NorthStar Performance Consulting helps individuals, startups and seasoned organizations navigate through the increasing complexity in today's business world by designing, teaching and implementing strategies to make your business a well-oiled decision-making machine. NSPC focuses on sales, recruiting, negotiations, intra- and interpersonal communication and relationship building to increase the collective productivity, scalability and growth of any organization.

I work with top executives and learning professionals in widely varying industries to improve business results via training, e-learning, consulting and other interventions. Primary focus is on performance analysis and improvement via negotiations, sales optimization, influencing, and business training and consulting programs. Experienced in the U.S., U.K., and EMEA markets.• Assess clients’ sales and service processes to identify areas for performance improvement.• Consult with top management to align learning and OD strategy with corporate priorities.• Design active learning courseware (ILT & e-learning) to address developmental needs.• Develop reinforcement tools and programs to increase retention and maximize long-term ROI impact.• Design and administer Level 1 – 5 training evaluations for impact assessment including ROI. • Delivered over 250 keynote addresses and training sessions on effective negotiations, influence, leadership, sales optimization and business acumen since 2004.Clients include: PriceWaterhouseCoopers, Johnson & Johnson, ADP, Verizon, Ortho Biotech, TEKsystems, Bristol Myers-Squibb, Wachovia, Allied Capital, San Antonio Spurs, Chubb Surety, ESPN, Responsys, Sunovion, Sanofi-Aventis, Novo Nordisk, Walgreens, Ecolab, W.L. Gore, Medtronic, M&T Bank, Bank of America, Wilmington Trust, Barclays, Covidien, Shire Pharmaceuticals, Scottish Economic Development Authority and Corporate Executive Board (now Gartner).

I find, recruit and hire the best talent available to help Groove achieve it's singular mission - to help our clients solve complex problems at the intersection of design, technology and marketing. Once I find you, then I work with you to make your Groove career a fun, fulfilling and fantastic journey of learning, growth and professional development.

I help people reach their full potential in their professional and personal lives. Through a combination of training and performance management initiatives, we focus on our people who then attract and retain the greatest customers! We also teach our customers how to communicate with us (and within their organizations) to maximize the value of our relationships.

Designing, delivering and evaluating training and human performance processes to help our employees, families, friends, customer and community to develop to their fullest potential, both professionally and personally.

Provided direction and support for a corporate university to deliver professional development interventions to over 500 franchise owners and 1500 full time salespeople and education directors for SLC franchises in the U.S and Canada. Managed a team of 6 trainers, ISD and support personnel. • Increased training participation by over 300% in 18 months. • Introduced successful synchronous e-learning certification program for over 600 educators.• Increased customer (franchise owners) satisfaction in training by 40% in one year.• Developed and implemented a sales training program that improved sales results by 18% over 4 consecutive quarters.

1999- 2002 Director – Allegis LearningDeveloped and delivered sales, recruiting and leadership curriculum for over 5,000 FT employees in the U.S., Canada and the U.K. Conceived and implemented internal consulting group to develop success profiles and curriculum to support front line employees. • Managed 50+ internal consultants, trainers and support personnel and a $4.0M budget.• Developed competency models and implemented performance improvement plans for over 20 positions.• Implemented business model for a corporate university that contained cost while producing measurable business results (learning retention, job transfer and ROI).• Facilitated an average of 20 hours per week.

• Designed, developed and implemented training programs for over 10,000 new hires in a 4-year period. • Developed and implemented a performance management system for 6,000 recruiters across 4 distinct business units. • Trained and managed a team of 14 instructors and instructional designers with a budget of $750K - $1.2 M.• Facilitated an average of 20 hours per week.