As the Assistant ICT Director at Image Registrars, I lead a team of IT professionals in delivering innovative and efficient solutions for the outsourcing and offshoring industry. I have over 11 years of experience in IT management, data and system analysis, user support management, and various IT technical skills.My core competencies include developing and implementing relevant specifications for customer support, staff recruitment, system management, and innovations. I also have a strong background in Visual Basic, Oracle Database, PHP, C++, and Oracle Application Server. I hold a Certified Information Systems Auditor (CISA) credential and a Data Science certificate from Strathmore University. My mission is to leverage my expertise and skills to enhance the performance and security of IT systems and processes, and to support the growth and vision of Image Registrars.