John E. Blauth Email & Phone Number

Reno, Nevada, United States

- Writing and editing text for applications to help facilitate user navigation and ease-of-use, including help text and UI microcopy.- Creating/Maintaining new and existing user and developer documentation.- Conducting content audits periodically to identify opportunities and drive consistency across all platforms.- Working with system administrators and department leadership to develop a custom workflow for the Microsoft Azure DevOps Services cloud application to track and manage technical documentation for a variety of R&D projects.- Managing and prioritizing technical documentation projects with multiple stakeholders.- Demonstrating how copy complements the visual style, interface, and interaction flow of applications to enhance the user experience (UX).- Creating/Maintaining a comprehensive library of content standards.

Reno, Nevada Area

- Writing/editing, reviewing, maintaining and improving business and technical documentation including guides, manuals and HTML Help files.- Collaborating with partners, network administrators and/or designers to develop and administer Web sites, content management systems, knowledge bases, site architecture/content, forum and social media pages, database management/integration and direct e-mail campaigns.- Wrote copy, designed and produced print collateral and promotional materials- Wrote articles for local, regional and national publications.- Past and present contracts, volunteer and pro-bono projects include: e-Quantum, Inc., Nevada Association of Realtors, Kappa Lambda Educational Foundation, Inc., iGo Corp., MizTech Marketing Communications, Ding Communications, Eisenlohr Technologies, Inc., Shoppers Square, Law Offices of Mussehl & Rosenberg, Vincent N. Muoneke, M.D., Media Index Publishing, Inc., King County Cougar Club, Rise n' Shine, Nevada Museum of Art, Women's International Bowling Congress.

Las Vegas, Nevada, United States

- Collaborated with Engineering, Product Marketing and Product Management to create and update a modern documentation and user assistance infrastructure using topic-based, structured authoring principles, tools and applications.- Collaborated with system administrators and consultants to develop a custom workflow for the Atlassian Jira project management cloud application to track and manage technical documentation for a variety of software development projects.

Reno, Nevada Area

- Collaborated with IT Department staff to develop, manage, debug and test/verify workflow applications using existing tools and/or other third-party applications.- Developed and maintaining test cases to verify conformance to applicable design standards, guidelines and requirements using existing tools and/or other third-party applications.- Provided regular input to improve the Decisions software user experience, which prompted the submission of more than 20 developer tickets and/or feature requests. - Interfaced with stakeholders and perform in-depth analysis of workflows, information exchange and data collection prior to and during the creation of workflow applications.- Identified and responded to workflow-related support tickets and IT project implementations.- Established and maintained the scope of project implementations; mapped realistic goals and timelines while following set schedules and timelines.- Provided support to employees requiring assistance in workflow application coaching, mapping and design/redesign.

Reno, Nevada, United States

- Reviewed/proofread hardware, software and electrical engineering development documents, plans, procedures, design descriptions, reports, specifications and statements of work – as well as processes, procedures, instructions, templates and other organizational documents – to ensure consistency in style, layout, format and/or voice (i.e., syntax, diction, grammar, punctuation) and to verify compliance and adherence to established requirements and standards. - Collaborated with department staff and technical experts to research and analyze various high- and low-level information sources for the design, development, maintenance, control, single-sourcing, publishing and management of engineering documentation across product lines and document types.- Established directory/library structures and file-naming conventions, versioning and archiving. Created/consolidated directories/libraries as needed. Ensured that all input/source files on select network directories are published electronically (PDF) for release to the product lifecycle management library.

Carson City, Nevada

- Analyzed and documented the Construction Division's core processes, including the creation, development and/or maintenance of more than 20 process flow charts. Identified all known processes inputs and outputs, and specified the sequence and interaction of events/actions across sections, divisions and/or districts to discover process deficiencies and/or opportunities for process improvement using industry standards and practices. - Initiated a Kaizen project using Six Sigma and DMAIC principles that sought to reduce the cost and/or instances of contract modifications caused by specification changes or errors and omissions.- Interfaced with the Information Technology (IT) Division and representatives from more than 30 divisions and business units across the Department to coordinate and manage the analysis/evaluation and consolidation of more than 600 pages, lists libraries and/or applications in the more than 40 site/subsite collections throughout the Department's Intranet (SharePoint) as part of its Microsoft Office 365 upgrade.- Reviewed/proofread documents and/or other print/electronic written content to ensure consistency in style, layout, format and/or voice (i.e., syntax, diction, grammar, punctuation) across a suite of five manuals comprising more than 1,400 pages. Developed documentation project plans and timelines. Coordinated/facilitated meetings of subject matter experts, contributors, reviewers and related stakeholders. Created/managed delivery schedules. Developed new content when necessary or applicable.- Implemented and managed the creation, delivery and governance of digital content (e.g., written content, links, tags, metadata, images, video, etc.) for the Construction Division's areas on the NDOT Intranet (SharePoint) and Internet (www.nevadadot.com) sites.- Administered the DocuSign software program for the Construction Division: create and manage templates, PowerForms and workflows; helped troubleshoot user issues.

