offer the very best customer service at every point with our generous customers. It means taking customers to their destinations, loading and unloading luggage and keeping the coach clean and presentable, and all this to be done in both a safe and professional manner.

loading and unloading packages from company vehicles, scanning, sorting, and labeling them as required, and reporting any issues that arise - such as damaged packages or prohibited items.Maintaining our client's excellent standard of service to their customers is a key priority.Standing and/or walking during the duration of a shift (standard full time shifts are 10.5 hours excluding overtime)• Lifting and moving products up to 23 kg in weight• Lifting, bending, reaching… Show more loading and unloading packages from company vehicles, scanning, sorting, and labeling them as required, and reporting any issues that arise - such as damaged packages or prohibited items.Maintaining our client's excellent standard of service to their customers is a key priority.Standing and/or walking during the duration of a shift (standard full time shifts are 10.5 hours excluding overtime)• Lifting and moving products up to 23 kg in weight• Lifting, bending, reaching above the head, kneeling, crouching, and/or stretching during the duration of a shift• Pushing and pulling product up to 23 kg in weight during the duration of a shift• Using manual dexterity of both hands and wrists• Working on a secure raised platform at a height of up to 1 meter• Regularly climbing and descending flights of stairs safely• Following information and instructions from the variable screens, scanners and monitors• Reading and utilising printed information (items descriptions, numerical codes, instructions etc.) Show less

Offering information/ solutions to customers regarding the company's services- Documenting all operations in the company's database, according to the work procedures- Prioritize and manage multiple cases at one time;- Assisting customers with technical issues.- Refund client -provide network solutions to client

My main duties within the company were:Handle incoming calls (where needed, proactively initiate follow-up calls) and emails from customers, logistic partner and/or internal teams in relation with the Returns process in order to provide excellent service to the customerProcess customer returns requests create return order in SAP and schedule pick-up with carrierInvestigate and solve post-delivery/Goods Return issues and interact with customers and logistics to ensure proper… Show more My main duties within the company were:Handle incoming calls (where needed, proactively initiate follow-up calls) and emails from customers, logistic partner and/or internal teams in relation with the Returns process in order to provide excellent service to the customerProcess customer returns requests create return order in SAP and schedule pick-up with carrierInvestigate and solve post-delivery/Goods Return issues and interact with customers and logistics to ensure proper solutionSolve situations when orders do not meet the customers' expectations and ensure positive customer experience.The experience gained in this role has helped me to shape my knowledge in marketing and administrative fields. Show less

My role is to assist American customers and hotel partners via phone, chat and email regarding customer bookings, requests from partners and guests.Providing solutions for cancellation, property complaints, amendments, re sending reservations to partners, check availability and inventory issues, billing.Required Profile English language proficiencyCustomer oriented person, excellent communication skills (active listening), quick learnerProactive and a great team player