John Biazzo work email
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John Biazzo personal email
I am a globally oriented corporate strategist and P&L leader with a strong background in operations management and service optimization in the technology industry. Throughout the course of my career with Cisco and other technology leaders, I have delivered substantial revenues, cost savings, and shareholder value through the creation of strategic programs, served as a trusted advisor and proxy for senior corporate leadership on enterprise initiatives, built high performing teams, and directly contributed to the development of the next generation of leaders. Some notable achievements include:► Directing the creation and ongoing leadership of Cisco’s global services and technology subcontractor management program, generating tens of millions of dollars in cost savings and delivering enterprise efficiencies.►Playing a critical role in the dramatic growth of the company’s Global Mobility organization as leader of the division’s Center of Excellence and Chief of Staff.►Collaborating on several successful major corporate acquisitions.►Driving the development of a division-wide mentoring program.►Delivering outstanding account performance as a client-facing Service Delivery Executive, accelerating service delivery and revenues, and turning around at-risk client accounts.My skills include Executive Leadership ◆ Strategic Planning ◆ Operations ◆ Risk Management ◆ Systems Implementation ◆ Organizational Agility ◆ Talent Management ◆ People Development ◆ Contract Negotiation ◆ Client Relationship Management ◆ Lean Six Sigma Methodology ◆ Fieldglass ◆ Oracle ERP and more…I welcome your contact through LinkedIn, or via email at jfbiazzo@gmail.com.
Caron
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Recovery AdvocateCaron Apr 2023 - PresentPalm Beach County, Florida, United StatesDrug and Alcohol Addiction Treatment
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Senior Business Development ConsultantTata Consultancy Services (Tcs) Aug 2018 - Apr 2021Providing Business Development, Service Delivery, Operations, and Leadership consulting services for TATA Consultancy Services (TCS).
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Sr. Director – Partner Host Management Organization ◆ Program ManagerCisco Jan 2015 - Feb 2018Miami, FlCisco Systems, Inc. develops, manufactures and sells networking hardware, telecommunications equipment, and other high-technology services and products.I serve as the operations program leader for Cisco’s global services and technology subcontractor management program, directing a team of 7 driving efficiencies and optimizing service delivery through the strategic management of more than 1,200+ partner firms. As the program manager, I led establishment and management of service level agreements (SLAs), vendor identification, onboarding, and process integrity in partnership with Cisco’s Procurement teams, and I drive partnership and collaboration with key executive stakeholders on global legal compliance, financial management, and security. Notable achievements:►Creating the operational framework for the global vendor management program. This entailed selling the vision to Cisco’s executive leadership, building playbooks, leading the program implementation, establishing key systems and processes, and managing the program after go-live.►Generating tens of millions of dollars in single-year cost savings on subcontracted services through the creation of a preferred vendor program driving efficiencies with favorable, renegotiated contract terms, and optimization of Cisco’s supplier pool.►Gaining acceptance of the program vision through proactive change management, driving tangible cost savings and providing substantial value across the organization. -
Sr. Director – Americas Center Of Excellence ◆ Chief Of Staff – Global Mobility DivisionCisco Jan 2011 - Jan 2015Miami, FlIn this dual role managing the strategy and business operations for the Mobility Solutions division, I directed P&L and day-to-day operations as the leader of a 150-person mobility services delivery team serving the Americas, with responsibility for building best practices, ensuring technical capability, and partnering with the Cisco Sales organization to scope, plan, and execute client engagements. In addition, as Chief Of Staff, I served as strategic partner to and proxy for Vice President of Global Mobility, driving alignment on worldwide strategic planning, budgeting, reporting, and operations. Notable achievements:►Played a critical role in the 12.5X growth of the Global Mobility organization. I participated in the due diligence on five corporate acquisitions, and built best practices driving the organization’s transformation to a Center of Excellence model.►Achieved 90% staff retention and best-in-class employee engagement scores during a highly dynamic period.►Directed major global corporate initiatives on behalf of the division Vice President, including workforce planning and restructuring, bonus and stock reward planning, and the annual budgeting process.
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Director, Strategic Initiatives – U.S. & Canada Service Provider Advanced ServicesCisco Jan 2008 - Jan 2011Washington D.C. Metro AreaAs Director of Strategic Initiatives, I led the full scope of portfolio of strategic corporate, employee, and organizational readiness enterprise initiatives, collaborating on behalf of the executive leadership team with key stakeholders to direct resource planning and project delivery through completion, and to provide change management and knowledge transfer leadership. Notable achievements:►Created processes and programs supporting consistent annual growth in excess of 10%, including the creation of “Front Office” service model providing best practices and service parameters improving service delivery.►Championed the successful $2.9B Starent Networks integration, driving internal partnership on the creation of processes and policies, and working with Starent’s teams to ensure a seamless transition.►Increased client retention and satisfaction through the creation of a Service Architect program providing technical leaders to key accounts, as well as the creation and rollout of a new “High Touch Operations Manager” providing after-hours support to key accounts.►Drove the development and implementation of a new mentoring program which increased employee engagement and career planning by proactively matching talent with internal career advisors.
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Director, Service Delivery Executive ◆ Project Management ◆ Account LeaderCisco Jul 1998 - Jan 2008Washington D.C. Metro AreaAfter joining Cisco as Program Manager and Acting Regional Manager for the company’s Southeast Operations, I was promoted through successive customer-facing key account leadership roles managing the end-to-end service delivery of enterprise connectivity technology projects for key accounts including AT&T, Sprint/Nextel, and regional Cable communications carriers.I drove customer success as the program manager, as liaison to Cisco and client executives, and as a team leader and coach to Project Managers, Service and Support Managers, and Network Consulting Engineers. In addition, I managed account reviews, and ensured satisfaction to Cisco’s client service level agreements. Notable achievements:►Delivered outstanding account performance, generating consistent increases in revenues, accelerating service, and adding value as a trusted partner and “Voice of the Customer” to Cisco’s Sales teams.►Repaired, rescued, and grew strained, at-risk relationships with major accounts, resolving longstanding friction through advocacy for the creation of new processes improving service delivery across the full value chain.►Appointed by executive leadership to participate in Cisco’s highly competitive Global Leader, Business Leader, and CA Leadership Development Programs.
John Biazzo Skills
John Biazzo Education Details
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Finance -
Bachelor Of Science - Bs In Computer Applications And Information Systems
Frequently Asked Questions about John Biazzo
What company does John Biazzo work for?
John Biazzo works for Caron
What is John Biazzo's role at the current company?
John Biazzo's current role is Recovery Advocate.
What is John Biazzo's email address?
John Biazzo's email address is jo****@****tcs.com
What schools did John Biazzo attend?
John Biazzo attended University Of Bridgeport, University Of Bridgeport.
What are some of John Biazzo's interests?
John Biazzo has interest in Water, Beaches, Travel, Cruises.
What skills is John Biazzo known for?
John Biazzo has skills like Telecommunications, Program Management, Cisco Technologies, Management, Cloud Computing, Leadership, Data Center, Networking, Network Design, Project Management, Ip, Managed Services.
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John Biazzo
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