Master Facilitator
Current
Worldwide
I work with top executives and learning professionals in widely varying industries to improve business results via training, e-learning, consulting and other interventions. Primary focus is on performance analysis and improvement via negotiations, sales optimization, influencing, and business training and consulting programs. Experienced in the U.S., U.K., and EMEA markets.• Assess clients’ sales and service processes to identify areas for performance improvement.• Consult with top management to align learning and OD strategy with corporate priorities.• Design active learning courseware (ILT & e-learning) to address developmental needs.• Develop reinforcement tools and programs to increase retention and maximize long-term ROI impact.• Design and administer Level 1 – 5 training evaluations for impact assessment including ROI. • Delivered over 250 keynote addresses and training sessions on effective negotiations, influence, leadership, sales optimization and business acumen since 2004.Clients include: PriceWaterhouseCoopers, Johnson & Johnson, ADP, Verizon, Ortho Biotech, TEKsystems, Bristol Myers-Squibb, Wachovia, Allied Capital, San Antonio Spurs, Chubb Surety, ESPN, Responsys, Sunovion, Sanofi-Aventis, Novo Nordisk, Walgreens, Ecolab, W.L. Gore, Medtronic, M&T Bank, Bank of America, Wilmington Trust, Barclays, Covidien, Shire Pharmaceuticals, Scottish Economic Development Authority and Corporate Executive Board (now Gartner).