John Bruce

John Bruce Email and Phone Number

Director of IT @ Clearanswer | ISO Compliance, IT Ops, Service Management @ Clearanswer Call Centres
John Bruce's Location
Kingston upon Hull, England Metropolitan Area, United Kingdom, United Kingdom
John Bruce's Contact Details

John Bruce personal email

n/a

John Bruce phone numbers

About John Bruce

As the IT Director at Clearanswer Call Centres, I am responsible for managing the IT department and ensuring the alignment of technology and business goals across critical operational areas. I have over 17 years of experience in IT management, with a focus on contact centre solutions, compliance delivery, cloud and infrastructure services, cyber security, and IT operational strategies and frameworks.My mission is to bridge the gap between technology and business with effective communication, collaboration, and problem-solving skills. I have successfully achieved and maintained multiple compliance standards, such as ISO 27001, ISO 22301, ISO 9001, ISO 50001, Cyber Essentials Plus, and PCI-DSS, for the company and its clients. I have also led and supported various projects, such as mergers and acquisitions, cloud migration, security improvements, employee success programs, team development, budget and vendor management, and service improvement initiatives. I am passionate about delivering strategic business benefits from Information Technology and creating a positive and productive IT culture.

John Bruce's Current Company Details
Clearanswer Call Centres

Clearanswer Call Centres

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Director of IT @ Clearanswer | ISO Compliance, IT Ops, Service Management
John Bruce Work Experience Details
  • Clearanswer Call Centres
    Director Of Information Technology
    Clearanswer Call Centres May 2021 - Present
    Hull, England, Gb
    Running the IT department and being accountable for the relationship with critical operational areas of the business. Providing the conduit between the relevant departments for all delivery, connection, service and budget issues.Achieved and maintain ISO 27001, ISO 22301, ISO 9001, Cyber Essentials Plus, and PCI-DSS compliance.
    View
  • Clearanswer Call Centres
    Head Of Information Technology
    Clearanswer Call Centres May 2015 - May 2021
    Hull, England, Gb
    View
  • Clearanswer Call Centres
    It Manager
    Clearanswer Call Centres May 2007 - May 2015
    Hull, England, Gb
    View
  • Cherry Direct Marketing
    It System Administrator
    Cherry Direct Marketing Jan 2005 - May 2007
  • Asda
    It System Administrator
    Asda Jan 2004 - Jan 2005
    Leeds, West Yorkshire, Gb
    View

John Bruce Skills

Project Management Telecommunications Integration Troubleshooting Networking Team Leadership Business Analysis Vendor Management Voip Team Management Itil Sql Linux Project Planning Windows It Management Data Center Process Improvement Windows Server Cloud Computing Software Development Program Management Change Management Security Microsoft Sql Server It Service Management Network Administration Active Directory Wireless System Administration Tcp/ip Requirements Analysis Network Design Management Disaster Recovery Virtualization Network Security Servers Vmware Firewalls Operating Systems It Strategy Databases Information Technology It Operations Customer Relationship Management Business Development Iso 27001 Iso 22301 Payment Card Industry Data Security Standard

John Bruce Education Details

  • University Of Bradford
    University Of Bradford
    Ict & Business Analysis

Frequently Asked Questions about John Bruce

What company does John Bruce work for?

John Bruce works for Clearanswer Call Centres

What is John Bruce's role at the current company?

John Bruce's current role is Director of IT @ Clearanswer | ISO Compliance, IT Ops, Service Management.

What is John Bruce's email address?

John Bruce's email address is jb****@****r.co.uk

What is John Bruce's direct phone number?

John Bruce's direct phone number is +40 372 37*****

What schools did John Bruce attend?

John Bruce attended University Of Bradford.

What skills is John Bruce known for?

John Bruce has skills like Project Management, Telecommunications, Integration, Troubleshooting, Networking, Team Leadership, Business Analysis, Vendor Management, Voip, Team Management, Itil, Sql.

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