Operations Manager
Current
Feb 2023 - Present
AeroLeads people directory · profile
John Burnett Email & Phone Number
Helping Organisations unlock their potential by improving conversions, customer experiences and driving positive impact.
at
MaxContact Australia
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Helping Organisations unlock their potential by improving conversions, customer experiences and driving positive impact.
Location
Sunshine Coast, Queensland, Australia
Who is John Burnett? Overview
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Quick answer
John Burnett is listed as Helping Organisations unlock their potential by improving conversions, customer experiences and driving positive impact. at MaxContact Australia, based in Sunshine Coast, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for John Burnett.
John Burnett previously worked as Operations Manager at Maxcontact Australia and Customer Success Manager at Maxcontact Australia. John Burnett holds National Diploma In Sports Studies, Sports Studies from Chichester College.
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Email format at MaxContact Australia
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MaxContact Australia
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Profile bio
About John Burnett
Ever feel like managing your contact centre is a full-time job in itself?Imagine a platform that just works → backed by a local Australian team you can call anytime.❌ Switching between vendors feels like a twisted maze.❌ Your customers? They're getting lost, missing that personal touch.❌ Outreach teams? Drowning in inefficiencies, feeling the weight.With the clock ticking, every hiccup counts.Customers are impatient, with choices aplenty.Loyalty is tested; your team's morale hangs by a thread.- Envision a seamless connection.- Systems that align, customers that rave, and a team re-energized.- No more staff winging and saying “The systems not working”- And no more customers complaining that they called 3 times and couldn’t get through.I can see you smiling now… Read On.MaxContact Australia offers more than software – it's your all-in-one, customised platform.📌 And did we mention → Australian-backed support.If you want to work on bigger challenges while keeping that smile on your face.Give us a ring at 1300-570-703ORBook a time with us in our Featured Section.
Current workplace
John Burnett's current company
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7 roles
John Burnett work experience
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Customer Success Manager
Current
Feb 2022 - Present
Customer Success & Project Manager
Sep 2019 - Feb 2022
National Call Centre & Operations Manager
The role entails directing and motivating the team, with success measured by KPIs.Duties Include:- Motivating, training and assisting a team of Walker Coaches, Ride Guides and Business Development Managers.- Deliver both individual and group coaching sessions.- Develop interactive sales strategies including calling, live orientations and presentations to potential event participants and teams- Identify any variances from the goals and implement solutions to rectify the variances, if required.- Provide Daily & weekly reports to the CEO, Managing Director, Brand Director & Brand Manager of all successes, challenges and solutions required.- Assist the Brand Director in setting and monitoring Daily, Weekly and Monthly call projects.- Work Directly with Beneficiaries to ensure the relationship is growing.- Analyze registration and fundraising data to provide recommendations to improve strategy, processes and drive cost efficiencies.
Jan 2014 - Dec 2018
Business Development Manager
When I began at CauseForce, I was employed as a Fundraising and Development coach for the Brisbane Ride to Conquer Cancer. I then progressed onto becoming a Business Development manager for the same event.-Generate new corporate recruitment opportunities through cold calling. -Build new relationships with potential riders in the corporate industry.-Continue/build on existing relationships with current riders and corporate teams.-Work with the Ride & Walk Brand Directors to establish and implement corporate recruitment and sales strategies.-Assist team captains to identify new revenue avenues for their teams.-Identify any issues, needs and solve any problems that arise both internally and with riders externally.
Jan 2014 - Jul 2014
Internal Sales Co-Ordinator
Aug 2010 - Oct 2013
Corporate Golf Sales Co-Ordinator
Dec 2008 - Aug 2010
1 education record
John Burnett education
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Chichester College
FAQ
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What company does John Burnett work for?
John Burnett works for MaxContact Australia.
What is John Burnett's role at MaxContact Australia?
John Burnett is listed as Helping Organisations unlock their potential by improving conversions, customer experiences and driving positive impact. at MaxContact Australia.
Where is John Burnett based?
John Burnett is based in Sunshine Coast, Queensland, Australia while working with MaxContact Australia.
What companies has John Burnett worked for?
John Burnett has worked for Maxcontact Australia, Vc Systems Australia, Causeforce, Llc, Channel Safety Systems, and Old Thorns Manor Hotel.
How can I contact John Burnett?
You can use AeroLeads to view verified contact signals for John Burnett at MaxContact Australia, including work email, phone, and LinkedIn data when available.
What schools did John Burnett attend?
John Burnett holds National Diploma In Sports Studies, Sports Studies from Chichester College.
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