AllScripts TouchWorks electronic medical records• Managed the redesign of entire network topography for remote capture and support

Transform skilled nursing (SNF) and rehabilitation operations for older adults and manage financial / support services provided through home care, hospice, meals on wheels and intergenerational care at 6 locations• Provided financial analysis of process metrics and impacts to organization for various payer mix scenarios• Developed projection models to support creation of staffing, financial results and operations• Underwrote $3.2 Million in bonds for expansion and transformation of SNF / Rehabilitation business model• Influenced Clinical Team to enhance skilled nursing facility product line resulting in transformational changes in patient management increasing average daily census from less than 10 to over 40• Re-designed budget process to align profitable strategies and developed strategic plan to support or eliminate negative margin operations through elimination of duplication, wasteful and non-valued processes• Successfully completed and presented extension of licensing LTC concept to Health and Human Services NE• Enhanced business operations and management practices of Housing and Urban Development (HUD) properties• Transformed investment policy of foundation

Provide project management, consulting and implementation support for financial and clinical systems• Provided implementation management and consulting support for TSI / Eclipsys Sunrise Decision Support Manager and all complimentary applications for contract modeling, interface and reporting• Built a “Rapid Implementation” process for all consultants to use, that reduced fees by over 30% to clients and shortened implementation schedule by over 90 days• Supported cost saving initiatives of over $2 Million by implementing costing process and reporting for a single organizations productivity initiative by linking decision support to payroll management systems• Created payer contract modeling systems and charge master review process to ensure accurate coding, billing and reimbursement capture throughout hospital and clinic organizations• Oversaw application development to ensure accurate and efficient transmission of data throughout identified networks

Support all financial and operational objectives within 5-hospital region of Mercy Health Partners. Designed clinical reporting integrated with financial metrics and profitability• Implemented TSI (now Eclipsys Sunrise Decision Support Manager) cost accounting system across entire entity – cost accounting methods, reports and use of information – within first year eliminated over $17 Million of erroneous financial transactions• Created “dashboard” financial and operational indicators for executive management use / monitoring utilizing Decision Support Objects (DSO's - from TSI)• Delivered costing project in direct support of $5 Million Cardiology expansion and re-organization

Provide reporting and analysis for each product and physician practice based on types of funding by pools. Support of medical leadership to identify patient populations for interventions or contracting opportunities.• Coordination of Claim and Billing set-ups in product support systems – resulting in creation of new Data Management department (selected to lead this prior to departure)• Completion of HEDIS submission for NCQA certification – provision of three year trending and analysis• Automation of reporting process and distribution – re-organized function to eliminate over 1,000 hours of staff preparation by automating process via SAS programming• Enhancement of Client Services role in provision of information related to pool performance