John Borton Email & Phone Number

Lansing, Michigan, United States

• Categorize, photograph, and list inventory for sale.
• Field inquiries and assist with transactions at semi-annual numismatic conventions.

East Lansing, Michigan, United States

• Process ACH, lockbox, and credit card deposits, and complete necessary transfers for 100+ accounts averaging $8M daily volume.
• Initiate and record ACH/wire transactions for CAD and USD operating accounts.
• Reconcile general ledger monthly for incentive and operating accounts.
• Provide detailed weekly report to assist senior management with cash forecasting.
• Generate client-facing incentive portfolio reports encompassing program activity.
• Compile substantiating documentation for independent third-party audit requests.

East Lansing, Michigan, United States

• Train new colleagues on departmental policies and procedures.
• Serve as liaison between processors, program teams, analysts, and call center.
• Notify customers of incomplete or missing rebate information.
• Document and escalate returned checks to facilitate timely disbursement of payment.

East Lansing, Michigan, United States

• Perform hybrid of data entry and quality control functions in adherence with client SLAs.
• Oversee processing of various incentive programs while working directly with program teams.
• Maintain production and accuracy levels at or above departmental standards.

East Lansing, Michigan, United States

• Complete data entry of incentive rebates for utility partners and their patrons.
• Verify eligibility of applications using client-approved databases.