John Brolly Email & Phone Number

Tonbridge, GB

San Antonio, Texas, US

Versatile and forward-thinking Commerce consultants renowned for adept problem-solving skills and an innovative approach to providing Operational Efficiencies, Organisational Transformation, AI Toolset embedding and Continuity Assurance.

London, GB

• Spearheaded the management of Operational Teams including Design, Development, Project Management, Product and Solutions.
• Optimised lean processes for Project, Retainer, and Innovation workstreams, while consistently enhancing the Solution Development Life Cycle (SDLC).
• Achieved strategic growth, year on year from 2021.
• Providing mentorship and initiating career advancement strategies for all teams across the organisation.
• Established a streamlined process for impactful Client Discovery Workshops.
• Formulated the Design System from the inception of UI to implementing best-in-class User Experiences.

London, GB

• Provided comprehensive solutions leveraging expertise in top-tier UI & UX principles, Personalization, Search and Discovery platforms, Payment Service Providers, Campaign Management tools, Operational and Logistics.
• Directed the planning and execution of Client Workshops: Covering Business, Functional, UX and UI, Integrations and 3rd Parties, Strategy and Growth.
• Developed an Estimating solution for internal operations teams to deliver precise work breakdowns, streamlined Proposals, and swift responses to RFP/Qs.
• Facilitated Customer Growth by introducing structured QBRs, furnishing comprehensive reports on anticipated Performance and KPIs, encompassing site optimisation, CWV analysis, CRO, and UX.
• Revamped and unified the specification of an Internal iPaaS Product, enabling strategic planning for the Go-To-Market launch.

New York, New York, US

• Executed comprehensive digital transformation projects encompassing CRM, e-commerce re-platforms, order management installations, and ESB middleware implementations for a diverse range of global clients.
• Maintained ongoing governance of programs, including key RAID decisions, dependencies, issues, risks, metrics, etc., through regular daily/weekly meetings with all stakeholders.
• Coordinated and supervised discovery processes, ensuring global and regional market alignment, through robust requirement gathering, communication and control measures.

London, England, GB

• Led the scoping of product adoption into our partners' system infrastructures, with a focus on in-store POS.
• Responsible for closing integration blockers and provided feedback to the organization through QA & Test analysis, Bug Reporting, and Demonstrations to enhance the internal API suite, SDK, and other self-serve.
• Accountable for the creation of all internal and external interface documentation, encompassing SDK, FAQs, and REST API documentation.

London, GB

• Responsible for the partner pipeline and product roadmap for 'Weflubit' Merchant Portal.
• Developed relationships within the 3rd party eCommerce ecosystem.
• Providing vision and direction for the technical teams in developing the company’s product evolution and data strategy.

London, GB

• Mentored and trained a team of 5 Integration Consultants.
• Ownership of functional specifications for all integrations, which involve scoping, wireframes, data mapping and transformation, user stories & journeys, and process flow mapping.
• Executed the implementation of the retailer portal, encompassing the UX/UI design of key modules such as Inventory Control, Order Management, Financials, and BI.
• Formulated a Product Data Quality strategy aligning with industry standards outlined by schema.org, GS1 and the ODI

• Vintage Sneaker Marketplace & Archive
• Brand consultant for PumaSoleseek emerged as a pioneer, introducing a fresh paradigm to sneaker enthusiasts worldwide. Established as an inaugural multibrand vintage sneaker resource, SoleSeek curated a diverse.

London, GB

• Launched the UK’s first curated Marketplace for lifestyle products made solely within the British Isles.
• Designed and built the Marketplace on Opencart.
• Established multiple pop-up stores.

• Business Process Improvement: Creation and re-writing of business process documentation templates.
• Change Management: Introduction to Agile methodology for development teams to replace the waterfall process.
• Management Information System: Improve the in-house MIS by adding a job tracking and timesheet module.

• Digital Print company specialising in lookbooks for the UK Fashion Industry.

• Digital and Lithographic Printers.

• Digital Print Company

• Design, Print and Packaging Group

Ba (Hons) History Of Art And Design

Education record