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Broad-based talents in business development, operations management and productivity improvement along with sales techniques relevant to any industry are rooted in my success.Director, Invoice Quality – YRCW, Inc.Increased company revenue $10 million annually and ensured delivery of services requested through placement of automated accessorial process (utilizing analytics team based in India); facilitated development of programs adding accessorial fees associated with services performed, preventing incorrect applications to major clients (i.e. Liz Claiborne and Ann Taylor), and considering customer requests of notification prior to delivery.Director, Invoice Quality – YRCW, Inc.Administered company’s 1st overseas outsourcing project focused on creation of billing and audit process (ultimately reducing costs, improving billing function, and lowering overall error rate from 10% to 3.5%); launched audit process within 65 business days and with over 60 auditors.Manager, Administrative & Sales Engineering – YRCW, Inc.Saved company over $2 million annually through introduction of automated and predictive billing process reducing cost per bill $0.17; initiative implemented in 6 business days with savings, improved invoicing and faster payment taking immediate effect; company applied for US patent under system titled, “C.A.B.E” (Computer Assisted Bill Entry); system recognized with 2008 CIO 100 Award by CIO magazine.Manager, Administrative & Sales Engineering – YRCW, Inc.Corrected negative revenue exceeding $1 million per day and saved $1.5 million in secondary scanning costs through $4 million implementation of “key from image” billing process and consolidation of billing from 400 local branches to 8 regional (3 union and 5 non-union) billing centers (performing key from image for 50,000 bills daily).Specialties: P&L Responsibility, Staff Development, Project Management, Process Improvement, Business System Design, Creative/Strategic Selling, Back-office Systems, Client Management, Major Account Sales, Productivity Improvement, Sales Presentations, Needs Assessment, Systems Implementation, Margin Improvement, Business Objects, Oracle CM, Expense Control, Process Consolidation, Policy DevelopmentProcedure, DevelopmentStrategic Planning, Performance Evaluations
Dhl Supply Chain
View- Website:
- logistics.dhl
- Employees:
- 39635
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Senior Director ItDhl Supply Chain Jul 2024 - PresentChicago, Illinois, United StatesIT Financial Services, ISM Projects, and Supplier Management -
Director, It Vendor ManagementDhl Supply Chain Jan 2021 - Jul 2024Westerville, Ohio, United States -
Director, Finance Transformation Shared ServicesDhl Supply Chain Jul 2017 - Jan 2021Indianapolis, Indiana Area -
Transportation ManagerExel May 2014 - Jul 2017Columbus, Ohio AreaAP Transportation Manager – Columbus Freight Payment (2014 – Present)Brought on to start up new accounts payable operation for the Managed Transportation Division of Exel, Inc. The existing process was distributed across operational teams with no standardized process control. Designed and opened a startup operation within 45 business days. This included hiring a complete AP team, office procurement, furniture, IT infrastructure. Individual customer requirements documented, standardized processes implemented, and work instructions established with all work on boarded within 4 weeks. At the time of startup (July 2014) invoices aged over 60 days old totaled over $500,000. On Dec 31st 2014 invoices aged over 60 days was $0. Total invoice aging over 30 days was at 5%. The Columbus Freight Payment team consists of 15 associates performing invoice matching, audit, and approval for approx. 30,000 invoices per month. There are 5 associates the sort, scan and verify 12,000 paper invoices each month. -
It Project ManagerR+L Carriers Dec 2011 - May 2014Currently managing a CRM project that provides mobile (iPad) access to sales executives.Collecting better data, faster, on the street! -
Director, Business StrategyYrcw Enterprise Solutions Jul 2009 - Oct 2011Director, Business Strategy, Southern Division (2009 – Present)Function in role with simultaneous accountability for business development strategies (comprising growth, mix management, yield, specialty services, and customer retention), support and performance assurance of 5 managing directors of sales, and collaboration with account executives on tactical planning, account management, and business development.• Enabled 8.2% year over year division revenue growth with daily shipment count averaging 9,000/day in 2010 and 11,250/day in 2011.• Elevated yield $13 million year to date versus 2010 through strategy modifying corporate and local business mix; i.e. changed business from national to local and increased volume of local accounts through use of premium services as well as action taken on non-profitable accounts.• Generated over $1 million new revenue through launch of local Houston metro initiative; recaptured business with 49 of 130 lost local accounts (38%) between 2010 and 2011.• Facilitated service delivery and growth of notable accounts including (but not limited to) Swisher Cigars, Fruit of the Earth, and Zebco.• Brought forth business culture change through implementation of monthly business review process; results recognized and process now standard practice throughout company.