Carson City

- Implemented and managed the revision of the NDOT Highway Maintenance Manual including writing/editing, reviewing and publishing.- Scheduled and facilitated cross-departmental content development/review meetings and workshops.

Reno, Nevada Area

- Wrote/edited, reviewed, maintained and improved business and technical documentation including policies, procedures, process flow charts, guides, manuals and regulatory agency notifications.- Collaborated with department staff and technical experts to research and analyze various high- and low-level information sources for the design, development, maintenance, control, single-sourcing, integration, automated processing and management of more than 20,000 pages of content for Web and/or print output.- Managed document tasks and work flows for technical writers and interns as team lead.- Interfaced with members throughout the Firmware Engineering, Video Graphics, Game Design, Multimedia, Math and Legal departments to research code, write, edit and produce a variety of support documents to ensure a smooth and efficient development-to-release process for new and enhanced game programs for the i960 Stepper Slot series.- Assisted the Game Design Department with writing voice-over narrative scripts for select video games.- Monitored select data sets across product lifecycle management and product quality databases and warehouses; ensured data integrity, conducted functional testing, proposed new data sets where feasible, generated reports/views, developed and/or reviewed performance metrics and analyzed trends to reveal software development process deficiencies and explore opportunities for improvement.- Served as a contact point for the Game Platform Engineering Department and consultant to game development studios to ensure ISO 9001:2000 and ISO 9001:2008 compliance; chaired regularly-scheduled meetings with management and staff to track the status and progress of quality improvement initiatives and action items.- Managed a Six Sigma project to reduce game operating system software rework costs by 15 percent; chaired regularly-scheduled team meetings and led related exercises throughout the DMAIC process.

- Interfaced with members of the Hardware Engineering, Software Engineering, Instrument Service, Instrument Marketing and Assembly departments to research, write, edit, shoot digital photos, design and produce a variety of user- and technician-level, instrument/software documents for Web and print.

- Organized/mobilized members to attend key legislative committee hearings and write letters to legislators, public officials and news editors.- Managed contact lists for address, phone and e-mail communication to core membership and local/regional media.- Recruited Action Team member volunteers; coordinated and facilitated team meetings in Las Vegas and Reno.- Delivered presentations on electrical industry deregulation and the merger of Sierra Pacific Power Co. and Nevada Power Co. (now NV Energy) at membership meetings.- Monitored legislative and regulatory agencies to educate, advise and inform members of influential laws and regulations.- Interfaced with staff and key committee/board members to research, write, edit, design, produce and manage vendors for the quarterly newsletter and calls to action to its more than 15,000 members.- Managed the redesign of the organization's Web site and site architecture; developed/managed content.

- Collaborated with key staff members and management to develop and manage a comprehensive, award-winning set of employee communications/engagement program tools and resources including the employee newsletter, e-mails, Intranet and company bulletin boards.- Collaborated with various departments to research, write, edit, design, produce and manage vendors for a series of six publications that served more than 100,000 plan members, brokers, health care providers and employers.- Managed media and public inquiries regarding company/industry activity; coordinated efforts with Washoe Health System (now Renown Health) staff when necessary.- Interfaced with the Information Services Department to design, develop, write and manage content for Hometown Health's Internet and Intranet sites.- Wrote executive speeches and developed presentation materials.- Assisted Human Resources staff with the development and management of the employee orientation program and company policies/procedures.- Held leadership and consulting roles in several product line and quality improvement teams for National Committee for Quality Assurance (NCQA) compliance.- Scripted, directed and managed vendors for product education videos.- Delivered presentations regarding department activities and programs at staff and board meetings - Supervised interns for various projects.

- Collaborated with staff and key committee/board members to research, write, edit, design, produce and manage vendors and budgets for an award-winning series of four publications that served more than 2,000 chiropractors and allied businesses statewide; increased advertising revenue by 400 percent.- Monitored legislative and regulatory agencies to educate, advise and inform members of influential laws and regulations; delivered presentations at or presentation materials for local association meetings or correspondence.- Analyzed statutes and regulations to determine relevance to and/or impact on membership, and to assist the executive director in developing/implementing communications strategies and tactics - Wrote, designed and produced print collateral for seminars and trade shows.- Helped establish new revenue streams including an annual golf tournament, advertising channels, and newsletter marketing.- Managed interns and contractors for various projects.- Doubled corporate membership as program manager.