John Bojtor Email & Phone Number

Wollongong, New South Wales, Australia

• Project Manager, running between 8 and 14 projects simultaneously; project manage multiple Microsoft client solutions spanning Great Plains, CRM, Business Central and SharePoint.Accountabilities:
• Manage multiple technical resources chosen based on solution requirements
• Leading project planning sessions
• Project planning, budget and scheduling
• Coordinating staff and internal resources
• Managing project progress and adapt work as required

Laverton, VIC Australia

Ongoing review and improvements of internal business processes relating to both CRM and ERP, formulate and present improved workflows that included: customer data collection/maintenance, reporting, data mining, sales forecasting, and future ordering (MRP). Implementation of SAP Business One CRM best practices.Run staff training workshops and change.

Australia

Project managing a Microsoft CRM implementation and it’s supporting integrations into back office systems such as Great Plains accounting system, dispatch, courier tracking and online customer service portal.

Melbourne, VIC Australia

Design, project manage and develop eCommerce OEM Service Portal, a solution that allows Denso Ten customers (mainly Toyota) to register audio product faults and initiate an exchange. With the ability to purchase refurbished units and pay via account or payment gateway. Integration with the company’s accounting system (Great Plains) ensures product, pricing.

Nunawading, VIC Australia

Project manage the Victorian Building Authority business services transformation program using a mixture of traditional Prince 2 and Agile methodologies. This project was a consolidation of multiple internal systems and functions into one central cloud-based platform (Microsoft CRM).

Melbourne, VIC Australia

Successfully delivered Telstra’s Big Data ETL (Extract, Transform and Load) project against agreed scope, budget and schedule. This was achieved by using a mixture of Agile and Kanban methodologies. Surpassing expectations by delivering seventy data sources in the Big Data (Hadoop) database ahead of schedule, an additional ten data sources against.

Melbourne, VIC Australia

Successfully delivered the CARES (Customer Automated Resolution & Education Solution) self-service initiative within agreed timeframe. Working in the capacity of program/project manager for both the CARES On-Line and the CARES Broadband Assistant deliverables, I managed a team comprising of Telstra staff and Alcatel Lucent consultant’s located interstate..

Melbourne, VIC Australia

Designed and project managed the successful construction and implementation of a Data Warehouse Portal running nightly ETL (Extract, Transform & Load) processes. This was an initiative internal to the team, providing faster response times to analytical and data extract requests.Reduced Outstanding and Overdue Tasks by 79% within 6 months through the.

Melbourne, VIC Australia

Designed, developed and project managed online bed charting audit tool for the Australian Commission, allowing users to complete a questionnaire and submit to a central database. This provides data that can be used to generate statistical reporting for hospital budget allocation.Utilised working prototypes and story boards to circumvent misunderstanding.

Melbourne, VIC Australia

Designed, developed and delivered:Motor Vehicle Inventory Application (Win Forms); optimising workflow practices, identifying profit leakage and reduced paper-based activities allowing for increased business capacity without additional staff needs.SAP Business One Manufacturing Forecasting Add-On; key features of this application were: stock level.

Mount Waverley, VIC Australia

Projects included:Design and Documentation of Manufacturing SAP Business One Add-On; an “Configure to Order” solution that allows a Customer Service Representative to tailor a product based on the customers’ requirements and submit to production. This add-on could then manage the entire scheduling and production process.SAP Business One Stock Management.

Melbourne, VIC Australia

Projects included:Sales Budget and Forecasting Application; a Windows forms-based solution that allows key staff to define and manage sales targets for all company products. This runs as a smart-client application, which provided ‘No Touch’ deployment over the Internet. Web Services supply the data to the front-end.Human Resources Request Centre; a.

United Kingdom

Gathered business requirements from stakeholders, provided architect technical solutions and developed applications for clients.Projects:Independent Radio News website, developed in ASP.NET, VB.NET and SQL Server 2000 and provided a 24/7 news item audio service that processed feeds from the IRN newsroom and made them available for purchase and download to.

Managed a team of four developers and trained a new graduate. Designed and managed the development and implementation of a Natural Language Knowledgebase Utility. This application allowed sales and technical support departments to create and maintain a natural language knowledge base which could then be accessed via a web client and used to answer customer.