John Bojtor Email & Phone Number

Wollongong, New South Wales, Australia

Project Manager, running between 8 and 14 projects simultaneously; project manage multiple Microsoft client solutions spanning Great Plains, CRM, Business Central and SharePoint.Accountabilities:• Manage multiple technical resources chosen based on solution requirements• Leading project planning sessions• Project planning, budget and scheduling• Coordinating staff and internal resources• Managing project progress and adapt work as required• Ensuring projects meet deadlines• Managing relationships with clients and stakeholders• Overseeing all incoming and outgoing project documentation• Conducting project review and creating detailed reports for executive staff• Optimising and improving processes and the overall approach where necessary• Managing large and diverse teams• Work closely with clients and technical team members to ensure open and collaborative communication

Laverton, Vic Australia

Ongoing review and improvements of internal business processes relating to both CRM and ERP, formulate and present improved workflows that included: customer data collection/maintenance, reporting, data mining, sales forecasting, and future ordering (MRP). Implementation of SAP Business One CRM best practices.Run staff training workshops and change management.Design and develop SAP Business One Product Maintenance add-on, this provides new functionality within the SAP product that allows users to maintain individual stock items contained in multiple BOM’s (Bill of Materials). This solution allows the user to make changes to a single item and then replay that change across all BOM’s for which the item is located.

Australia

Project managing a Microsoft CRM implementation and it’s supporting integrations into back office systems such as Great Plains accounting system, dispatch, courier tracking and online customer service portal.

Melbourne, Vic Australia

Design, project manage and develop eCommerce OEM Service Portal, a solution that allows Denso Ten customers (mainly Toyota) to register audio product faults and initiate an exchange. With the ability to purchase refurbished units and pay via account or payment gateway. Integration with the company’s accounting system (Great Plains) ensures product, pricing and customer data is always current. Sucessfluy delivered on time and on budget this solution employed the following technologies: C#, MVC, Razor, Enty Framework, JSON, JQuery, SQL Server, Microsoft Dynamics, Azure

Nunawading, Vic Australia

Project manage the Victorian Building Authority business services transformation program using a mixture of traditional Prince 2 and Agile methodologies. This project was a consolidation of multiple internal systems and functions into one central cloud-based platform (Microsoft CRM).

Melbourne, Vic Australia

Successfully delivered Telstra’s Big Data ETL (Extract, Transform and Load) project against agreed scope, budget and schedule. This was achieved by using a mixture of Agile and Kanban methodologies. Surpassing expectations by delivering seventy data sources in the Big Data (Hadoop) database ahead of schedule, an additional ten data sources against plan.Development of a code generation tool that automated the creation of Hive and Hawq scripts. One of its key features being that it generates a configuration file for each injection script allowing the team to recreate the code for all production jobs with a single button click, should a script template change be required. This tool has reduced the effort to create injection scripts by 60%.

Melbourne, Vic Australia

Successfully delivered the CARES (Customer Automated Resolution & Education Solution) self-service initiative within agreed timeframe. Working in the capacity of program/project manager for both the CARES On-Line and the CARES Broadband Assistant deliverables, I managed a team comprising of Telstra staff and Alcatel Lucent consultant’s located interstate. The key challenge overcome being an unplanned public release of these products two months earlier than the planned launch.

Melbourne, Vic Australia

Designed and project managed the successful construction and implementation of a Data Warehouse Portal running nightly ETL (Extract, Transform & Load) processes. This was an initiative internal to the team, providing faster response times to analytical and data extract requests.Reduced Outstanding and Overdue Tasks by 79% within 6 months through the implementation a Kanban task tracking system, cataloguing current, completed and incomplete tasks. Ran regular reviews to prioritise over-due and new work, resulting in no more than 15 outstanding tasks at any one time compared to the 140 prior to my engagement.Increased Team Capacity by 45% by identifying process inefficiencies leading to duplication of effort. Created centralised database and automated routines to locate, clean and load required data, enabling report generation in hours rather than days.

Melbourne, Vic Australia

Designed, developed and project managed online bed charting audit tool for the Australian Commission, allowing users to complete a questionnaire and submit to a central database. This provides data that can be used to generate statistical reporting for hospital budget allocation.Utilised working prototypes and story boards to circumvent misunderstanding and enable visualisation of final product. Ran multiple product demonstration sessions both online and in person, ensuring that the client was fully aware of not only the progress but also the functionality to be delivered.Manage Team of SharePoint Developers; ensure coding standards are adhered to and delivery milestones met.

Melbourne, Vic Australia

Designed, developed and delivered:Motor Vehicle Inventory Application (Win Forms); optimising workflow practices, identifying profit leakage and reduced paper-based activities allowing for increased business capacity without additional staff needs.SAP Business One Manufacturing Forecasting Add-On; key features of this application were: stock level forecasting, daily purchase order recommendations, accounting for sales commitments and stock lead times and future sales calculations using statistical trending to set sale quotas.Eclipse Car Audio eCommerce Solution; delivered on time and in budget, this application recorded an up time of 99% over a four year period. Key features include: online warranty registration, shopping cart, automated sales & invoicing, Great Plains integration and increased sales options such as bundles, giveaways, and complimentary items.Multiple SAP Business One Add-Ons Delivered; successfully designed, built and deployed multiple SAP customised solutions to compliment/enhance customer’s operational effectiveness.

Mount Waverley, Vic Australia

Projects included:Design and Documentation of Manufacturing SAP Business One Add-On; an “Configure to Order” solution that allows a Customer Service Representative to tailor a product based on the customers’ requirements and submit to production. This add-on could then manage the entire scheduling and production process.SAP Business One Stock Management Add-On; for the management of perishable food item rotation for airline catering company. This solution minimised the avoidable wastage of food items due to missed expiry dates.SAP Business One Consulting; project managed and deployed multiple SAP Business One implementations.SAP Business One SDK Development; design and build custom add-on framework for rapid add-on development (still in use today), manage development team, architect customer solutions and add-on development.Online Timesheet System; development of timesheet system for internal use by consultants, with integration into accounting system.City Software eCommerce Website; architected and contributed to the build of City Software’s eCommerce website.

Melbourne, Vic Australia

Projects included:Sales Budget and Forecasting Application; a Windows forms-based solution that allows key staff to define and manage sales targets for all company products. This runs as a smart-client application, which provided ‘No Touch’ deployment over the Internet. Web Services supply the data to the front-end.Human Resources Request Centre; a web-based application for the purpose of automating the recruitment of new staff by senior personnel.Contract Tracking Centre; a web-based application that provided hard copy document tracking for the sales department.

United Kingdom

Gathered business requirements from stakeholders, provided architect technical solutions and developed applications for clients.Projects:Independent Radio News website, developed in ASP.NET, VB.NET and SQL Server 2000 and provided a 24/7 news item audio service that processed feeds from the IRN newsroom and made them available for purchase and download to registered users.Digital Television Gaming application for Global Interactive Gaming – An application written in ASP.NET, VB.NET and SQL Server 2000 that allowed users to place bets online through their digital television connection. Bets were processed and propositions were fed to the customer in real‐time while they watched the event.

Managed a team of four developers and trained a new graduate. Designed and managed the development and implementation of a Natural Language Knowledgebase Utility. This application allowed sales and technical support departments to create and maintain a natural language knowledge base which could then be accessed via a web client and used to answer customer enquiries without human interaction.