Business Analyst
Current• Liaised with business stakeholders to understand the current business problem by investigating the business needs using Root Cause Analysis and identified areas of Improvement.• Identified key stakeholders, analysed them according to their power/influence on the project, and strategically engaged them throughout the project.• Elicited requirements by facilitating workshops and conducting interviews.• Documented Epics, User Stories with Acceptance Criteria, following INVEST principles and ensured that the Product Backlog is visible, transparent, understood, and clear to all.• Evaluated and documented information from key Stakeholders on the source of data across the various systems used for the student recruitment journey. • Guiding thorough GAP analysis procedures to identify and characterize AS-IS and TO-BE processes and portraying the business processes and workflows visually through the use of extensive Visio and Balsamic flowcharts and process diagram.• Led backlog refinement with technical teams on Jira to increase understanding of functionalities to be developed and helped with estimation.• Prepared the Business Requirement Document for the project and had it validated by the Business Sponsor.• Worked collaboratively with other members of the development team to ensure that the business requirements were well articulated in the solution