Strategic Leader with 24 years in telecom, I’ve been at the forefront of digital transformation, recognized for driving change and leveraging technology. At Lumen, I have been instrumental in establishing the strategic blueprint for Digital Enablement, fostering interdepartmental collaboration and steering innovative solutions that align with business goals. My leadership in the AssistEdge RPA Center of Excellence led to significant cost savings and the deployment of transformative digital solutions. With a track record of enhancing operations and advocating for automation, I’ve directed global teams to deliver scalable systems and exceed customer expectations. Recognized with multiple awards for my contributions, I’m dedicated to mentorship, quality excellence, and consistently delivering results that surpass benchmarks.