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Director, Client Collaboration CenterYrc North American Transportation, Inc. Jun 2008 - Jul 2009Director, Client Collaboration Center, YRC Corporate Sales (2008 – 2009)Coordinated operations facilitating consolidation of national account executives into single team; accountable for budgets, bringing together disparate resources, and development/oversight of 60 staff and associated micro-teams (including 8 sales engineers generating $1.5 billion annually, pricing specialist, and 51 customer service representatives and supervisors) in 2 locations.• Recognized for capabilities and trusted with project as national accounts made up 60% ($1.5 billion) of company revenue; performance in position resulted in acquisition of company stock options.• Increased bid success rate from 10% to over 60% through creation of specialized team providing turnkey (ready to use) quote solution to national account executives; ultimately generated millions of dollars in new and retained business.• Ensured positive experience during transition bringing on new clients through development of onboarding process within bid team; process also monitored customer revenue commitments to ensure volume met pricing level.
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Director, Invoice QualityYrcw, Inc, Dec 2006 - May 2008Administered billing function of operating companies, Roadway Express and Yellow Freight; ensured performance of over 300 staff in United States, Canada, and India.• Managed local billing process at 300+ Yellow Freight branch offices; included oversight of productivity metrics, quality, cost per bill, and mining accessorial revenue from unbilled services.• Subsequent of regionalization of billing function, successfully negotiated billing center clerical contract with Teamsters Union; presented need for non-traditional shift of 4 hours/day for 60% of workforce and secured agreement paying attendance bonus; initiative facilitated 90% monthly attendance.
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Manager, Sales & Administrative EngineeringRoadway Express, Inc. Mar 2004 - Dec 2006Orchestrated design and implementation of operational and administrative project and solutions (supported by 6+ million budgets); ensured performance of 5 direct and 35 indirect reports.• Individual products comprised development of paperless billing audit process; placement of imaging system to over 370 facilities processing 160,000 documents/day (completed within 20 days throughout United States and Canada); research and development of Optical Character Recognition; consolidation of collections center (in Buffalo, New York).
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Manager, Rating AdministrationRoadway Express, Inc. Sep 1999 - Mar 2004
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Senior Operations EngineerRoadway Express, Inc. Jan 1996 - Jan 1999Deployed and provided ongoing management and support for operational systems.
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Operations SpecialistRoadway Express, Inc. Jan 1995 - Jan 1996Oversaw dock/city operations, including supervision of driving and clerical staff.
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Sales RepresentativeRoadway Express, Inc. Jan 1993 - Jan 1996Managed multi-million dollar sales territory, including negotiation of local pricing.
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Dock SupervisorRoadway Express, Inc. Jan 1989 - Jan 1993
John Bollinger Skills
John Bollinger Education Details
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Communication
Frequently Asked Questions about John Bollinger
What company does John Bollinger work for?
John Bollinger works for Dhl Supply Chain
What is John Bollinger's role at the current company?
John Bollinger's current role is Senior Director, IT at DHL Supply Chain.
What is John Bollinger's email address?
John Bollinger's email address is bollinger1@me.com
What is John Bollinger's direct phone number?
John Bollinger's direct phone number is (+49)-228*****
What schools did John Bollinger attend?
John Bollinger attended The University Of Toledo.
What are some of John Bollinger's interests?
John Bollinger has interest in Economic Empowerment, Technology, Cycling, Photography, Science And Technology, Running, Arts And Culture.
What skills is John Bollinger known for?
John Bollinger has skills like Process Improvement, Transportation, Management, Sales Operations, Logistics, Operations Management, Pricing, Transportation Management, Business Development, Account Management, P&l Management, 3pl.
Who are John Bollinger's colleagues?
John Bollinger's colleagues are Andrea De Pedro Enrique, Abdirahman Mohamed, Shariq Talat, Shehzad Jameel, Bill Nicolas Senyamwuzuza, F Cleiton Da Silva Ferreti, Minta Hesketh.
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