Manage consulting services for North America and APAC Regions. Manage multi national, multi-business unit implementations. Improve the team's ability to execute by designing and implementing innovative processes and techniques. Strategic focus on growing revenue and utilization tcustomer success through an emphasis on customer success. Coach and troubleshooter.

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Developed programmatic skill development methodology to ensure new consultants are equipped to make customers successful.Developed and delivered Partner Training Program.

Solution Architect for multi-enterprise, multi-component, multi-data source international SaaS customers

Reliable Subject Matter Expert with deep proficiency in all project roles and full implementation cycle from concept to go live. Earned reputation consulting thought leader in prescriptive delivery techniques and consulting best practices.Serve as Platform Champion, providing R&D with feedback from the field to enhance customer value and increased speed of implementation.

S&OP Leader - Provided leadership and analysis to optimize service & working capital. Focused on reducing Days Inventory Outstanding and Cash Conversion Cycle. Planned cross functional post event analysis to identify opportunities to improve and build knowledge  Lead a team of analysts to redesign weekly service discussions to focus on finding and resolving chronic service affecting issues Lead a team to implement a quarterly process and to automate the inventory target setting tool. Identified 20% potential reduction in finished goods inventory

Provided project management and business analyst services for a $8B secure computing company. Conducted process assessment, created Business requirements documentation, change management plan, and engagement roadmap. Tracked budget, resource allocation and executed business analysis functions. Created detailed functional/process documentation of existing demand and supply management processes.  Developed an innovative change management plan outlining the key players, potential challenges, current change environment, and recommending an optimal pace of change unique to the company and time.

Developed Demand Management services approach for consulting including Demand Management as a Service Offering (DaaS). Contributed to 12+ business development initiatives including content development, proposal drafting, and project planning, costing and resourcing. Directed “Supply Chain Integration Strategy Evaluation” for $22B high-tech manufacturer including assessment of supply chain integration environment and recent projects. Compared current state architecture complexity and maintenance costs with alternatives (integration services offerings from Sterling Commerce and E2Open versus internal SOA integration leveraging Oracle AIA foundation pack). Led “Partner Satisfaction Evaluation” for $40B IT hardware manufacturer, which involved comparing feedback from respective partner organizations with survey data from an outside firm, and identified opportunities to enhance partner value leveraging Lean Six Sigma for IT methodologies. Developed metrics hierarchy and template methodology and helped secure a $150K extension.

Served as project planner for simultaneous implementation of new demand management function, S&OP process, and Logility DP/IP/SP technical implementation. Developed detailed implementation project plan integrating design and implementation software (Logility DP/IP/SP v7.6), S&OP processes, and demand management processes across all divisions.  Created detailed current state and future state process documentation for annual planning and periodic re-forecasting processes in 10 business units with no pre-existing documentation. Aligned organizational development requirements, process implementation training and support, and technical implementation timelines into a single comprehensive project plan.

Delivered supply chain planning best practices to divisions of H.J. Heinz, GlaxoSmithKline, Bayer, Diageo Spirits, ConAgra, Michael Foods, Lance Foods, Coach, Paccar, and others. Proposed and won follow-on revenue including proposal drafting and presentation, project planning, resourcing, and SOW drafting. Wrote “No One Could Have Planned for This”, published in Lead Times (APICS Atlanta, March 2009, p.5). Piloted and implemented new demand planning processes for several clients, which involved designing and building interim tools (Excel), data hierarchy, software selection, and software implementation projects.

Designed and implemented Demand Review process incorporated into S&OP process for Generic and Over-the-Counter divisions. Invited to serve on international projects team, including design and implementation of new process for demand planning, inventory management, and replenishment planning in North America, Europe, and Central Asia focus markets. Chosen as the Business (non-technical) lead for the North American Division’s successful implementation of SAP APO (SCM) DP and SNP modules.Notable Contributions: Reduced Total Supply Chain cost by 13% per year through reduced overseas expediting costs. Selected as one of two team members to represent North American business in an end-to-end global supply chain planning process redesign. Saved $225K in sales on short dated inventory through sales & donations.

 Honored as Valedictorian of dental technician vocational training course. Completed A.S., B.S. while serving on Active Duty. Complete MBA 6 weeks after end of service obligation (Honorable Discharge) Earned awards and medals including Navy and Marine Corps Achievement Medal for meritorious service, multiple nominations for Sailor of the Month/Quarter/ Year