John Borba Email and Phone Number

• Source and rigorously vet potential trade partners for all markets, including California and Texas.• Onboard active trade partners for all markets, including California and Texas.• Compile and manage all required compliance documents including master service agreements, trade specific agreements, insurance documents & verification, and payment information.• Continually grow and maintain relationships with each trade partner through regular outreach including phone calls, site visits, and planning trade partner appreciation events.

• Understand the competitive landscape and recognize strategic opportunities that will identify new partnerships and innovated ways to reach existing markets to grow overall reach of the Homebound Network.• Qualify and negotiate strategic partnerships that will help achieve both revenue and client acquisition goals. • Develop new business opportunities through research, prospecting, and consultative selling techniques.• Maintain bi-directional business relationships that provide clear benefits to all parties while tracking relevant metrics of success.

• Develop new business through research, prospecting, and consultative selling techniques.• Formulate multimedia recommendations that connect solutions to advertiser’s needs.• Achieve target revenue projections by demonstrating the value of multimedia advertising products and selling them to small to medium sized businesses.• Collaborate with talented graphic designers to generate creative campaigns and ads that produce positive results for clients.

• Prospect Home Improvement professionals across the United States and Canada and close business on our Pro Plus annual advertising program.• Utilize state of the art prospecting, presenting and account management tools.• Follow up on definite accounts, maintaining an outgoing and professional relationship with clients.• Provide superior customer service, contributing to a positive work environment, which embodies the Houzz culture.

• Exceeded 132% of rooms and 145% of B&C goals in 2017• Achieved 93% of rooms and exceeded 122% of B&C goals in 2016• Increase REVPAR and research competitive set through aggressive and strategic sales efforts.• Maintain & create relationships with both new and existing clients.• Effectively solicit all existing and prospective target accounts from target lists to meet defined business parameters, resulting in closing contracts through effective contract negotiations that align with meeting company’s financial objectives, maximizing revenues and driving customer loyalty.• Maintain sales volume, rates, and availability by keeping current with supply and demand, revolving trends, economic indicators and competitors.• Communicate on weekly strategy calls to develop best practices to effectively achieve team budget goal.• Developed strong revenue management skills by proactively checking daily pick-up reports, reviewing comp set rates and STR reports.

• Arrange all group and corporate hotel reservations after booking has turned Definite.• Detailed all catering requirements, meeting set-up, and audio-visual needs for group meetings by effectively communicating with clients prior to arrival.• Managed all catering staff while groups were in-house.• Create, distribute and maintain all group resume packs to ensure all group needs are effectively communicated throughout the hotel.

• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.• Obtained assigned bank and ensured accuracy of contracted monies.• Check guests in and out, in a speedy, efficient and friendly matter according to front office service standards.• Prepare and maintain daily sales reports that were communicated to management.• Maximize revenue potential by up-selling hotel rooms, packages and additional amenities